Customer Reviews for Blue Angel Mini Storage
(U-Haul Neighborhood Dealer)

1,730 reviews

10281 Sorrento Rd   Pensacola, FL 32507

(850) 433-8910

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 433-8910

10281 Sorrento Rd
Pensacola, FL 32507

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Not much. They do a great job, and I choose them for U-Haul equipment when I have a choice.

Charles Harden 
Rating:
5.0

Owners/employees very helpful

Wiley Cooper 
Rating:
5.0

Customer did not leave a comment.

Rosalind Newman 
Rating:
5.0

Customer did not leave a comment.

Cynthia Nahoney 
Rating:
5.0

Customer did not leave a comment.

penny summerville 
Rating:
5.0

The entire operation was smooth and orderly.....I'll always use uhaul!

FIELDING JEWELL 
Rating:
4.0

Customer did not leave a comment.

SHERYL ADAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter Widman 
Rating:
5.0

Polite and courteous people work there and that is why they have a lot of business at the blue angle storage

Tommy Teague 
Rating:
5.0

Customer did not leave a comment.

linda stranahan 
Rating:
4.0

VERY HELPFUL AND KIND STAFF.

Denise Thompson Song  |  Overall Experience 
Rating:
5.0

Kristin and AJ were great! They answered all my questions, were very professional, and made my move so much easier. I highly recommend!

linda stranahan 
Rating:
5.0

Customer did not leave a comment.

Cassidy Parker 
Rating:
5.0

Customer did not leave a comment.

Tommy Teague 
Rating:
5.0

Customer did not leave a comment.

James Dean 
Rating:
5.0

The owners/employees were very friendly and professional. They answered all of my questions and made the process easy. All of the equipment was in great shape and their recommended size of U-Haul to rent was spot-on!

Stephanie Taylor 
Rating:
5.0

I have rented from Uhaul dozens of times. This experience stood out as one of the best. The proprietor was knowledgeable, friendly, and had fantastic communication style. He was very helpful and efficient and made the entire exchange a delight. I would recommend this facility to anyone seeking Uhaul services.

Thomas Deitrich 
Rating:
5.0

The 5x8 was old, the chain hooks were bent and it took a very long time to get hooked up. At drop off we had to dismantle the chains to get them off my truck. The drop off location said they would change the chains and hooks.

Wallace E Wilson 
Rating:
5.0

very smooth

Jimmy Cantrell 
Rating:
1.0

Customer did not leave a comment.

Jameson Bennett 
Rating:
5.0

Absolutely amazing lady working the front office.

jake cossavella 
Rating:
5.0

I had some issues getting a Geolock using the app. If this happens do not go crazy trying to solve it on the phone. The problem was solved by calling the 1-800 # to check in, and take a photo of the truck in its parked position. The photo does have a geo location and time stamp on it. While I figured it out to call the 1-800 #, on my own, just make sure customers have this information upon checking out the tuck.

Bruce Rathbun 
Rating:
1.0

The only. Problem I had was the price quoted over the phone to reserve my truck was 60$ less than I had to pay at Blue Angell Storage. I told the guy about iitt and he made no effort to rectify the situation... he, just shrugged his shoulders like do you want the truck or not!!! I had no choice...needed the truck... so I paid the extra 60$ the price quoted was 166$ + tax ÷ 5$ fee the charge was 248$... A refund oof the overcharge would. Be appreciated

Michael Whiddon 
Rating:
5.0

Person at location was very helpful and easy to work with. Will use this location again.

Mark Miranda 
Rating:
5.0

Customer did not leave a comment.

janet terry 
Rating:
5.0

Nice friendly staff

David Twardosky 
Rating:
5.0

Customer did not leave a comment.

Charlene Henderson 
Rating:
5.0

Customer did not leave a comment.

Clarence S Guidry 
Rating:
5.0

Amazing people!

Janet Brewer 
Rating:
5.0

Great customer service.

Terry Cosby 
Rating:
2.0

The truck seemed pretty best up, and I was trying to get the most out of the day, but the employee was late. I also tried to reserve a truck on friday and was promised a call back, then I did not get one.

Dylan Honkala 
Rating:
5.0

Customer did not leave a comment.

Christopher Allen 
Rating:
5.0

Customer did not leave a comment.

William J Gilmore 
Rating:
4.0

Customer did not leave a comment.

Dianne Wood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Crane 
Rating:
5.0

Customer did not leave a comment.

Jessica Crossman 
Rating:
5.0

Customer did not leave a comment.

Leonard Janssen 
Rating:
5.0

Customer did not leave a comment.

Michael Wood 
Rating:
5.0

Customer did not leave a comment.

MARIA TUMANENG 
Rating:
5.0

Nothing Svc is absolutely excellent I will be changing ALL my u-haul business to this location! Excellent, Thank You

Alton Cottingham 
Rating:
5.0

Customer did not leave a comment.

LARRY FREDETTE 
Rating:
5.0

Customer did not leave a comment.

Thomas Farmer 
Rating:
5.0

Customer did not leave a comment.

Seth Parker 
Rating:
5.0

Customer did not leave a comment.

Michael Ragone 
Rating:
4.0

Customer did not leave a comment.

Seth Parker 
Rating:
4.0

I would suggest letting a person know that they have to take pictures ahead of time for drop.off. We had already put the key in the Dropbox and didn't realize these pictures were needed but lucky for us we had already taken one of the interior mileage pic. To do the ones on the outside wasn't a problem except for the inside was already locked so I had to do the regular interior pic from the side window and take it from outside because we didn't know we were going to be needing to do that until I was ready finish it online. We just didn't realize pics were needed for online return info.

Annette Sember 
Rating:
5.0

They were very professional and helpful. Highly satisfied

Derek Bocchino 
Rating:
5.0

Very friendly and fast!

gary elliott 
Rating:
5.0

Very easy to schedule and pick up. The staff was very friendly and helpful

Dennis Vogt 
Rating:
5.0

Customer did not leave a comment.

Kamin Samuel 
Rating:
4.0

Just have employees who are informed to tell you all you need to know. Thanks for your service.

Lynda Brunelle 
Rating:
5.0

I would recommend swapping out the wiper blades on the truck. I could barely see when it started raining and the rear tires on the trailer that I had was very low. I had to inflate the tires and maybe get an alignment done. The steering wheel was talk to the left the whole time going straight. Everything else worked flawlessly overall good experience.

David Bluhm 
Rating:
5.0

Great customer service representative

Richard Cook 
Rating:
5.0

Smooth transaction as always. Vehicle ready when promised. Staff interested and helpful with a great attitude.

Robert Judson 
Rating:
5.0

Customer did not leave a comment.

Dennis Williamson 
Rating:
4.0

Customer did not leave a comment.

Steven Williams 
Rating:
5.0

Customer did not leave a comment.

Jason Eaves 
Rating:
5.0

Customer did not leave a comment.

James Utter 
Rating:
3.0

Customer did not leave a comment.

Demetria Bitjoka 
Rating:
5.0

Customer service was excellent

Carl Black 
Rating:
5.0

.

Alburn Barnard 
Rating:
5.0

The Lady that checked us out parked the trailer for me and was very accommodating. Thank you.

john schmidt 
Rating:
5.0

Customer did not leave a comment.

Daniel Fry 
Rating:
5.0

Truck was very clean

James Utter 
Rating:
5.0

Great service as usual. Thank you

JEFFREY BLOCK 
Rating:
5.0

Customer did not leave a comment.

Francine Conner 
Rating:
5.0

the seats were well worn, the drivers had a burn. None of that was an issue but I hadn't noticed it on the walkaround. Actually some of the VERY BEST service I've had overall with UHaul!

CRAIG DURFEE 
Rating:
5.0

Customer did not leave a comment.

Rich Jochum 
Rating:
5.0

Nothing that I think of

Kenneth Parten 
Rating:
5.0

Customer did not leave a comment.

James Ness 
Rating:
5.0

Another great experience.

Robert Judson 
Rating:
5.0

Customer did not leave a comment.

Thomas McDonald 
Rating:
5.0

The service here was top notch. I really appreciated his expertise and help. Cannot say enough positive things about the friendliness and quality of service from this site.

Derek Smith 
Rating:
5.0

Customer did not leave a comment.

MATT EMERY 
Rating:
5.0

Customer did not leave a comment.

Timothy Handley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOUIS GLASS 
Rating:
3.0

There was too much play in the steering wheel which made for a nerve racking 13 hours. The plug in for my phone charger adapter did not work so I couldn't charge my phone.

Kendall Brown 
Rating:
5.0

I've rented here several times and it's always a great experience.

Thomas McDonald 
Rating:
5.0

The service gal came outside as we pulled up and quickly checked the truck and sent us on our way. She was very polite and efficient. Fantastic experience!

Kristin Wiese 
Rating:
5.0

Excellent equipment, we'll maintained. Easy pickup and drop-off. Would recommend.

Matthew Crateau 
Rating:
5.0

Customer did not leave a comment.

Randy Locey 
Rating:
5.0

Customer did not leave a comment.

Ed Waugh 
Rating:
5.0

The gentleman I encountered for the return was outstanding.

michael jackson 
Rating:
5.0

Customer did not leave a comment.

James Utter 
Rating:
5.0

Customer did not leave a comment.

steven spears 
Rating:
5.0

We had to drop off after hours, but returned at opening on Monday, and the manager here was also very cordial and professional, and concluded the contract in an efficient manner. We'll utilize this location again for our next moving needs.

Douglas Hayes 
Rating:
5.0

Customer did not leave a comment.

Tim West 
Rating:
5.0

Customer did not leave a comment.

Guy Coleman 
Rating:
4.0

Customer did not leave a comment.

LOUIS GLASS 
Rating:
5.0

Outstanding customer service!

Timothy Mitchell 
Rating:
5.0

Great experience! Super easy! No hassle

WILLIAM GAMBEL 
Rating:
5.0

Do to circumstances I have had to move several times in the last two years and I have used the same uhaul place and they are so helpful. I would recommend uhaul over any other rental and supply place. The boxes and tape are less expensive than Home Depot or Lowe’s so why would any one go any where else.

DONNA GOFF 
Rating:
3.0

Customer did not leave a comment.

REBECCA DOMEIER 
Rating:
5.0

Very friendly and engaging, a great drop off experience.

Geoffrey Melton 
Rating:
5.0

I always get 5 STAR treatment at this location! Simply the best!

THEODORE ANDREADIS 
Rating:
5.0

The staff at Blue Angel Mini Storage were a great help in exchanging the 5x8 trailer that I originally reserved and picked up for a 6x12 when I realized we needed more space.

Michael Toone 
Rating:
5.0

Friendly and efficient service. All as expected.

Ward Correll 
Rating:
3.0

Great after hour return. The rep at blue angels answered her phone after hours and instructed me on how to return after hours with the uhaul website. Great service.

Frank Pitts 
Rating:
5.0

exceeded expectations

David Battey 
Rating:
5.0

Was easy and lady was helpful and cheerful

Carl Jeffrey 
Rating:
5.0

Customer did not leave a comment.

Clark Rushia 
Rating:
4.0

Customer did not leave a comment.

LOUIS GLASS 
Rating:
5.0

Nothing, everything I needed was there!

SUSAN OCONNOR 
Rating:
5.0

Customer did not leave a comment.

Stanley Gill 
Rating:
5.0

Kristen is amazing!!!! Always went out of her way for me. I rented 2 units and multiple uhauls over the 2 years. Never had customer service and care like that. HIGHLY RECOMMEND !!!!

Chad Herlehy  |  Overall Experience 
Rating:
5.0

Great facility and kind people running it. Highly recommend.

CHRIS WARNER  |  Overall Experience 
Rating:
5.0

Well maintained and good value.

Vic James  |  Overall Experience 
Rating:
5.0

You guys have been very helpful for my situation.....thank you very much !!!😊

Willie Taylor  |  Overall Experience 
Rating:
5.0

The owners and employees were excellent. We appreciate the great customer service.

Weldon Greene  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Sizemore  |  Overall Experience 
Rating:
5.0

This is a very customer oriented company. They are friendly and very helpful in every way. When I needed some extra temporary storage they were extremely helpful in locating and informing me when it became available. I definitely recommend them.

SANDEE COLLINS  |  Overall Experience 
Rating:
5.0

The unit was secure and all my stored items stayed in good shape. Thanks!

Ellen Sexton  |  Overall Experience 
Rating:
5.0

Kristen et al we're always professional, helpful, and personable. Unit was accessible 24/7 and area was well maintained and secure. I recommend this location to anyone in need of storage space.

Odis Hickman  |  Overall Experience 
Rating:
5.0

Awesome all around!

Aaron Sly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alejandro Rojas  |  Overall Experience 
Rating:
5.0

I rented 2 units for a year from Blue Angel Mini Storage. Everyone was always so polite and answered any/all questions I had. Returned voice-mail as promt as possible. If I need a storage unit again and I live close, I will always give them a call 1st! Easy office to work with!!

Jennifer Lynch  |  Overall Experience 
Rating:
5.0

Great customer service. Wonderful support friendly, efficient, and professional. I would highly recommend this business.

Smitty Bell  |  Overall Experience 
Rating:
5.0

Best of the best. Very helpful. Have used this facility for all my moving needs.

STAN GRAHAM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darren Gossage  |  Overall Experience 
Rating:
5.0

People were very nice.

Vincent Cox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HENDERSON  |  Overall Experience 
Rating:
5.0

Really great managers there. And the prices are competitive also. I feel like money smartly spent.

Terry Latino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia Cook  |  Overall Experience 
Rating:
5.0

Kristen and rest of staff were always extremely professional and always willing to help with anything that might have arisen.

JOSEPH CARLSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Sinnett  |  Overall Experience 
Rating:
5.0

Y’all were great!

JAMES CATHY SMITH  |  Overall Experience 
Rating:
5.0

the people at Blue Angel were great. I will definitely use them in the future.

Don Helton  |  Overall Experience 
Rating:
5.0

Extremely professional and customer oriented. Top notch service. I have been using this facility off and on since 2003 or so. The only reason I am leaving is due to my recent move. Thank you folks!!!!

Kim Lakes  |  Overall Experience 
Rating:
5.0

Very friendly management very clean storage I will come back again and agAin

AHMED TOLBA  |  Overall Experience 
Rating:
5.0

The maintenance and care of the storage units at this property are above and beyond. The management is awesome!!!

CHRIS ECHELE  |  Overall Experience 
Rating:
5.0

I was very pleased with the storage facility and service. It was so convenient to have U- Haul on site. Kristen could not have been more helpful. I would recommend this storage place in an instant.

DREENA GOHN  |  Overall Experience 
Rating:
5.0

You guys helped us out at a most needed time .Cant thank you enough. Thank You for your Kind Friend ship making our life better . Have a Blessed Life Ed and Sandy Wilson

ED WILSON  |  Overall Experience 
Rating:
5.0

This facility was perfect. Had no issues whatsoever. They were friendly and very accommodating when we needed to switch units and then later cancel for no longer needing the service. Will use again!

Alicia Stack  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top