El cliente no dejó un comentario.Adam B.
Customer Reviews for Big Bee
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Didar A.
System had many problems with reservation and fees, payment, and my account still doesn't show I rented a truck! Spent almost 45mins to pickup the truck with no line up.abdul R.
El cliente no dejó un comentario.Perry A.
The estimate for fuel was overestimate (It was given as half full, but clearly less than half). I'm not sure who makes that call.Roland W.
El cliente no dejó un comentario.Ken V.
El cliente no dejó un comentario.Brittany H.
Ensure the employees are properly trained on procedure. I got charged 270$ more than I should have !!! Ridiculous .Cameron G.
El cliente no dejó un comentario.Melissa C.
El cliente no dejó un comentario.John D.
The girl at this location was able to change my email to tge correct one.NADIR M.
El cliente no dejó un comentario.IVICA N.
THE RENTAL FROM THIS SIGHT WAS VERY CONFUSED right from the start. The store operators seem to have little or no training, I have no idea way we were sent to the Big Bee to pick up the 26' truck it really doesn't fit their lot, considering I had talked to Welland Ave. store originally. The start Milage on the contract was 30,000 more than on the trucks odometer and the fuel was marked 7/8 but was near the 1/2. The operators at the store could not help. I contacted the Welland avenue store they tried to help and I think got the fuel fixed but could not help with the milage difference. I took pics but was unable to send them on your app. Have pics all the way along. Though it was told to me many, many times the truck had to come back to Ontario from Nova Scotia. Which from the start I needed a way home for me and my wife after moving our son and all I had to do if I ran over the days was pay $40.00 per day and any additional mileage. We had some unseen structural repairs to their new house that took extra time. Before I called on the last day I received a call that the truck need to be back at the Welland store today. I tried to explain nobody had told me to call 2 days before if I was going to be late and that I was near Yarmouth Nova Scotia 2,200kms. away and we were booked with New Brunswick Covid Pass for the Tuesday entry I was told it had to be back the next day for a rental. I afterward talked to the Welland ave store and they understood the issue and we worked out being back for the 28th they said in time for the next rental. We drove about 1,100km each day. From this I think more info about everything would have helped and a bit less about the return of the truck to Ontario. In the end the move started out with 2 hrs. lost at big bee and a lot of confusion and frustration. Truck worked well in the end it's done. The issue with the truck possibly not being returned to Welland Ave . store is very confusing to me.gary S.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Val Andrew F.
El cliente no dejó un comentario.Courtney P.
El cliente no dejó un comentario.Dragomira V.
Dropped off the truck in the morning. Wasn't checked in until at the very end of the day.ROBERTWILLIAMALF B.
El cliente no dejó un comentario.abdul majed S.
Had to go out of my way to a different town to pick up my truck which was ond and dirty. Meanwhile half a km away there was a big uhaul dealer with many newer trucks parked in the yard uhaul promised me extra mileage . When I got my final bill they ended up charging me an extra 83 dollars for no obvious explanTionCLIVED C.
El cliente no dejó un comentario.Leanne F.