I was very disappointed having made reservations a couple of months in advance. When I showed up at 9am Saturday for my pick up, no one was there and the sign said be back Monday. There was NO communication that I was supposed to use a smart phone to get the truck. 45 minutes on hold and finally a person helped me with what i needed to do to secure my truck. She was helpful and knew exactly what to do, however, better communication with me would have been helpful and less stressful. What if I didn't bring my phone or have a smart phone, I would not have been able to get the truck when my daughter had to be out of the apartment that day! In addition, the appliance hand truck, blankets and ties that I ordered were no where to be found. Just an empty truck with no way to get the appliances down 3 flights of stairs. Also, every confirmation I received had my pick up location at a different address and then the day before it changed.Scott S.
Customer Reviews for Blessed Hands Car Wash LLC
(Distribuidor de U-Haul del vecindario)
Greenville, NC 27834
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 4:30 p. m.
- Dom.: 10 a. m. - 3 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Brandy B.
The location was closed. I called U-Haul & waited over 2 hours for a call back that never came. I stopped by New Bern Ave location in Raleigh, NC & Justin helped me to get the truck returned. He did this knowing that the equipment was rented elsewhere. His kindness, time & professionalism were greatly appreciated. That's stellar customer service. He went above and beyond for me.TIFFANY G.
Front cab was a little dirty and the moving blankets were all unfolded but overall was a good truck.Jennifer B.
El cliente no dejó un comentario.NIGEL P.
El cliente no dejó un comentario.June H.
El cliente no dejó un comentario.STEPHEN H.
El cliente no dejó un comentario.ZEB H.
El cliente no dejó un comentario.GLEN V.
El cliente no dejó un comentario.Kristina K.
El cliente no dejó un comentario.GREGORY or Barbr W.
El cliente no dejó un comentario.ANTHONY B.
El cliente no dejó un comentario.Andrew B.
El cliente no dejó un comentario.CHRISTY A.
The process was quick and easy, great customer service and the truck was clean. I would most definitely use them againBRENDA J.
When truck was picked up, no one mentioned the rear sliding door was locked, nor were there a combination to the lock provided. After about 30m of constant calling the pick up location were we able to retrieve the magical code. Last renter did not clean cargo area and it's the way it was returned .UHaul dropped the ball on this one.Dana P.
The truck was not cleaned and a open pack of raw hot dogs was in the back.CARA M.
El cliente no dejó un comentario.GWYN H.
GREAT Job,No ComplaintsSHAPIRO C.
The customer service very goodJorge M.
The lock on the U-Haul was extremely difficult to open. Upon trying to retrieve the U-Haul it took over 15 minutes to get the lock to open. I even called requesting a new rental but while I was on the phone with customer service was able to get the lock open. After loading the U-Haul and placing the lock back on we again encountered difficulties with the lock. We had to extend the reservation so we would not be late returning due to difficulties opening the lock. It took attemps from 3 adults and it was well after 3 pm before we finally got it back open so that we could unload the U-Haul. I have NEVER had issues such as these before!!! For future customers sake please replace the lock so that no one else has to have this same experience!!!Crystal P.
El cliente no dejó un comentario.GEORGE B.
El cliente no dejó un comentario.Denis D.
El cliente no dejó un comentario.Sheena W.
Went over and beypnd to try and help resolve the issue.LA'TYRAHJENICE A.
El cliente no dejó un comentario.BRITTANY R.
Friendly service at this location.SUSHIL S.
El cliente no dejó un comentario.JAZMINE M.
More parking; lots of trucks there! Near college and students just went backâ€¦. Did after hours drop. Very easy and close to campus!HEATHER R.
El cliente no dejó un comentario.kevin B.
El cliente no dejó un comentario.Keli M.
El cliente no dejó un comentario.STUART Y.
El cliente no dejó un comentario.ALICIA M.
Locations stated opened on Sunday at 10 am but when we got there the location stated closed on Sunday. I am glad there is a way to check in during off hours.Tameka D.
El cliente no dejó un comentario.KAWANNA B.
The gentleman that assisted me was very helpful and patient.George S.
My uhaul was dirty with the previous renters things in it. During this time of Covid was horrible I had to clean and sanitize the truck myself. Not including the fact that I waited a very long time for the guy to find a none contact contract that the representative never emailed me any codes or anything to pick up the truck. This was the worst experience ever. I will never use uhaul again.GENELLEYVETTE J.
El cliente no dejó un comentario.LORRAINE M.
I was very pleased with the assistance and equipment.MARY M.
El cliente no dejó un comentario.EMILY J.
El cliente no dejó un comentario.Barry W.
El cliente no dejó un comentario.Kelli G.
El cliente no dejó un comentario.LAURIE L.
El cliente no dejó un comentario.ELIZA M.
The uhaul itself was shaking terribly while driving.ALEGRA P.
I went 23.4 miles 4 times for a total of 93 NOT 153 MILES,like they charged. Never again, UHAUL stinks and Rips off their customers, I know the miles we went and they got us for $88 more then we went.RICHARD W.
El cliente no dejó un comentario.Taquan R.
El cliente no dejó un comentario.BARBARA G.
El cliente no dejó un comentario.Sable T.
El cliente no dejó un comentario.leslie I.
Our experience with praying hands unable pickup in Greenville NC was awful. The man who ran it refused to help us hook up the trailer to our car in addition never ran the proper headlight/directional check on the car he just walked away from us to go back to washing cars. I would never recommend this place to anyone. Very disrespectful and scary situation.SUSAN M.
They were not wearing masks. Have equipment available that we rented - they did not have blankets to protect items. Would never ever rent here again'Anthony K.
El cliente no dejó un comentario.Yvonne G.
El cliente no dejó un comentario.Kelly L.
El cliente no dejó un comentario.VERNON S.
El cliente no dejó un comentario.Annette B.
U-Haul can do nothing to improve the experience. The owner of the company the rents the U-Hauls at this location was just not helpful or inviting in any manner. Just go in take your money and hands keys. You have to figure everything else out. Almost to the point of rude.Steven L.
El cliente no dejó un comentario.lajanese H.
El cliente no dejó un comentario.JOSHUA K.
This is a less than desirable location. When we entered the building, no one was at the front desk. When she came out from one of the doors behind us, she appeared to be just awaken from her nap, not pleasant nor rude, just someone who â€œjust woke upâ€, dragging herself to the reception area. The location is in a rugged area and the trucks are just parked on the streets so when I arrived, I looked for an empty side street. There was a â€œDo not enterâ€ sign in the driveway leading up to the shop. Obviously, this location does not oresent to any customer as welcoming and enticing to rent anything and I wouldn't be surprised! There were more trucks parked on the streets than where I picked up the truck and I did not see the truck I just returned was cleaned or disinfected since the lady who went to get the key from the truck ( same lady who just â€œ woke upâ€) walked right back to the building! We left after she went back inside thinking how this location could get any customers?!? My husband and I knew that this is the last time we are using UHaul services after this experience. Thank you and I hope that something positive/process improvement will be implemented within UHaul to improve customer service and overall services being offered.Maria F.
El cliente no dejó un comentario.Arnold Q.
El cliente no dejó un comentario.priscilla R.
Had a lot of trouble with schedulingDOUGLAS D.
The owner would not accept the vehicle therefore inconveniencing me!!! Very unprofessional and the ladies at customer service were unprofessional as well.Bernadette S.
El cliente no dejó un comentario.Rachel T.
Have used this location beforelinda C.
offer a cup of coffeeDaniel D.
The man I dealt with was very unprofessional and was not organized. I have rented from uhaul several times and this was the worst. I will be calling and making a verbal complaint against this location. Blessed hands car wash. This location is ripping people off.derrick C.
El cliente no dejó un comentario.alix B.
It was a little dumpyKERRI B.
El cliente no dejó un comentario.Xinjun W.
El cliente no dejó un comentario.Jon G.
El cliente no dejó un comentario.QUENTIN J.
El cliente no dejó un comentario.Marie S.
Staff was helpful and professional, made picking up the U-Haul a breeze.Ethan S.
The tow dolly was broken I mentioned it to the person that rented it he didn't even care no refund he didn't most places would refund your money soory place to rent from bad attitude will never use his service againHerbert D.
The guy was very rude, first he accused me of coming in the wrong door to the office and I walked in the front door. I was also wanting inside for 20 minutes by myself waiting for someone to come in. He was talking to his friend on his cellphone the whole time I was in there and he was acting like I was inconvenienceing him by being there. Never gave me any paperwork and was obviously irritated when I tried asking a question, and never inspected the trailer.Garlan M.
El cliente no dejó un comentario.deborah B.
Give a complete understanding of how the pick up using mobile deviceShong P.
El cliente no dejó un comentario.Rose B.
El cliente no dejó un comentario.Lanora D.
El cliente no dejó un comentario.Fred W.
Truck rented was a little dirty inside and wheelbase, tires and rims. however the truck drove great.JAMES T B.
It was good service and friendly. I would just recommend them to have extra help. But, it was a nice, clean place. GraciasMarcella S.
El cliente no dejó un comentario.Donta L.
El cliente no dejó un comentario.martina W.
El cliente no dejó un comentario.matthew R.
El cliente no dejó un comentario.Kelly R.
El cliente no dejó un comentario.Tia E.
It was be helpful if someone would walk out and give you general information about the truck. It would be nice if the truck was clean. A check list identifying that the tires, fluids, battery and other impossible function on the truck have been service. Safety for all on the highway is the upmost importance.Lois D.
El cliente no dejó un comentario.stephen M.
Critique: The tank of the truck was not full when I got, still I had to bring it back full. I drove 18 miles in total (as the receipts and my photos indicate) and put in 2.5 gal before bringing it back. I took photos when I got the truck and when I returned it - those photos show that The tank was almost full by return. So, i replaced the full and put in extra. Still uhaul charged me additional $7.5 for 2 gal of gas. I think uhaul made a mistake here and overcharged me otherwise I paying for somebody else's fuel which is not good practice.Moritz D.
El cliente no dejó un comentario.Samantha Y.
El cliente no dejó un comentario.alicia A.
Truck was an older truck with a lot of miles didn't run to well. Back rolling door was hard to push up and pull down.Rodney K.
El cliente no dejó un comentario.shirley H.
Personnel could be more welcoming and helpful.Carlos R.
Nothing. Everything went expeditiously perfect.nICOLE T.