Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I'm satisfied with everything from customer service to the daily extentions needed while I was moving
Tony H.
Rating:
4.0
I did recommend the driver side door be repaired so that it would latch better!
John A.
Rating:
5.0
Customer did not leave a comment.
Michael S.
Rating:
4.0
Both pick up and return was very nice ... good experience
Sharon B.
Rating:
5.0
The guys were so nice and helpful
Tina Q.
Rating:
4.0
Very positive experience
Vickie K.
Rating:
5.0
Very kind and accommodating at pick up. He went beyond expectations to be helpful.
JENNIFER G.
Rating:
3.0
The store was closed so I just left the trailer in a very crowded parking lot.
Julie F.
Rating:
5.0
The customer service was knowledgeable and very helpful. Freindly service with well maintained and clean equipment. I couldn't ask for better service or equipment. I definitely recommend for your moving needs!
Betsey H.
Rating:
1.0
I received emails about this rental even though I never reserved the rental and don't even live in the same state as the rental location. I would suggest that you get your system looked at because I don't appreciate receiving emails for something I didn't use.
Paul O.
Rating:
3.0
Still haven't gotten refunded for what I overpaid
Ashley L.
Rating:
5.0
Customer did not leave a comment.
Daniel L.
Rating:
5.0
As usual, Brad and Caleb are doing a great job with the business. I enjoy getting my frequent rentals from them. Thank you for your professionalism.
Rita C.
Rating:
5.0
Customer did not leave a comment.
Bert P.
Rating:
5.0
Customer did not leave a comment.
Derek D.
Rating:
5.0
Nothing
KAREN C.
Rating:
5.0
Customer did not leave a comment.
Leon C.
Rating:
5.0
Customer did not leave a comment.
Debora S.
Rating:
5.0
Customer did not leave a comment.
Rita C.
Rating:
5.0
Customer did not leave a comment.
CARLA Z.
Rating:
5.0
Customer did not leave a comment.
James H.
Rating:
5.0
Very friendly and helpful staff.
Mitchell S.
Rating:
5.0
Customer did not leave a comment.
Jim L.
Rating:
5.0
Customer did not leave a comment.
Jamie E.
Rating:
5.0
Customer did not leave a comment.
Thomas G.
Rating:
5.0
Customer did not leave a comment.
Daniel M.
Rating:
5.0
Customer did not leave a comment.
Chris N.
Rating:
5.0
Customer did not leave a comment.
Greg A.
Rating:
4.0
Customer did not leave a comment.
KRISTAN K.
Rating:
5.0
Customer did not leave a comment.
David H.
Rating:
5.0
Brad and Caleb are jewels!! Really enjoy their sense of humor!.
Ray I.
Rating:
5.0
Picked up a replacement vehicle from the location after the 1st one I picked up was unsafe to drive. Only had an older high-mileage truck used for local moves, but was well maintained and the location gave me a free once-over (fluid checks, etc.) before driving with it. Was able to load this one up and make it to my destination without a hitch.
Kelley O.
Rating:
5.0
Customer did not leave a comment.
Joel J.
Rating:
5.0
Customer did not leave a comment.
JERRY B.
Rating:
5.0
Excellent!
Gordy H.
Rating:
5.0
Easy reservation and pickup. Great customer service!
Pamela C.
Rating:
5.0
Customer did not leave a comment.
Julie F.
Rating:
2.0
Have someone on the premises to acknowledge that the trailer was returned. No one in the office, except the cleaning person that said the business was closed.
David L.
Rating:
5.0
Customer did not leave a comment.
David B.
Rating:
5.0
Customer did not leave a comment.
Todd C.
Rating:
5.0
Customer did not leave a comment.
Tina R.
Rating:
3.0
Customer did not leave a comment.
Noel T.
Rating:
5.0
Customer did not leave a comment.
LaVonne D.
Rating:
5.0
Customer did not leave a comment.
Cory B.
Rating:
4.0
Customer did not leave a comment.
mike B.
Rating:
5.0
Customer did not leave a comment.
Cory B.
Rating:
4.0
Customer did not leave a comment.
Judy J.
Rating:
5.0
They are awesome
Pam H.
Rating:
5.0
Customer did not leave a comment.
Cory B.
Rating:
5.0
Customer did not leave a comment.
Don S.
Rating:
5.0
Customer did not leave a comment.
Julie H.
Rating:
5.0
Customer did not leave a comment.
Cory B.
Rating:
3.0
Headlight out & no washer fluid otherwise customer service excellent
Kathy M.
Rating:
1.0
Truck pickup location was changed even though I reserved a truck from a certain location in advance. Inconvient. Drop off location was in another town. And was told I'd have to pay 20 dollars if they were closed.
Made move more stressfull
tammy J.
Rating:
5.0
Customer did not leave a comment.
Cory B.
Rating:
5.0
Customer did not leave a comment.
William W.
Rating:
3.0
Customer did not leave a comment.
Jennifer S.
Rating:
3.0
Customer did not leave a comment.
Ronald K.
Rating:
4.0
Customer did not leave a comment.
Gerald K.
Rating:
5.0
The man handling the transaction was polite, knowledgeable, and prompt. Very nice guy. I had a very favorable experience.
Tom D.
Rating:
3.0
Customer did not leave a comment.
roberta L.
Rating:
5.0
Customer did not leave a comment.
kim L.
Rating:
4.0
Online pick up in the dark is beyond challenging. It being dark out yet and trying to take required (approved) pictures is quite the challenge. I highly recommend improving on that. Took me over half an hour. Slower than dealing with in person pick up.....more than disappointing!
Lennart K.
Rating:
5.0
Caleb is always great! Thanks again!!!
Jason D.
Rating:
5.0
Very fast check in and good help on both returns
John P.
Rating:
3.0
Customer did not leave a comment.
William W.
Rating:
5.0
Great job o have this in a well located town
John P.
Rating:
5.0
Awesome location
Brad I.
Rating:
5.0
Customer did not leave a comment.
kurt K.
Rating:
5.0
Customer did not leave a comment.
Greg A.
Rating:
5.0
Customer did not leave a comment.
MARI ANN K.
Rating:
3.0
Customer did not leave a comment.
Chad S.
Rating:
5.0
Great guys got the trailer I needed
Larry A.
Rating:
3.0
Customer did not leave a comment.
Dawn D.
Rating:
4.0
Customer did not leave a comment.
Dawn D.
Rating:
5.0
Customer did not leave a comment.
Larry A.
Rating:
5.0
Customer did not leave a comment.
Amy H.
Rating:
5.0
Customer did not leave a comment.
Karl D.
Rating:
4.0
Customer did not leave a comment.
Alexander G.
Rating:
4.0
Customer did not leave a comment.
Lauri W.
Rating:
5.0
Customer did not leave a comment.
Peter R.
Rating:
5.0
Customer did not leave a comment.
David C.
Rating:
5.0
Incredibly helpful loading trailer and diagnosing tail light problems
Jay D.
Rating:
5.0
Everything went very smoothly. Rented from here several times always sitting out front ready to go.
Ervin K.
Rating:
5.0
Brad and Caleb were awesome as usual. Thank you guys.
Rita C.
Rating:
5.0
Customer did not leave a comment.
John B.
Rating:
4.0
Customer did not leave a comment.
Meagan H.
Rating:
5.0
Customer did not leave a comment.
Cory B.
Rating:
5.0
Brad and Caleb are exceptional at uhaul rentals. They always are so helpful. Thank you very much.
Rita C.
Rating:
4.0
This was a very good experience... this place had great customer service!
Christine S.
Rating:
4.0
This specific 6x6x12 trailer was not as good as the last trailer of the same size that I rented at blackjack.
John B.
Rating:
5.0
Customer did not leave a comment.
Karl D.
Rating:
3.0
Lu switched locations during the last few days. I had to travel 15 miles further to this location. They didn't have the hitch for sal like I was told they would have. Caused a small delay while they went to the hardware store to buy me one.
