Customer Reviews for Blackstone Automotive
(Distribuidor de U-Haul del vecindario)

75 comentarios

700 Rathbun St   Blackstone, MA 01504

(508) 883-1921

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(508) 883-1921

700 Rathbun St
Blackstone, MA 01504

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ABBAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABBAS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond M. 
Clasificación:
5.0

The staff at this location is friendly, helpful and kind. I prefer this location over the larger facility in North Smithfield because they are not anywhere near as helpful as this great location.

PENELOPE L. 
Clasificación:
5.0

Nice people good work excellent

Alfredo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

For both drop off and pick up, the uHaul app did not work properly. Fortunately, the web site did work, but it made the process unnecessarily frustrating.

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

There was a confusion with my original order and I was sent to the wrong location to pick up the truck (Natick). The associates in Natick confirmed with Blackstone that the truck was there. When I checked in she was ready for me, pleasant, and accommodating. Vey good experience.

Juanita L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY R. 
Clasificación:
5.0

I was delayed en route, and had to keep the trailer for an extra day. I searched everywhere on the website and the contract but found no links or instructions on how to report this to you. All I found was a link to send a message to the receiving facility, which I did. However, corporate apparently didn't know that since they called me on the original due date. It would be helpful if you addressed this directly on your website and/or in the contract paperwork.

Keith A. 
Clasificación:
5.0

Doing the reservation on the cell phone was a long tedious process. I would never do it that way again

Kenneth E. 
Clasificación:
5.0

The owner and staff was very helpful and friendly.

Randy L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kimberly N. 
Clasificación:
5.0

Thanks for your help ??

YESSENIA D. 
Clasificación:
5.0

They were fantastic!!! I treated so well. The owner treated me with such kindness and respect. He educated me when I was unsure about hauling the trailer. They really went the extra mile and made me feel like family. I wish I lived close enough to use them as my always mechanic. Honest, kind, hard working, and going above and beyond my expectations are the words I'd describe them with. I would go back here in an instant.

Marcia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMERSON B. 
Clasificación:
1.0

The owner of the establishment was very rude and tried to cancel my service because I had a question about my receipt.

Giselle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diomaris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony D. 
Clasificación:
5.0

Yes Blackstone Automotive went above my expectations also as they called me next day when they opened and said it was in the lot

jim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew L. 
Clasificación:
5.0

Excellent in person experience. Smooth front and tail end of the transaction

RANDY C. 
Clasificación:
4.0

I think the hand truck should be included in rental price

DAVID F. 
Clasificación:
5.0

Everything was great!

Cheryl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

Everything was great! The owner really knew what I needed and had everything ready to go!! This is my second time renting from here and will keep coming back!! Awesome people!!

Andrea B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

Again, staff was great and service station was also great, but this was not my reserved drop off location. Uhaul changed this drop off location without proactive notification. I had to go to the original drop off location just to find out it was changed so I had to drive extra miles to the changed drop off location.

Katherine D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

Awsome no improvements needed. Fast and friendly service

raymond M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashok N. 
Clasificación:
3.0

I had no interaction with this facility as I used self-service pickup off-hours. I would strongly recommend avoiding self-service pickup.

Eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittney E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
4.0

Overcharged for gas. Put gas in before drop off. Only went 12 miles and they charged me for 4 miles of gas when it was over the amount at drop off

Casandra N. 
Clasificación:
5.0

Everything was perfect. The staff at the location were awesome!!!

Andrea B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

Very efficient and professional. In and out in less than 10 minures

John M. 
Clasificación:
5.0

Prompt, professional, in and out in 10mins

John M. 
Clasificación:
5.0

Excellent, personable, informative service. Best experience I have ever had with U-Haul.

ralph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN P. 
Clasificación:
5.0

My issue was with Uhaul- not the location from which the uhaul was picked up. When I was selecting a truck to reserve online, it was not clear that this was an "in-town" rental. This was not mentioned anywhere until I received the contract on my phone AFTER I had picked up the truck- and even then it was not obvious until I attempted to drop it off at a different location. As a first time Uhaul user- I was seriously confused and inconvenienced. I don't want this to reflect poorly on the place which I picked up the uhaul from- which was great. The truck was waiting and ready to go, even though the business was closed and on vacation.

Alyssa W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lourdes F. 
Clasificación:
5.0

Everything was easy and the people were extremely helpful. Our move was smooth and easy and we are very happy with our experience! ¡Gracias!

Cynthia M. 
Clasificación:
5.0

I am very happy with the service. Staff was very nice and helpful and went out of their way to make sure all my questions and concerns were addressed. I will definitely use this location in the future.

Krystyna M. 
Clasificación:
5.0

There is nothing to do to improve in the customer experience that I had. Blackstone automotive is a great place and I will recommend anyone to them!

JULIE L. 
Clasificación:
5.0

The woman at the desk of the place is very nice and generous!

JULIE L. 
Clasificación:
5.0

Thank you to Blackstone Automotive for making my moving nightmare so much easier. You guys are the best!

rebecca A. 
Clasificación:
3.0

Was billed for extra miles. I was told I had 100 miles, but receipt after the fact says only 30 in contract and charged me for extra 26, even though I brought it back with more fuel than I picked it up with.

Sean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaclyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY W. 
Clasificación:
5.0

A pleasure to deal with!

KATHLEEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

Jamie, handled everything for me. She was awesome! Got me in and out very quickly.

kathleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERTHA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

No changes recommended. I cannot complete the survey without commending Jamie and Ray. Both were amazing to deal with. Very accommodating, personable and professional. Will not hesitate to pass along a recommendation to anyone.

tami C. 
Clasificación:
5.0

Best Rental Experience Ever !!!!!!!!!!!!!!!

raymond M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECELIA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adriana K. 
Clasificación:
5.0

The customer service at this location was fantastic. There was a problem with the original reservation. Lisa at uHaul traffic went out of her way to help rectify the situation, thank you Lisa! The pick up location was to close at 5 PM but they waited almost 1/2 hour extra for us to arrive, thank you thank you thank you!!

Linda K. 
Clasificación:
5.0

excellent customer service and provided equipment and supplies as requested. highly recommend!

Brigitte L. 
Clasificación:
5.0

Great customer service. Friendly staff. Very knowledgeable. Clean equipment. Would recommend to friends and family. ¡Gracias de nuevo!

hoi L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

Nothing to improve on! Experience would lead me to use dealer again!

KEVIN O. 
No se han enviado comentarios para esta ubicación.

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