Comentarios de los clientes para Big Jim Self Storage of North Port

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Big Jim Self Storage of North Port

Clasificación general:

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Adam S.
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Great experience! Quick, easy, friendly, would rent here again!

Alex S.
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I was overcharged for one and have hour more for van than I used. Very frustrating experience!

Lawrence S.
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El cliente no dejó un comentario.

Charles R.
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Truck was clean, store was clean and great customer service.

James M.
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El cliente no dejó un comentario.

shannon P.
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Drop off location was fine needs more parking for after hours drop off.

Charles R.
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Nothing great customer service and truck was clean. Office was very clean and everything was done in a timely manner! Will rent again there. Thank you!

Laurie H.
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These people are wonderful

Robert O.
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You should notify customers that check in online need to have the u-haul app on there mobile device to check out the truck. You should not send the link in the customers email since it does not work

Kevin L.
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John Lima was very helpful, as always. Equipment was available when needed and worked 100%.

Dale F.
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El cliente no dejó un comentario.

Rienaldo P.
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Excellent Customer Service

Bernard B.
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El cliente no dejó un comentario.

JESUS L.
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Great customer services and the personal was there supwr super nice and helpful . People and business like this that we need

RYAN C.
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Employees need to learn what a quarter of a tank means and looks like...

MIROSLAV F.
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El cliente no dejó un comentario.

Julie R.
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The truck cab had a lot of animal hair of some sort On the floor board & on the seats. I'm allergic to animals. The trucks should be thoroughly cleaned before the next person rents it.

Mark B.
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El cliente no dejó un comentario.

scott R.
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Was too busy to check n trailer so left where told and then “hoped” they would check in properly.

Michael P.
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Nothing

Stanley R.
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Everyone concerned was very helpful.

Carmen D.
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They charged me way to much for refueling the truck and charged me over 100.00 for someone to get fuel when there was a gas station across the street! What a rip-off!

Michael L.
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El cliente no dejó un comentario.

Joseph S.
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El cliente no dejó un comentario.

Aleksandr S.
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Excellent service!

Richard W.
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El cliente no dejó un comentario.

Kimberly L.
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The Uhaul app was not user friendly. I was supposed to sign into the app, go to the dashboard and select Pick up my truck. There was no option stating that. I spent over an hour trying to figure out the app. Ended up calling the emergency phone number and even the guy that answered the phone didn't know what to do. He had to enter all my info remotely so I could get the code to get the truck key. Very frustrating.

james A.
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El cliente no dejó un comentario.

Wendy D.
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Richard is excellent always helpful

Raymond B.
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Could there be a nicer, friendlier guy than Richard? Again, he was professional, helpful, and so easy to deal with. Wonderful experience. Thank you so much.

Jerry W.
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El cliente no dejó un comentario.

Richard S.
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El cliente no dejó un comentario.

Justin H.
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El cliente no dejó un comentario.

Micheal R.
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The truck I had needs brakes checked and hardly had any get up and go. Very slow

Gordon G.
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Closed when dropped off, but clean, and easy to get done, paper was complete quickly Monday morning.

Donald M.
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El cliente no dejó un comentario.

margo M.
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El cliente no dejó un comentario.

Roger T.
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El cliente no dejó un comentario.

Joseph S.
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El cliente no dejó un comentario.

Heather H.
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quick friendly and high quality. very pleased

SUZANNE H.
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Excellent Customer Care

Dennis M.
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El cliente no dejó un comentario.

John Y.
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El cliente no dejó un comentario.

ricky H.
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The wheels on the trailer were rusty and didn't appear to be in good condition. Overall the trailer was not in great condition but it do do the job. Those comments are not about the rental pickup location just U-Haul in general

Devan H.
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Need a truck parking / return sign.

TONY M.
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El cliente no dejó un comentario.

Edward B.
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El cliente no dejó un comentario.

Jared C.
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Less hiding of fees if the rental is $49 then the final bill is $75 WTF

Patricia H.
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Josh was a great help. We need a trailer to move an appliance. The pickup was easy and quick. The drop off was the same.

kevin L.
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These guys always know what they are doing. Very organized facility. John Lima is always very knowledgeable and helpful.

James T.
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El cliente no dejó un comentario.

SCOTT T.
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El cliente no dejó un comentario.

ROLAND B.
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Easy efficient check-in.

Rachel C.
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El cliente no dejó un comentario.

MILAN F.
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El cliente no dejó un comentario.

Paul D.
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El cliente no dejó un comentario.

regina S.
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El cliente no dejó un comentario.

amy G.
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Next time let the people know it is 24 hours for truck rental

Jeffrey B.
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A/C needed charge, counter help was excellent,

Oleksandr K.
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El cliente no dejó un comentario.

Shannon M.
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The cost of gas was high

Douglas V.
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Excellent service, very efficient. John was very helpful in hooking up and knew his product well.

Shannon B.
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El cliente no dejó un comentario.

Josh P.
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El cliente no dejó un comentario.

michael S.
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El cliente no dejó un comentario.

Norman B.
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Management put my rental out of commission said it never should have been on the road

Dennis D.
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Very courteous helpful people, uhaul always comes thru as the best

Michael D.
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El cliente no dejó un comentario.

Home M.
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El cliente no dejó un comentario.

Steve S.
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super friendly customer service. Have rented trailer dollys several times. Great people!

Cameron W.
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thank you

Suzanne T.
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This was a simple process. We rented a trailer for a few hours. The people were friendly and helpful.

DON C.
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El cliente no dejó un comentario.

Laura S.
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El cliente no dejó un comentario.

GARY L.
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Everything was good staff were very professional equipment was clean and worked fine I don't think there's anything that needs to be done different

fiona W.
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El cliente no dejó un comentario.

FRANKLIN M.
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El cliente no dejó un comentario.

ivan G.
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Everything was a great experience

terry S.
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Very professional!

brittni Y.
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They gave me a trailer that was BROKEN! They closed the next few days which was a friday and sat so I could not go get a different one. I had to tie rope to the ripped strap that could not go over the tire so that it was secure and then on the drive from FL to WI the OTHER strap kept coming OFF! If I didn't rig the ripped strap then my VERY EXPENSIVE car would have rolled off!! or dragged by a chain!! This is the second time I have had horrible experiences with Uhaul! Aren't they required to check the equipment??? This seems completely WRONG!

sharon T.
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El cliente no dejó un comentario.

Richard S.
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El cliente no dejó un comentario.

Scott M.
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Very fast

Frank B.
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Big Jim is the best.

Richard P.
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Nothing, just keep the same employees.

william B.
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Nothing

James M.
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I had a “rush” situation and Richard helped me out of a bind. Thank you Richard.

SCOTT T.
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El cliente no dejó un comentario.

Charles H.
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Nicest Truck I've ever Rented from Uhaul! :)

Roxanne C.
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Have the truck and equipment ready for pick up before the customer gets there.

Peter R.
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There was a wheeler and moving blankets secured in the back of the truck that had orange seals. I did not need them, and could not move them due to the seals. I found them frustratingly in the way. Other than that, all was excellent.

Jesse R.
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El cliente no dejó un comentario.

Peter R.
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Mobile App for returning could be more user friendly for first time user.

Beth O.
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El cliente no dejó un comentario.

Charles K.
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El cliente no dejó un comentario.

Guy J.
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El cliente no dejó un comentario.

John S.
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It took that staff awhile to get my order in. I don't have a smart phone and they had to revert to paper. So keep the option for customers to do paper based. However, the staff was quick, knowledgeable and courteous. I will definitely use this location again I the future for my needs.

Brenton W.
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El cliente no dejó un comentario.

William E.
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No recommendation to improve, but keep up the good work. I have been utilizing UHaul services for many years. I have used UHaul in CA, OH, PA, NC, VA and FL. This visit was definitely in my top two of all time best experiences with the UHaul brand. The service provided by the Big Jim Self Storage of North Port, FL was great. The shop opened right at 9:00 AM. They greeted me immediately and got me on my way. When I returned, the checked me back in and sent me on my way....no drama and absolutely no wasted time!!!!

Darcy T.
Clasificación:

Return After hours.

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