Customer Reviews for Bills Bait And Tackle
(U-Haul Neighborhood Dealer)

130 reviews

9806 E Hwy 92   Tampa, FL 33610

(813) 466-3321

Office Hours

  • Mon-Wed: 6 am–2 pm
  • Thur-Sat: 6 am–4 pm
  • Sun: 6 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(813) 466-3321

9806 E Hwy 92
Tampa, FL 33610

Services at this Location:

Office Hours

  • Mon-Wed: 6 am–2 pm
  • Thur-Sat: 6 am–4 pm
  • Sun: 6 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Ashlyn Koonce 
Rating:
5.0

Customer did not leave a comment.

Mikeaira Rivers 
Rating:
5.0

Ms Jackie was excellent!

Lisa Hicks 
Rating:
4.0

The interior of the trailer was clean, but the exterior had a lot of decals peeling look like it could use some new decals, and a good cleanup on the outside but the location was nice no problems walked out inspected and we were gone and no problems

Justin Locke 
Rating:
5.0

The uhaul dealer is very close to home, the lady was very knowledgeable and friendly, it was a good experience and I was able to achieve my goal, in my opinion just keep the good work.

VALENTIN REYES 
Rating:
4.0

Customer did not leave a comment.

Andres Alvarado 
Rating:
5.0

A continuation of out standing service and customer care.

Alvin Bullard 
Rating:
5.0

Customer did not leave a comment.

Donald Betch 
Rating:
5.0

Customer did not leave a comment.

Armando Ugarte 
Rating:
5.0

Customer did not leave a comment.

Luis Rosado 
Rating:
5.0

Customer did not leave a comment.

Belinda Banschbach 
Rating:
5.0

Customer did not leave a comment.

Nghi Le 
Rating:
2.0

Customer did not leave a comment.

Kevin Rhatigan 
Rating:
5.0

Customer did not leave a comment.

Vincent White 
Rating:
5.0

Customer did not leave a comment.

Zachary Doster 
Rating:
5.0

Customer did not leave a comment.

Jorge Manes 
Rating:
5.0

Customer did not leave a comment.

Darron Jones 
Rating:
5.0

Dropped off after hours. Easy. Thank you.

John Pernice 
Rating:
5.0

could not do anything to improve very easy return very helpful personnel

THOMAS DIGNARD 
Rating:
5.0

Customer did not leave a comment.

Carl Ortiz 
Rating:
5.0

Customer did not leave a comment.

Tamara Nelson 
Rating:
5.0

Customer did not leave a comment.

Akeem Williams 
Rating:
5.0

Customer did not leave a comment.

Juan Gonzalez 
Rating:
1.0

Customer did not leave a comment.

Kenneth Craig 
Rating:
5.0

Back of truck had somebdebrisbon the floor.

Juan tarma 
Rating:
4.0

The tires on the trailer were COMPLETELY out of balance!! When pulling the trailer with no load, it would bounce so BAD that the tires would come off the ground! When the out of balance would get offset, the trailer would rock from side to side violently!

Mitchell McNeal 
Rating:
5.0

Great customer service

Aaron Balliett 
Rating:
5.0

Para mi está bien así y la trabajadora muy amable

pedro romeu 
Rating:
5.0

Customer did not leave a comment.

Kia Purvis 
Rating:
5.0

Customer did not leave a comment.

LENNARD GILBERT 
Rating:
5.0

Great friendly service

MIGUEL BALASQUIDE 
Rating:
5.0

Customer did not leave a comment.

Donald Heckman 
Rating:
1.0

They need to send a receipts So we know what are we paying for.

Luis Salgado 
Rating:
5.0

Zero room for improvement friendly, efficient, and easy going staff.

Jacob lancaster 
Rating:
5.0

The lady that greeted us was warm and friendly! She made us feel welcome and at ease. She also was very informative and explained everything we needed to know to make our rental go smoothly.

Ronald Holloway 
Rating:
5.0

The location was great the lady there was very helpful. U-Haul was a terrible company to use though. They made the moving process way harder than it had to be. I will never be using U-Haul again, nor do I recommend U-Haul to anyone looking for a rental truck.

Edward Delloiacono 
Rating:
5.0

Customer did not leave a comment.

Gustavo Perez 
Rating:
5.0

Customer did not leave a comment.

Najm Zaman 
Rating:
5.0

Customer did not leave a comment.

Macdonald Nyeh 
Rating:
5.0

Customer did not leave a comment.

Joseph Allison 
Rating:
5.0

The left tail light needs to be replaced.

Carlos Martinez 
Rating:
5.0

Customer service was great young lady Pleasant and nice would go there to rent again

Lisa Diane 
Rating:
5.0

Keep up the good work thank you no

todd spears 
Rating:
4.0

Customer did not leave a comment.

sebrina walker 
Rating:
5.0

They were very professional and helping me.

Edward Mays II 
Rating:
5.0

Extremely friendly, helpful and courteous. Thank you so much.

Brenda Rappaport 
Rating:
4.0

Customer did not leave a comment.

Dan Williams 
Rating:
5.0

Jackie, who was running the store at the time, and her colleague Nancy were spectacular and a great help with our rental. They made the process so easy and helped us out at every turn!

Joel Duffy 
Rating:
2.0

Comment: when I opened gate of the truck, he truck was full of littles german roaches.

Susan Acebo 
Rating:
4.0

This was a small facility, but convenient for us. I believe that this truck had just been turned back in, so it was not cleaned. However, it was not much effort to sweep it out. We returned it after hours and had no issues with this. Overall, painless and efficient process.

Thurman Craig 
Rating:
3.0

They at least had what I needed and were helpful.

Stephanie Walker 
Rating:
5.0

Customer did not leave a comment.

Ryan Ritter 
Rating:
5.0

Customer did not leave a comment.

Christopher Sanabria 
Rating:
5.0

Customer did not leave a comment.

Melissa Mortensen 
Rating:
4.0

Customer did not leave a comment.

Matthew McCue 
Rating:
5.0

Customer did not leave a comment.

luis Sosa 
Rating:
5.0

Thank u Jackie and Rick so so much

Peggy Skinner 
Rating:
5.0

Continue to be friendly and thorough as she was

June Jones 
Rating:
3.0

Friendly & Efficient service.

CHARLES HARRISON 
Rating:
4.0

Customer did not leave a comment.

Afewrek Bowen 
Rating:
5.0

Customer did not leave a comment.

Paul Goldman 
Rating:
5.0

Customer did not leave a comment.

AUGUSTE ANTOINE 
Rating:
1.0

Horrible place it was dirty and not friendly at all . The truck was scary to drive and did not feel safe at all. Reported problem and no assistance was provided. Never again

Michelle Narvaez 
Rating:
5.0

Customer did not leave a comment.

SATERRIA GEORGE 
Rating:
5.0

Nothing

Jonny Dorsey 
Rating:
5.0

Everything you would get at the brick n mortar stores, just not all the bs. Excellent private dealer, same great price. Thank you, will be back, and recommend.

michael moseley 
Rating:
1.0

The truck was not in good condition, they overcharged me and under delivered. I will say that the regional manager John was amazing at correcting the issue and because of that I will continue to use uhaul just not the location at bills bait and tackle. Give John a raise, his customer service skills are impeccable

Julissa Gutierrez 
Rating:
1.0

Customer did not leave a comment.

Demarcus Walker 
Rating:
5.0

Everything excellent!

Carlos Caicedo 
Rating:
5.0

The process was very fast and I was able to get a upgrade.

JeanMartin Obas 
Rating:
5.0

Loved the personal attention. Had a question during the rental, called them and they picked up quickly. She didn’t have an answer for me, told me she would call back with an answer, and she did. Not used to that from rental places. I will use them again.

Julio Yambo 
Rating:
5.0

Jackie took care of me as stressed out as I was with the confusion Jackie went above & beyond to make sure I got my transporter

Rose Caballero 
Rating:
5.0

Kind and friendly. Well informed. Went above and beyond to help me and make sure I could return my truck with her instead of telling me to elsewhere. Overall a very pleasant experience.

Serenna Persaud 
Rating:
3.0

Quick and easy although I ordered a dolly and they did not have one when I arrived…..that was a little disappointing seeing I paid for it because I needed it for moving.

Michelle Armstrong 
Rating:
5.0

Customer did not leave a comment.

LIKICHA SMITH 
Rating:
3.0

This was not my chosen pick up location. It was 6 miles further away. Notable when I dropped off UHaul charged me for 6 additional miles. Really? You moved my location and then charged me! Disappointed.

patrick eberhart 
Rating:
1.0

Customer did not leave a comment.

Glenroy Nibbs 
Rating:
4.0

Customer did not leave a comment.

Michael Daly 
Rating:
5.0

Customer did not leave a comment.

whistler rene 
Rating:
5.0

Customer did not leave a comment.

Jimmy Suarez 
Rating:
5.0

Customer did not leave a comment.

Felix Ortiz Rosado 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MARTINEZ 
Rating:
4.0

Customer did not leave a comment.

Kevin Hocking 
Rating:
3.0

A cleaner rental and try to close the store at the appropriate time unless there's an emergency.

Curtis Clark 
Rating:
4.0

Customer did not leave a comment.

KENNETH TAYLOR 
Rating:
4.0

Customer did not leave a comment.

Denver Blackburn 
Rating:
4.0

Customer did not leave a comment.

Frank Trovato 
Rating:
5.0

Customer did not leave a comment.

JONATHON HOLBROOK 
Rating:
5.0

Customer did not leave a comment.

PRISCILLA PATE 
Rating:
3.0

Employee did not properly attach trailer so it came off while driving, not a pleasant experience.

Corisa Kons 
Rating:
3.0

Stunk in the building since it was a bait house. Received a call day prior to getting uhaul that the pick up location did not have any trucks available, so I had to drive 30 mins out of my way to get the equipment. Lady at the location could not hook up the car transport, I had to do it.

Dawn Meador 
Rating:
5.0

The lights did not all work so was only able to drive in the day time and took 2 days longer to get up north.

Danny Smith 
Rating:
3.0

Not a big place and limited equipment.

ARTHUR PRACK 
Rating:
5.0

Customer did not leave a comment.

Timothy Yeatman 
Rating:
5.0

Customer did not leave a comment.

Alecia Pless 
Rating:
4.0

Customer did not leave a comment.

Donald Fahie 
Rating:
5.0

Customer did not leave a comment.

Jesse Abraham 
Rating:
4.0

Customer did not leave a comment.

Mario Millan 
Rating:
4.0

Customer did not leave a comment.

Mario Millan 
Rating:
5.0

Great Customer service. Clean and ready to go equipment. Love the prompt and professional service. Will definitely use this location again.

Cordero Matthew 
No reviews have been submitted for this location.

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