El cliente no dejó un comentario.trevis J.
Customer Reviews for Bins & Bays Self Storage LLC
(Distribuidor de U-Haul del vecindario)
Franklin, NJ 07416
(off Route 15)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 4:30 p. m.
- Sab.: 9:30 a. m. - 2:30 p. m.
- Dom.: 10 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Super great customer service!John I.
I had no cell service in the area and had a terrible time trying to log in to the app an work through the process of pick up. I had to get a phone from a different carrier in order to complete and that was also very slow. ( Verizon- no service, AT&T bad service). Although that is not the fault of the owner, I would not recommend for this reason. This is a time sensitive need -renting a truck and I wasted over an hour with the process of pickup.Marcia S.
El cliente no dejó un comentario.Bhavesh P.
El cliente no dejó un comentario.Micheal G.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.Peter G.
El cliente no dejó un comentario.Evelyn H.
El cliente no dejó un comentario.robbin B.
My experience was great with this location! Well maintained, easy access, and completely contact free. ¡Gracias!Ryan C.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Stephen P.
Both times we rented in NJ we were redirected to a location far from home. This trailer got a flat tire 30 min into the trip and turned a 13 hour trip into a 30 hour tripJacques B.
Customer service at the location was excellent, from arranging pick-up at a time prior to facility opening to drop off process. Excellent service overall!John M.
El cliente no dejó un comentario.james K.
El cliente no dejó un comentario.Roopesh G.
Very friendly! Will definitely recommendsonia A.
In these hard times due to coronavirus I'm glad Uhaul was there to help me out . Excellent location and staffs will recommend always !!!!CHRISTIAN P.
Very good service even during these difficult timesJustin G.
El cliente no dejó un comentario.Ronald K.
Excellent experience. Rented an open utility trailer to move a lawn tractor and cart. The owner was very helpful and knowledgable. He hooked up trailer for me and made sure everything was working. Price was very reasonable and trailer was ready when I needed it. Highly recommenced.Bob K.
El cliente no dejó un comentario.Brian K.
El cliente no dejó un comentario.Tom F.
Rob was greattroy J.
El cliente no dejó un comentario.Rick I.
Everything was seamless. Great job!Dominick L.
Sue and Rob are amazing at Bins and Bays and Super Self Storage Center.They are the most friendly and helpful business people I have come to meet in a long time.They explained everything in detail which made me very comfortable and confident I would be successful with my moving experience. U-Haul must be extremely happy to be working with this great company. Peace and Love to all!!!rob F.
El cliente no dejó un comentario.ALLEN L.
El cliente no dejó un comentario.Gary D.
El cliente no dejó un comentario.Daniel P.
Based on my experience there is no room for improvement.. it was quick in & out no hassle or hold up.. the lady who was working there was very nice and answered all the questions without any attitude at all.. very happy with the level of service provided.. I will use Uhaul again in the future.Michael F.
El cliente no dejó un comentario.Mark L.
They were great and super friendly.Joseph H.
you made a last minute change to both the pickup location and the equipment. still not convinced i was charged the correct amount. the location was much further away than what you confirmed with my original order.Jim B.
El cliente no dejó un comentario.Henry L.
El cliente no dejó un comentario.Ralph D.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Gary K.
Very helpful and friendlykevin B.
Had no problems! Everyone was very helpful and friendly.John W.
None. Very courteous service.Stephen M.
Please update the hours of operation on the U-haul website for this location to assist in accurate scheduling of pick up/drop off for rentals.Vincent S.
Everything was good! Would recommend and already have. GraciasGary C.
Susan was very helpful. I wont hesitate to rent again.Raymond E.
Excellent customer service and truck perfectteresa R.
El cliente no dejó un comentario.Loren P.
Location and business owner are great. UHaul NJ Traffic in Saddle Brook, not so much.Chris R.
I used the uhaul app for the first time. Although the app worked fine is was a bit cumbersome. I told the gentleman at the counter it's probably just easier to have dealt with him human to human that to navigate through this app.Charles M.
El cliente no dejó un comentario.Brian G.
El cliente no dejó un comentario.ALLEN L.
El cliente no dejó un comentario.Russell P.
The employees went out of their way to be helpful.ALLEN L.
The electronic system used by the desk clerk did not show our drop off location that was confirmed in our e-mail. Clerk could not find it and marked as "unsure" lowering our confidence in being able to drop off at the right location on close. We did not receive our preferred location for pickup, and the messaging was not clear that the "location" of our pickup had changed so we went to our reserved location first, before being redirected elsewhere.Michael C.
Great Customer Service and experience. Rob was very helpful and professional.DAVE M.
Reserved and no cargo trailer was available at the location or time.Roberto R.
El cliente no dejó un comentario.rafael P.
El cliente no dejó un comentario.Rafael H.
El cliente no dejó un comentario.ADAM V.
I don't think there is anything you could do better everyone is polite , helpful and nice. GraciasLaura D.
El cliente no dejó un comentario.Sheila B.
El cliente no dejó un comentario.dave K.
Nothing. Whole experience was excellentCharles M.
El cliente no dejó un comentario.robert S.
El cliente no dejó un comentario.Andrew B.
El cliente no dejó un comentario.judith P.
El cliente no dejó un comentario.andre P.
All I can say, is that when ever I need to do any moving of anything, my first thought is Uhaul. You Guys are the best in the industry, hands down. One thing to add is that the mobile check in/out is the best creative idea. Thanks for everything.Pedro A.
El cliente no dejó un comentario.Wally M.
El cliente no dejó un comentario.Patricia P.
Great jobKenneth C.
Excellent service. Helped me hook up the trailer, which made me feel very comfortable.BRIAN P.
El cliente no dejó un comentario.Brian M.
If a customer is picking up/dropping off after hours and using their mobile phone, allow them to access the info without having to download the U-Haul appRuss P.
Very helpful staffJohn R.
El cliente no dejó un comentario.michael I.
El cliente no dejó un comentario.James C.
Excellent staffJohn R.
I feel there isn't any way possible to improve the service I received . Sue and her Boss. Went so far out of there way to accommodate me I still am amazed. I had the wrong size ball on my hitch and they changed it for me Great peopleLawerence F.
Not a thing, THANK YOU!nic S.
El cliente no dejó un comentario.joseph T.
El cliente no dejó un comentario.Tom S.
El cliente no dejó un comentario.richard B.
El cliente no dejó un comentario.Arnold K.
El cliente no dejó un comentario.George W.
El cliente no dejó un comentario.GEORGE M.
El cliente no dejó un comentario.Robert H.
Everything went as smoothly as possible. Thanks.william L.
Could use a little more space outside to pull the truck, but I don't think they get many 26' trucks. Good people to work with.Scott S.
El cliente no dejó un comentario.Stephen K.
El cliente no dejó un comentario.Tena B.
El cliente no dejó un comentario.Angela K.
El cliente no dejó un comentario.ROBERT C.
Very Helpful with the whole process of renting a trailer.Pamela C.
El cliente no dejó un comentario.George B.
Worker didn't not tell me I would be billed for a second day. I only relieazed this when I got my confirmation via email. I should not have to pay for an extra day when I got the van back at the time the facility opened.Alyssa I.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Karen K.
El cliente no dejó un comentario.Raul R.