key was not in word lock box. key was in back of truck so we spent 30 minutes trying to open a lock with the wrong code.
David B
Customer Reviews for Bob Mitchelly Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bob is thorough
MICHELLE OWe were rerouted and ended up at this location, not by choice, but the gentleman we worked with was very welcoming.
George OEmployee said I could return the truck at another location, then the owner proceeded to call me the next day and threaten to charge me a late fee for his truck not being in his lot.
Kory KI love using Uhaul. Always a great experience. Thank you.
Jennifer NEverything went smoothly! I appreciate Bob’s care and concern in this rental. Thank you so much!
fran HTraining for employees and transparency on policies is a start
Jennifer E