Customer Reviews for Bird Junction
(U-Haul Neighborhood Dealer)

1,089 reviews

6636 County Rd V   Sheboygan Falls, WI 53085
(@ Cty Hwy 00 & E Cty Rd A, Dealer is closed Monday-Friday 8:00 a.m. to 10:a.m. 07/28-08/15.)

(920) 467-3968

Office Hours

  • Mon-Thur: 10 am–3 pm
  • Fri: 10 am–4 pm
  • Sat: 8:30 am–3 pm
  • Sun: 9 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(920) 467-3968

6636 County Rd V
Sheboygan Falls, WI 53085
(@ Cty Hwy 00 & E Cty Rd A, Dealer is closed Monday-Friday 8:00 a.m. to 10:a.m. 07/28-08/15.)

Services at this Location:

Office Hours

  • Mon-Thur: 10 am–3 pm
  • Fri: 10 am–4 pm
  • Sat: 8:30 am–3 pm
  • Sun: 9 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Daryyl Roberts 
Rating:
5.0

Customer did not leave a comment.

Casey Peters 
Rating:
4.0

Customer did not leave a comment.

William Bartnik 
Rating:
4.0

Very good location, good customer service, and they made everything very simple. Would definitely recommend.

Maria Cerezo 
Rating:
5.0

Customer did not leave a comment.

Robert Detlefsen 
Rating:
5.0

This rental was effortless

Stephen Lockwood 
Rating:
5.0

The staff was quick, and efficient. Quite a pleasure.

Mike Wymer 
Rating:
5.0

Location has best hours in my area, sold me a new ball for trailer and even helped install since it uses a huge wrench.

Chris Horbinski 
Rating:
5.0

Customer did not leave a comment.

TODD JOHNSON 
Rating:
5.0

Customer did not leave a comment.

chris horbinski 
Rating:
4.0

Customer did not leave a comment.

Amber Granacker 
Rating:
3.0

Open limited hours on Saturday. Rushed to get rental returned during operating hours and when I arrived there was a sign in the door stating they would return shortly. And this was less than 30 minutes before closing time. This location does not appear to be adequately staffed. Very disappointing.

Jeffrey Henn 
Rating:
5.0

Internet set up kicked out a number of times, but we took our time and all worked out

Derrick Miller 
Rating:
1.0

Customer did not leave a comment.

REBECCA HUTH 
Rating:
5.0

Customer did not leave a comment.

Justin Xiong 
Rating:
2.0

Customer did not leave a comment.

SAMUEL DORSEY 
Rating:
2.0

Customer did not leave a comment.

Jamece Yancey 
Rating:
5.0

Customer did not leave a comment.

BILL BAUMANN 
Rating:
5.0

Customer did not leave a comment.

Mark Sabec 
Rating:
1.0

Customer did not leave a comment.

LeeAnn Miller 
Rating:
2.0

The problem is that my truck was not available at the Hollister location and they sent me to Forsyth for the vehicle which cost me one and ahalf hours and 30 miles drive time. Also had to pay my help to sit and wait. Please reply. Will Curtis 715-891-6205

will curtis 
Rating:
4.0

Customer did not leave a comment.

Keith LeMahieu 
Rating:
5.0

The representative at the location was very kind, knowledgeable, and helpful. I would use this location again in the future.

Travis Korff 
Rating:
5.0

Customer did not leave a comment.

Elaine Veldbooom 
Rating:
5.0

Customer did not leave a comment.

John Garland 
Rating:
5.0

Pamela was wonderful to work with and helpful. A great location. Thank you!

JAMES HILT 
Rating:
3.0

Customer did not leave a comment.

Barbara TeStroete 
Rating:
5.0

Great experience! Will use again for sure.

Ryan Passini 
Rating:
4.0

The owner (Pam) was very helpful and friendly.

Paul Dirkse 
Rating:
4.0

Customer did not leave a comment.

Neal Klemme 
Rating:
5.0

Customer did not leave a comment.

James Rawlings 
Rating:
5.0

Very helpful and pleasant people to work with. We will make this our go to uhaul rental place!!

Constance Wegner 
Rating:
5.0

Customer did not leave a comment.

Brian Houseye 
Rating:
5.0

Customer did not leave a comment.

Paul Emerick 
Rating:
4.0

Nice people, they were very helpful.

Richard Wohler 
Rating:
5.0

use this truck and dealer every year for a truck. Best dealer around.

Dennis Holmer 
Rating:
5.0

Overall my experience was excellent. Pam was very kind, professional, and informative. She was super understanding when my plans changed last minute and she actually helped me save money in the long run. I have never had service this great anywhere before. 10 star service.

Brandon Schubert 
Rating:
5.0

Customer did not leave a comment.

Francisco Houseye 
Rating:
5.0

I have rented from Bird Junction several times and will continue to do so. The owner has always been helpful and accommodating with all my uhaul rental needs!!

Bradley Bice 
Rating:
5.0

Everything went smoothly, rental was handled very quickly and very curtiously.

Joe Sagal 
Rating:
1.0

I'd ask that you follow your word. I adjusted my move multiple times to accommodate this branch, and then was still hit with additional charges for mileage that was supposed to be comped due to the adjustments we made.

Adam Dillman 
Rating:
4.0

Customer did not leave a comment.

Paula Risseuw 
Rating:
5.0

Not much I can see. Very accommodating people.

Gary Steinke 
Rating:
5.0

Customer did not leave a comment.

TODD JOHNSON 
Rating:
5.0

Always great service at this location!

Daniel Mueller 
Rating:
5.0

Pick up was super fast, very friendly as always.

Brian Houseye 
Rating:
5.0

Super easy check in/check out with nice people!

Kimberly Corey 
Rating:
4.0

Customer did not leave a comment.

Rick Herzog 
Rating:
3.0

Customer did not leave a comment.

Zachary Rondeau 
Rating:
5.0

Customer did not leave a comment.

Tim Zunker 
Rating:
5.0

Pam was very helpful in the booking even while dealing with internet issues which caused her to work beyond her closing time. Got me set up with an auto transport out of state. Kept a good attitude throughout all the issues we had. Would highly recommend to the next person. Easy to work with.

Elaine Veldbooom 
Rating:
5.0

Customer did not leave a comment.

Dennis Evans 
Rating:
5.0

Customer did not leave a comment.

Michael Little 
Rating:
5.0

Always very frinedly

Robert Furman 
Rating:
5.0

Customer did not leave a comment.

Scott Hiles 
Rating:
5.0

Customer did not leave a comment.

Kyle Watts 
Rating:
5.0

Customer did not leave a comment.

Paul Bruno 
Rating:
5.0

Customer did not leave a comment.

Alan Calvin 
Rating:
4.0

Excellent service, no complaints at all.

Terri Green 
Rating:
5.0

Customer did not leave a comment.

Cha Kai Xiong 
Rating:
5.0

they care

Stuart Cannon 
Rating:
1.0

We were charge for things we didn’t get.

Phia Xiong 
Rating:
4.0

Customer did not leave a comment.

Arlin House 
Rating:
5.0

Customer did not leave a comment.

Sean Wallace 
Rating:
4.0

Customer did not leave a comment.

MICHAEL KELM 
Rating:
5.0

Customer did not leave a comment.

Cary Galloway 
Rating:
5.0

They we very knowledgeable and friendly.

Jesse Freis 
Rating:
5.0

I recommend all my tenants to use Bird Juction U Haul as the place to go!

mary lynne jaquish 
Rating:
5.0

Customer did not leave a comment.

Thomas Kammerzelt 
Rating:
5.0

Always very nice to work with.

Rory and Mike STUBLER 
Rating:
3.0

Clear communication. I was told I could pick the uhaul up early and drop off at the original time. Ended up being charged for two days. I would’ve liked that communicated because I wouldn’t have rushed to unpack my uhaul if I was charged for two days anyways.

Leah Childers 
Rating:
5.0

Customer did not leave a comment.

Devin Weber 
Rating:
5.0

Customer did not leave a comment.

Andrew Bilgrien 
Rating:
5.0

Excellent experience. Everything was smooth very friendly and was very helpful getting us hook up with our car Dolly. I will not go anywhere else to rent. This is my go to place.

Javier Garcia 
Rating:
5.0

Customer did not leave a comment.

jason hungerford 
Rating:
4.0

All people there are very friendly

Robert Furman 
Rating:
3.0

Customer did not leave a comment.

Cheryl Schwab 
Rating:
5.0

Customer did not leave a comment.

Wilfred Hernandez 
Rating:
5.0

Owner is very helpful!! Thank you

Diane Stuart 
Rating:
5.0

very help full= stopped the day before picking up and they wanted to make sure i had good light hook ups- io thought this was nice - so not to scramble the morning we wanted to leave if anything was wrong...

Clifford Sommer 
Rating:
5.0

Excellent customer service. Friendly people on the phone and in store. Thank you for making the move easy.

David Allen 
Rating:
5.0

Customer did not leave a comment.

JOSEPH LOGATTO 
Rating:
5.0

Staff was friendly and very fast both with check in and check out.

Joseph Duesterbeck 
Rating:
4.0

Person checking in the vehicle immediately told me I was good to go and then I get a receipt that says I'm charged 8 gallons ($33) for extra gas - it's a terrible policy to tell me to bring back a tank at 5/8 - but if the person would've said something, I would've drove down the road and put 2 gallons in for a lot less. UHAUL's gas policy is bad - do what most do - it's full when I get and I bring it back full

tim mckeough 
Rating:
5.0

I was extremely disappointed this unit did not have a ramp.

Peter Hammes 
Rating:
5.0

Customer did not leave a comment.

Thomas Kammerzelt 
Rating:
5.0

No, this location was perfect in every way. Paved, flat and clean. Hitched me up and I was good to go.

Brian Leake 
Rating:
5.0

Customer did not leave a comment.

David Hall 
Rating:
5.0

Great location, great proprietor! Repeat customer. Thanks again.

David Shelver 
Rating:
4.0

I have rented several trucks from this location and was never dissatisfied until this most recent rental. The truck interior was caked in liquid salt on the drivers side, and the passenger side was covered in a sheet of snow and ice inside the cab. The truck smelled of cigarette smoke when the heat was turned on, and the three cabin air fresheners hanging about did little to mask the smell. Further damage from smoking was evident in the multiple burns throughout the cabin interior. Though I will likely rent from this location again given their overall performance, I will be sure to not accept a truck in such a state in the future.

Devon Regan 
Rating:
1.0

Customer did not leave a comment.

Willis Hoade 
Rating:
5.0

I picked up the trailer... tongue super heavy..the office girl and I could barely lift it...then when I went to drop off.. during business hours no one there to help off truck...I did so bring a jack along...thank god

ROMAN KATZER 
Rating:
2.0

the 24/7 program is poorly designed and not well instructed on the web-site. I worked with three agents over the course of almost 2 hours to complete the process. I lost some of my help as a result and caused much stress to remaining people who assisted me that evening.

Kathryn Huener 
Rating:
5.0

I rented a car towing dolly. The owners inspected by vehicle setup and installed the dolly in short order. They explained how to load the vehicle to be towed and also sent a link to an excellent video on car towing dollies. The towing dolly worked great and was easy to use. I would recommend the Sheboygan Falls U-Haul rental center and plan to use them in the future.

TERRANCE ROTTER 
Rating:
5.0

Next time it would be wise to make sure the wheel straps weren’t frozen. Made tighting the Rachet straps hard and would get loose over time. Given that it is the winter season but it could’ve been prevented to avoid possible damage to both customer and U-Haul property.

Kenji Xiong 
Rating:
5.0

The trailer was clean and seemed well maintained, but it leaked. We drove through some heavy rain, and some of our boxes got wet. Especially at the back.

Dave Kaeppel 
Rating:
3.0

They were closed

Greg Kletzien 
Rating:
4.0

Everything was good!

Tamara Barrow 
Rating:
4.0

Customer did not leave a comment.

Rachael Raflik 
Rating:
5.0

Customer did not leave a comment.

Scott Hiles 
No reviews have been submitted for this location.

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