I think the guy at Bill's Standard did an above average job. I tried numerous times to check out the truck on my phone without success and he was happy to complete the process without extra expenses incurred. And then when I returned the truck the next day, he assisted me even though his store was closed and normally would have required the online check-in or charged the extra $20 for him to check it in the next day.
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Testimonios de clientes recientes de Bills Standard
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All very good staff very helpful
Mostly definitely, the owner met me outside as I was backing the uhaul up. He asked how was my trip, any issues and thanked me for backing the Uhaul up in the appropriate spot.
The staff was really friendly and willing to help in anyway.
Personal came out to greet me and asked if I was able to back trailer up and I said I was. He showed me where to put trailer and then asked how I wanted to receive my statement and then said we were done. Fast and easy drop off!
all good
Bill was a great help will go there again
Very much enjoyed the contactless drop off that was allowed through the uhaul app. I would suggest better signage to say it is a uhaul location. If the other trucks were not there I would have missed it.
Nothing as far as I know, it's small and clean, the way I like it.
Awesome service both pickup and drop off places
Sometimes we need drivers, or any availability of some drivers to perform moves, I recommend to have drivers in every stations
The person who helped should keep his political views to himself and follow the rules regarding wearing a mask.
Nothing the person was friendly checked everything when I returned truck helpful! Would recommend the location !!!
Since the hour is recorded on the equipment contract in each check-out / check-in occurrence, it would be a positive customer- relations step to pro-rate the last day of the rental rate. I was charged for four rental periods, when I used the equipment no more than 3-1/4 rental periods (days). But no acknowledgement was made of that --- even with the transactions occurring entirely during normal business hours.
The owner was very accomodating.
Moving vehicle was clean and more than efficient//lots of room for moving. Super friendly and helpful staff. Definitely recommend this Uhaul location...Thanks for everything!!!
Very personable individual helped me. Did a great job to get things taken care of so I could be on my way. He asked how the trailer had performed, and ensured all my questions were answered.
Talk to friendly, respect, gave good service
One tire had very low tread in the middle. Maybe have monthly inspections?
It's all great
N/a
It was a cold winter morning and the man working made sure the truck was warm when I arrived....Nice!!!!
Make sure the mileage is entered correctly. Maybe I'm partially at fault for not double checking, but I was charged nearly 500 miles over my limit. A 250 mile trip is a lot different than a 750 mile trip.
The trailer trailed excellently and the service was equally good.
The pick up when it finally happened was fine. It was the run-around before the pick up that was exceedingly frustrating. My reservation (equipment and location) was changed 3 times. We ended up having to travel backwards 40 miles to pick up a truck that was too big for our needs. Moving my elderly dad was difficult enough without these Uhaul reservation issues. I cannot say this was a good experience, sorry.
No one I know has ever been able to pick up a vehicle in a location close to them. Also, your check in to return a vehicle doesn't work. Hire someone to get the program working..
Great service
The trailer that I had had a faulty ground somewhere, so the lights at night kinda flickered. Contact Bill's Standard in Willmar MN for more information.
Great location. Crappy truck. Broken windshield and no box light in back.
Location was great, it was extremely convenient to schedule and pick up on a Sunday.
Worked out great. The gentleman even helped us hook it up which made me feel more safe about towing the trailer. Very easy process. Would rent from here again.
Very helpful
Have a truck where I reserved it instead of taking another 2 hours of my life driving to another location.
The specific trailer I wanted (4x8' enclosed) was not available in Llitchfield, MN, which is 30 miles closer to me. I only looked online - I did not call them to see if it could be obtained, but I will next time.
This Willmar mn location was excellent Bill was so very helpful I would highly recommend his location To anyone who needs u haul service
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