Everything was extremely easy. Customer service was great.VERONICA JANICE F.
Customer Reviews for Bio Recovery
(Distribuidor de U-Haul del vecindario)
Fredericton, NB E3A0E7
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5 p. m.
- Dom.: 9 a. m. - 4 p. m.
- 7/31/2021: 8:00 a. m. - 3:00 p. m.
- 8/1/2021: 9:00 a. m. - 12:00 p. m.
- 8/2/2021: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The van needed cleaning, the floors had a lot of dirt and the passenger seat was covered in crumbs. The online check-in experience was terrible. I had to re-enter information multiple times while I was onsite with the vehicle. Some of the info had already been provided the day before when I reserved the van. Check-in was really frustrating and delayed our plans. Together, the location, the condition of the vehicle, and the online mobile check-in problems means that I will look for alternatives to u-haul next time.Timothy E.
El cliente no dejó un comentario.FREDERICK WAYNE M.
Shannon is by far the best U-Haul rep i have ever dealt with and the U-Haul center at 123 carman avenue is by far the best U-Haul agent in FrederictonJeff S.
El cliente no dejó un comentario.DANIEL ADAM A C S.
Excellent service. Little disappointed I didn't get my appliance dolly. None available.STEVEN S R B.
El cliente no dejó un comentario.Christopher Edwa M.
El cliente no dejó un comentario.DARLENE LOUISE R.
El cliente no dejó un comentario.CHRISTOPHER ALLA P.
Great servicepeter F.
Great service at this locationPETER IRWIN KENT F.
Returned the truck after operational hoursANDRII S.
Prompt, friendly and very professional.BOTROS HANA M.
was good. mileage charge is high though on top of unit rentalROBERT WILLIAM B.
El cliente no dejó un comentario.Joseph A L.
El cliente no dejó un comentario.EMILY ANNE B.
El cliente no dejó un comentario.Inna R.
Shannon was amazing! Very understanding and very helpful. I would highly recommend this location to everyone. Huge thank you to ShannonðŸ˜ŠMichelle Lynn D.
Great people very curious and friendlyMARY JEAN H.
El cliente no dejó un comentario.Brian Joseph G.
The surge brake on trailer was not workingMichael Clark S.
Everything was seamless. Very good experienceThomasJeffrey S.
Shannon was very pleasant, professional and easy to understand.Mike S.
El cliente no dejó un comentario.ROGER ANDREW P.
Better explanation on mileageLISA SHAND G.
El cliente no dejó un comentario.Dmitry G.
Shannon always provides excellent service at the Carman Avenue location in Fredericton New Brunswick Canada . From management and staff of Smart Moving and Storage Fredericton NBLOUIS F.
I will never rent from Uhaul again. I feel like I was mislead with information and charged way to much. I was suppose to have the uhaul back for 230pm... and I called to let them know at the Riverside Drive location in Fredericton that I would be bringing it back a couple hours later.... I asked if it would be much of an extra charge and the lady advised me that if I dropped it off after hours...that if I was charged it wouldn't be much but I probably wouldn't be charged for the second day. Why the lady on the phone would advise me this and then charge me for 2 days is crazy. She made me think think I wouldn't be charged and if I brought the truck back a couple hours later that it wouldn't cost me. She did not inform me that the truck was actually rented by someone else for the original time I had to have it back. She did not inform me anything in that matter which I think would have been beneficial because I would have brought it back for the original time. They charged me for the extra fuel and I had brought it back to its original state. To rent that truck cost me over $300 when i thought renting from Uhaul would have saved me money. I feel you guys are misleading and I feel that maybe as an employee with uhaul that they should be more clear on the renting policies to your customers. Thanks for nothing and the over charged price of a uhaul that I should have just rented a truck from Enterprise instead and would have saved a lot money and less of a headache. No I will not refer you and no I will never rent from you againSHELLY DIANE B.
El cliente no dejó un comentario.Scott P.
El cliente no dejó un comentario.GORDON COLIN F.
Great, fast and easy. Friendly service!Brad C.
The service is excellent. And it's really nice to see someone like Shannon so friendly, and well organized and on top of things. She is very professional.RONALD G L.
I was very happy with the service. Thank youBRANDON S.
I had my father drop it off because I need to isolate and he couldn't figure out your app to return it so just dropped the keys in the box, I was charged an extra 63$ for I don't know whatCatherine M.
El cliente no dejó un comentario.JONAS PHILIP F.
The lady at the Fredericton location deserves an award, she was very helpful, throughout my move, bought all my boxes from there. She was always respectful everytime I was there. She helped me mount the tow on my moving day. I don't know how to thank her...EBENEZER O.
El cliente no dejó un comentario.BRANDON EDWARD D.
El cliente no dejó un comentario.Jennifer H.
Shannon gave us excellent customer service from beginning to end. She really went above and beyond!alain H.
The service was excellent. The cargo van I rented was very clean, full of gas, and ran very well. I was very pleased with everything. Shannon is a real sweetheart, very helpful and friendly. I highly recommend renting from this location.Anne L.
El cliente no dejó un comentario.SHELDON BRADFORD C.
Everyone I talked to/ interacted with, was amazing!TIFFANY DAWN V.
Service was good, equipment was clean and in hreat working order and price is right. Perfect for the job at hand. Thank you Conrad MeadMERLE CONRAD M.
El cliente no dejó un comentario.deborah S.
El cliente no dejó un comentario.RICHARD ARTHUR Y.
Great customer support. Quick and friendly.DAVID WILFRED R G.
The blankets and mattress cover were not included although I ordered them. No straps were available for the furniture dolly which I found Strang considering that there were so many trucks available. U-Haul did Not help my move go smoothlyDEBORAH H.
El cliente no dejó un comentario.ANDREW HERBERT H.
El cliente no dejó un comentario.Christina S.
El cliente no dejó un comentario.ALLAN BURTON R.
All goodPeter Douglas F.
El cliente no dejó un comentario.JAMES EDWARD M.
We were supposed to pick up our rental at a different location, was not told very unhappy with having to travel all over the place to find another U-Haul location to pick the truck we had rented another place at this place, totally unprofessional and unacceptable..CHRISTOPHER CRAI L.
El cliente no dejó un comentario.Evan S.
El cliente no dejó un comentario.RICHARD ARTHUR Y.
El cliente no dejó un comentario.AudieLeland P.
El cliente no dejó un comentario.Mark R.
El cliente no dejó un comentario.Charles N.
El cliente no dejó un comentario.Connor James Jod B.
El cliente no dejó un comentario.Kimberley Joy L.
El cliente no dejó un comentario.ANUJ S.
I would like to purchase one of your used closed in trailers please Thanks GarretGARRET EUGENE G.
El cliente no dejó un comentario.David F.
Wiper blades need to be replacedSTEPHEN JOHN R.
El cliente no dejó un comentario.Neil D.
El cliente no dejó un comentario.AMGAD NAGEH LEWI Z.
El cliente no dejó un comentario.JOSHUA KYLE M.
El cliente no dejó un comentario.Jamie W.
Very good customer serviceAHMAD T.
El cliente no dejó un comentario.Roderick Lawrenc S.
El cliente no dejó un comentario.katrena P.
El cliente no dejó un comentario.Oleksandr L.
El cliente no dejó un comentario.REJEAN C.
El cliente no dejó un comentario.SHAWN RAYMOND E.
El cliente no dejó un comentario.Samson O.
El cliente no dejó un comentario.DEVON DARCY ALEX H.
Our only thing to mention is that when we called to book the trailer, we ordered 2 bundle of blankets but upon arrival 2 days later were told they had none because they were given to other people the day before. If bundles are ordered, they should be held. Other than that, things were great.Matthew Jordan C.
We were not told that there was a deposit. Once we arrived the price was almost double what I was given on my reservation confirmation. I had the reservation confirmed for 4pm. The uhaul agent at the location said they close early if it's slow and asked if we could come at 3. Kind of unprofessional but it all worked out in the end.ROBERT KEEGAN C.
El cliente no dejó un comentario.Scott B.
El cliente no dejó un comentario.Ken S.
Need a cargo van or moving truck? Then rent one from this location! We had a great experience with the entire rental process.Dave H.
Customer service went above and beyond to meet my needs on very short notice.Very impressed with the service from this franchiseShawn M.
Employee was helpful in mentioning beforehand, that we could return the truck after the 14 day quarantine(Covid), at no extra daily charge. Was able to empty the truck myself over a longer period.donald G.
El cliente no dejó un comentario.Jean Paul M.
El cliente no dejó un comentario.Wallace M.
El cliente no dejó un comentario.Stephanie S.
Excellent spot. Night and day difference to the location at Innes Rd in Ottawa. Amazing staff, friendly people.matthew D.
Fill the windshield washer fluid. I could not reach under the hood to do this.Marlyn C.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Ian N.
El cliente no dejó un comentario.Angela B.
El cliente no dejó un comentario.Doug S.
Customer service representative at Carmen Abe location was very knowledgeable, helpful and friendly.Megan Y.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Peter Fraser D.
The drop off location charged me for a cleaning fee, even though I had cleaned the vehicle before returning (cleaner than when I picked it up). I understand times are different due to covid, however the worker just took the keys from me without going over the vehicle with me. They just told me they would send my final invoice to me via email, which resulted in me not being able to dispute the cleaning charge (it would just be their word against mine). All and all, I feel I was overcharged roughly $90.00 by uhaul (going over the mileage, fuel and cleaning). I calculated (with Google maps) before renting the uhaul, and figured I would have been roughly $40.00 over for the mileage (rounding up), but was charged double that. The drop off location also charged my credit card twice for the day of the drop off, still waiting to be reimbursed for that. It's very unlikely I will order through them again if this is how they do business.Lincoln C.
El cliente no dejó un comentario.Maksym K.
Very obliging I have been there and I will definitely go backVictor A.
Very friendly staff.Phil G.
Nothing to improve. The person that greeted me was very polite, friendly and knowledgeable. KudoREJEAN C.
Servicios adicionales en esta ubicación
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