El cliente no dejó un comentario.DONALD W.
Customer Reviews for Blakes Portable Buildings
(Distribuidor de U-Haul del vecindario)
Lufkin, TX 75904
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- 10/20/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They charged me twice and haven't even caught it yet .JERRY V.
Very helpful and friendly!Crystal F.
El cliente no dejó un comentario.JOE B.
El cliente no dejó un comentario.Gay H.
I'm being charged nearly three times what I originally agreed upon. Your company provided us with NONDRIVABLE TRUCKS, not just once but twice. Set us back on moving over a week! Our helpers had to go back home and it left my husband and kids to move everything on our own. The dates were being charged for are not even correct at we didn't get our truck until August 31st and then dropped it back off on September 11th. We were told that we would be compensated for several extra days for the inconvenience of everything, now we're being told the compensation will only cover the days the truck was out of use and not even all of those days, which we have no control over. That is not acceptable! Uhaul has not delivered on its promise by providing not just one bad truck but two then providing horrible customer service along with lying to us from beginning to end. Im considering contacting my lawyer if this isn't resolved.FAWN Z.
El cliente no dejó un comentario.TODD V.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.RICHARD D.
Add a sign or indicator where parking is acceptableDarielle P.
El cliente no dejó un comentario.Scott W.
El cliente no dejó un comentario.Kendrick S.
El cliente no dejó un comentario.Nola S.
EXCELLENT ALL THE WAY AROUNDStephanie M.
El cliente no dejó un comentario.ETHAN P.
El cliente no dejó un comentario.BILLY T.
El cliente no dejó un comentario.James A.
very professional, excellent customer servicesue T.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Ami H.
Thank u guys very much .. great servicealice H.
Just dropped off. No one there. App was helpful and walked through steps. Confusing to find. It is not called Blake's on maps or signage.Scott W.
Excellent customer servicesue T.
El cliente no dejó un comentario.Hunter A.
Customer service was great!!!!!!!!!!Definitely will be using their service in the future.CLEO B.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.Derek S.
El cliente no dejó un comentario.TOASHANDA S.
El cliente no dejó un comentario.Kimberly P.
El cliente no dejó un comentario.Donald B.
El cliente no dejó un comentario.Christi D.
Outstanding customer service!! Kori went above and beyond to take care of us!! Will definitely be back and recommend to my friends and family.James H.
El cliente no dejó un comentario.Crystal K.
We had an issue when we made the reservation, what we agreed to over the phone was not what we got when we showed up to the pick-up location. The phone number in the e-mail confirming pickup and drop date was for La. we were in Texas. I waited for a good 15 to 20 minutes to find out I had the wrong number, they transferred me to a Texas number in Houston but I was headed for South Texas so I had to be transferred to a third number. I guess the last person heard my desperation and was very kind, she corrected all the mistakes made in the contract and even gave me an extra day free, thank you so much UHaul in Victoria TX. you guys were great. I wish I wrote down the ladies name who was so helpful but all in all I was very pleased with what U-Haul provided.Reginal M.
El cliente no dejó un comentario.Timothy Shane S.
I was not informed when I picked up the uhaul that I could only drop off the trailer at one specific location after hours. The location was way out of the way. It was very dark out and very difficult to see the place. No lighting at all at the drop off location. We had to drop off the trailer after hours because no one would be there on Christmas day and did not want to be charged for any more days. Also my granddaughter had to have the use of her suv without the trailer attached.CAMILLE C.
The staff was extremely friendly, helpful, knowledgeable of their job. They welcomed me in like a professional. I would recommend some improvements to their office. It's in a portable building that is older, could stand some updates, leading to a more inviting location.JON C.
El cliente no dejó un comentario.Karin V.
Not sure if I can word this correctly, but I would love to have some sort of promotion for the â€œin town onlyâ€ daily rental. I live 30 miles from the dealership so that's paying for 60 miles just to pick it up and return the truck. I will be renting for a few sporadic days here and there for the next few months while I move into my new house (yay!) and any promo would be a big help. Either way, the rental is a GREAT value and I will gladly rent from her again. I even scored a new stray kitten from her, lol. so, If you can direct me to a valid rental promotion I would really appreciate the help. If not, no big deal I still love U-Haul!Toni L.
VERY DISAPPOINTED IN THE COUSTMER SERVICEBILLY H.
El cliente no dejó un comentario.Bret B.
El cliente no dejó un comentario.BOBBY M.
El cliente no dejó un comentario.BOBBY M.
El cliente no dejó un comentario.Charlotte H.
El cliente no dejó un comentario.Joseph B.
El cliente no dejó un comentario.Clint S.
We were charged after we dropped the truck back off to Lufkin, TX even though we cleaned it better than it was when we got it and made sure we gassed it to what it was when we picked it up Not very happy at all.HERBERT R.
El cliente no dejó un comentario.Christopher B.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.Johnny I.
El cliente no dejó un comentario.Jeffery T.
El cliente no dejó un comentario.Leigh Anne H.
Love the convenience of this location.Trey A.
El cliente no dejó un comentario.JOE T.
El cliente no dejó un comentario.Laundi F.
El cliente no dejó un comentario.Stevie R.
El cliente no dejó un comentario.Melissa M.
El cliente no dejó un comentario.Reva S.
El cliente no dejó un comentario.vennasa P.
El cliente no dejó un comentario.Dale F.
El cliente no dejó un comentario.Dalia P.
El cliente no dejó un comentario.Stephany R.
The people were great!Tim B.
El cliente no dejó un comentario.Dawn H.
We brought to the attention of the personal our millage difference from 55 miles to actual 72.5. Tiffany called Her supervisor to see what was to be done. The supervisor gave us a credit and apologized. Quite pleased with the out come. We rented a 26' newer truck with cruse had a better ride too. Wonderful. Also turned in the appliance dolly for repair or replacement. Great folks.Curtis P.
El cliente no dejó un comentario.tom T.
I'm 76 years old and I was unable to lift the tounge of the trailer to unhook. With the help from owner, we struggled to lift it. It needs a leg under the hitch so one person can crank it up. This is, without question, going to influence my decision to rent a Uhaul.RALPH M.
El cliente no dejó un comentario.dan C.
El cliente no dejó un comentario.mark G.
Nothing to add.Jeffrey C.
Less clutter from main business and not hide the Uhaul. Wasn't sure where to park or walk in as there was a garage sale going on outside as well.Erick A.
El cliente no dejó un comentario.Harvey L.
I returned the vehicle on time and it was filled to proper fuel level. Today I get a bill and a charge to my credit card stating that it was below the proper fuel level which is false. Is this how Uhaul gets extra profits.Wesley J.
El cliente no dejó un comentario.james P.
They need hard surface parking lot with outdoor lights for night drop off. The other location in Lufkin has a concrete parking lot and outdoor lights as well as street lights.kelly F.
Everything was good. I was in and on my way. Timing was perfect. I will be sure and recommend to anyone that ask me.Verdie S.
El cliente no dejó un comentario.Angela B.
The facility and personnel were fine.Jessie T.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.Errol B.
El cliente no dejó un comentario.Jimmy P.
The truck was nasty on the inside, something spilled all over the door and in the cup holders. It looked like the truck had not been cleaned in a long time. Cigarette butts in the back of the truck and something running down on the inside where something had leaked. I also feel that they overcharged me. I will never use this location again.Jennifer G.
This is the address that I got after calling the number and this is where I dropped the truck off. Monday, I received a call from a different drop off location that said I was supposed to drop it off there. It was no problem to fix, but was confusing to me.Holly C.
El cliente no dejó un comentario.MIchael W.
El cliente no dejó un comentario.DONALD M.
El cliente no dejó un comentario.FRANK H.
El cliente no dejó un comentario.Joshua A.
Bigger sign and an overall cleaner Locationkathy B.
El cliente no dejó un comentario.REVA S.
El cliente no dejó un comentario.MADALYN M.
Very nice, personable, and friendly staff at location. Unfortunately, the truck had a blanket of dead lovebugs all across the front of the vehicle (thousands). The windshield was so dirty that I literally had to pull over to the first service station I came to and clean it in order to drive safely.Lucy J.
The truck seemed to be having a hard time shifting gears.Audrey B.
Be sure Blake's know where the keys are for the truck. Also they open at 10am on Saturdays. I never revived a text from U-Haul that they open at 10am. Last text I hit from U-Haul said to pick up the truck at 8am. I had to make 3 separate trips from my house to Blake's. It was pretty inconvenient.Tristan G.
El cliente no dejó un comentario.Wayne M.
El cliente no dejó un comentario.Noel A.
El cliente no dejó un comentario.Phillip L.
The price was a bit high for a trailer rental for 4 days...James H.
Everything was exactly as I have come to expect from the uhaul reps , EXCELLENT!!! Thank you again.Gary T.
El cliente no dejó un comentario.Amanda W.
El cliente no dejó un comentario.Jimmy H.