Customer Reviews for Blue Self Storage
(U-Haul Neighborhood Dealer)

354 reviews

8650 Biscayne Blvd   Miami, FL 33138
(Off 87th St)

(786) 361-0474

Office Hours

  • Mon-Sat: 8:30 am–5 pm
  • Sun: 8:30 am–2:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(786) 361-0474

8650 Biscayne Blvd
Miami, FL 33138
(Off 87th St)

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–5 pm
  • Sun: 8:30 am–2:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great Staff !!! I love it !!!!

Rafael Paiva 
Rating:
5.0

Really bad smell inside the car. Like they used for transporting fish.

Luis Peraza 
Rating:
5.0

Customer did not leave a comment.

jeff weinzweig 
Rating:
4.0

Customer did not leave a comment.

GABRIELA ALVARADO 
Rating:
5.0

Customer did not leave a comment.

Sanda Kurtz 
Rating:
5.0

Location wasn’t exactly where it showed in the map. The lady at the reception that speaks English and Spanish was really attentive. I would recommend 100%. Thank you

Antony Awak 
Rating:
5.0

Cinthia have an excellent customer services Very recommended

ARTURO ALFONSO 
Rating:
5.0

5 stars

Santino Gonzalez 
Rating:
5.0

Customer did not leave a comment.

William Marrero 
Rating:
5.0

Cynthia was very helpful in renting the uhaul. Thank you Cynthia!

Laura Rivero 
Rating:
2.0

YouTube, the vehicle is fine and so was the service But at the end they overcharged me for mileage. I drove round-trip 36 miles based on my map and stops, and I was charged for 57 miles. When I explained the discrepancy to them, they did not accommodate the change, even with the evidence of the map to compare trip va mileage.

Francisco Batista 
Rating:
5.0

Customer did not leave a comment.

Soh-Yoke Bravo 
Rating:
5.0

well located and super help and friendly service !!!

Martin Elortegui 
Rating:
5.0

Customer did not leave a comment.

Mana Lafleur 
Rating:
4.0

Customer did not leave a comment.

JACQUE Curtis 
Rating:
5.0

Customer did not leave a comment.

Mike Lichen 
Rating:
5.0

Eva and Jose ,They’re Very professional, explained everything to me, very fast transaction! Thank you guys Keep up the great job 👍

Viviana Fernandez 
Rating:
5.0

Customer did not leave a comment.

Peter kisiluk 
Rating:
5.0

Cynthia was great! I would definitely recommend the location to a friend. thanks!

Miguel Garcia 
Rating:
5.0

Customer did not leave a comment.

Barbara Vianna Martins 
Rating:
5.0

The best place to rent a van

CARLOS CASTELLAR 
Rating:
5.0

Customer did not leave a comment.

Beatriz Bustamante 
Rating:
5.0

Customer did not leave a comment.

Langely Chaparro Rios 
Rating:
5.0

Friendly customer service

guillermo milian 
Rating:
5.0

Everything was great always a pleasure we always try to rent from here.

Ismael Mohammed 
Rating:
5.0

All is well. Clean truck; friendly staff

henry fernandez 
Rating:
5.0

Customer did not leave a comment.

ROY ERNEST BRAMWELL 
Rating:
5.0

Consider hiring the agent at Blue Storage to train others. Even with U-Haul’s system troubles, my rental, though delayed, was the best experience I have had with U-Haul. If I heard correctly, her name is Evelyn. She’s really very good at her job. Lucky you. Lucky me.

Marlene Linville Kerr 
Rating:
5.0

Customer did not leave a comment.

Maria sol Lorenzo 
Rating:
5.0

Customer did not leave a comment.

Jennifer Cazeau 
Rating:
5.0

Dolly was missing still got charged

Oscar Gonzalez 
Rating:
5.0

Very nice and professional

JOSE PROVEYER 
Rating:
4.0

customer service was excellent!

TERRY LIPPERT 
Rating:
5.0

Customer did not leave a comment.

Marcell McDougall 
Rating:
4.0

They charged me 89.00 for a van thats 19.00

Juan Rivera 
Rating:
5.0

Customer did not leave a comment.

Kiara Nunez 
Rating:
5.0

Customer did not leave a comment.

Darian Gomez 
Rating:
5.0

Very easy location to deal with. No suggestions for improvement. They are efficient and friendly and able to help recommend sensible alternatives as necessary

Robert Ward 
Rating:
5.0

Customer did not leave a comment.

Joshua Sason 
Rating:
5.0

Customer did not leave a comment.

Glenroy Howell 
Rating:
5.0

The best location I’ve been too I’ve gone to other U-Haul locations and they never have the reservation ready and if not they don’t take cash and then they talking about a deposit too much trouble but at this location I went to none of that nonsense person was straight forward and polite I will for a third time rent a uhaul from them they are also very courteous

Ramon Arocha 
Rating:
5.0

Excellent service

yolanda NIEVES 
Rating:
5.0

Customer did not leave a comment.

Peter Kisiluk 
Rating:
5.0

Customer did not leave a comment.

Diana Herrera 
Rating:
4.0

Customer did not leave a comment.

Julie Schkoda 
Rating:
5.0

Customer did not leave a comment.

Andrea DAngelo 
Rating:
5.0

THE LADY CINTIA MARADIAGA SHE IS THE BEST EVERYTHING WAS SO EASY I RECOMMEND IT 100 % GREAT SERVICE

BLUE SELF STORAGE 
Rating:
5.0

Customer did not leave a comment.

David Mcdonald 
Rating:
5.0

Customer did not leave a comment.

Cybele Erdek 
Rating:
5.0

Customer did not leave a comment.

Walmer Ramirez 
Rating:
5.0

Customer did not leave a comment.

HULIAN JORGE 
Rating:
3.0

Customer did not leave a comment.

LUIS HERNANDEZ 
Rating:
5.0

Great location but address staes 86 st and entrance is on 87 st. Fast and easy. Would be great if moving trucks had back up camera.

Cybele Erdek 
Rating:
5.0

Excellent service. Thank you

Omar Jimenez 
Rating:
5.0

All Good!

Blaine Willenborg 
Rating:
5.0

Exelent costumer service Truck very clean Everything working perfectly

JOHN HENRIQUEZ 
Rating:
5.0

Friendly staff. Excellent customer service

Guillermo Perez Eleicegui 
Rating:
4.0

Customer did not leave a comment.

Kelcy Grant 
Rating:
5.0

Everything was easy. Love it. Will recommend.

SHARITA CURRY 
Rating:
5.0

Customer did not leave a comment.

TERRY LIPPERT 
Rating:
5.0

Customer did not leave a comment.

Eduardo Nolter 
Rating:
3.0

I’m really disappointed for the service we received. We ask for a van to go from Miami to Clearwater and she gave us the wrong quotation for in town rent 20$ then we had bad quotation for mileage and she didn’t know before to accept the right quotation for what we need.

Davide Carletti 
Rating:
2.0

I was never told that I had to pay a certain fee per mile and that was a bad surprise when I received the invoice. It is very easy to show a low price with hidden fees but it's not a good commercial practice. I feel like ripped off. However, even like that it was a very decent price so I would still recommend renting there.

Laurent Nangniot 
Rating:
5.0

Customer did not leave a comment.

Istvan Varga 
Rating:
5.0

Customer did not leave a comment.

Karen Elder 
Rating:
5.0

Customer did not leave a comment.

Gloria Echeverri 
Rating:
5.0

outstanding customer service. super friendly and professional. would recomend this location over any other in miami.

Stephen Ondriezek 
Rating:
5.0

Customer did not leave a comment.

Marina Filpo 
Rating:
5.0

Customer did not leave a comment.

Erasmo Villanueva 
Rating:
5.0

Customer did not leave a comment.

ROBERT ROTHSCEIS 
Rating:
5.0

I'm thankful to have found this location and will use it when needing a uhaul in the future! The van was clean inside, fuel was past full, and it was ready for use.

Sharon Johnson 
Rating:
5.0

Great staff- everyone was very helpful, efficient, and professional.

JULIE GRAVES 
Rating:
4.0

Bit hard to understand the steps to get from reserving to paying to get the key code . Would be great to have a list of steps ! Example 1: do you booking/reservation 2: go to location find the truck xyz 3: once find it and complete booking we will give access to the keys 4….

Manuel Lugo 
Rating:
1.0

They charged me around 60 miles when I did 20 as too much. I didn’t check out the miles when I got the car

luciano martinez 
Rating:
5.0

Customer did not leave a comment.

Kristina Villaverde 
Rating:
5.0

The best place. Great customer service.

Carlos Fundora 
Rating:
5.0

Customer did not leave a comment.

Santos GoniMarenco 
Rating:
5.0

Customer did not leave a comment.

Hector Gray 
Rating:
4.0

good location and good service

Manuel Ricci 
Rating:
5.0

Really friendly, helpful, and efficient. My favorite location.

Daniel Lauchaire 
Rating:
5.0

I am very grateful for the friendly and professional service

HectorL Medina 
Rating:
5.0

Not a thing Cyntia was excellent and made sure I was satisfied and got exactly what I needed.

LARRIE BLASBERG 
Rating:
4.0

Customer did not leave a comment.

Jose Aleman 
Rating:
5.0

Excelente atención

ALFREDO SCHWARZ 
Rating:
5.0

Customer did not leave a comment.

Alberto Torna 
Rating:
4.0

Customer did not leave a comment.

Joseph Paulick 
Rating:
5.0

Customer did not leave a comment.

Hugo Sanchez 
Rating:
5.0

Customer did not leave a comment.

Lyndsay Hugues 
Rating:
5.0

Customer did not leave a comment.

Nicholas Lenzi 
Rating:
5.0

Great service from cynthia.

Luis Entique RosarioAlvarado 
Rating:
5.0

Customer did not leave a comment.

Monica Saporitto 
Rating:
5.0

Customer did not leave a comment.

Douglas Gerrard 
Rating:
5.0

Outstanding service

ENGLISH ARAPE 
Rating:
5.0

Customer did not leave a comment.

Rolando Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Beatriz Bustamante 
Rating:
5.0

Customer did not leave a comment.

Monica Saporitto 
Rating:
2.0

The vehicle was dirty. I purchased the extra insurance protection for the vehicle. I had a minor bump on the rear bumper (not enough to cause damage to the truck). I showed the bumper to the manager. she said that there was no damage, furthermore the bumper was previously damaged as reported by the manager on the pre rental inspection. I reported the incident to U-Haul via their insurance website. They after I returned the van I was charged $150 for damages even thou I had purchased the insurance. I emailed the manager about the damage charge and she did not provide me with any explanation.

Fernando Padilla 
Rating:
5.0

Nothing. All good!

Michele Colson 
Rating:
5.0

Customer did not leave a comment.

Alejandro Marrero 
Rating:
1.0

Uhal you just have their own people doing rentals not other companies that are not fair charge somebody gas That person who did it was half a tank it was not so I was charge

Jose Polo 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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