Comentarios del cliente para Bestway Mini-Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Bestway Mini-Storage

Grado total:

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Susan H. en

Grado:

Label the drop off key box better. It was just a slot on the door.

Ferron W. en

Grado:

El cliente no dejó un comentario.

George S. en

Grado:

El cliente no dejó un comentario.

Larry G. en

Grado:

The owner of the storage is awesome. She went above and beyond to try to make our move easier. I highly recommend going here. DO NOT go through uhaul to rent storage here; go to the location.

larry f. en

Grado:

Very accommodating.

Lora P. en

Grado:

We did not use this storage- found one closer to family

Lora P. en

Grado:

We did not use this storage- found one closer to family

Mark J. en

Grado:

Everything went perfectly. No issues.

Audrey S. en

Grado:

So....... The dealers were great and wonderful and extremely patient. Especially when it comes to your website. It's funny that you might leave that off your servy. I bet people give a lot of unwarranted negative reviews to the dealers bc of that garbage website. Time was of the essence today since I was borrowing my 9 month pregnant sisters husband to help move our mom. For obvious reasons I did not want to keep h im m any longer then I had too. So for that reason I prepaid for uhaul to save what I was assuming was only going to be about an extra 10 minutes. When I got to the dealer to pick it up your website charged me 1 extra penny. This 1 extra penny cost me almost an hour and half today. Your customer service could not even figure it out. And that's when we had to cancel the order re-enter the order only to have the website go completely bonkers again. Starting the process for 100th time of cashing out. I know it was not user error. This was totally on corporate end. So your website is getting 1 star. And probably sub reddit rant. Fix your website. It is not fair for the dealers to take this because you SUCK!!

larry f. en

Grado:

Return was handled efficiently. Personnel was friendly and accommodating.

Jillian S. en

Grado:

Manager Maureen was fantastic. Very helpful and pleasant. Space was clean and easily accessible.

Mary W. en

Grado:

El cliente no dejó un comentario.

Emily A. en

Grado:

Maureen was very nice and very helpful. I'm very glad I chose to do business here.

Arriana R. en

Grado:

Very friendly staff.

Emily A. en

Grado:

Maureen was super nice and very helpful. Uhaul did not send her my reservation info for my storage unit, even though I paid $7 for them to hold it. So Maureen got me set up with a whole new unit to make sure I was taken care of. I'll never use uhaul again, but I will use Bestway again.

Richard P. en

Grado:

Staff at rental center was excellent and extremely friendly/helpful. Only minor thing would be I signed up for express checkout so I could pick truck up hour before they opened, but they were not set up for this service. I would have still rented from them, but would have been nice to know so I didn't have to wait an hour until they opened. But that's more on the website than the local folks. Thanks.

Joe H. en

Grado:

El cliente no dejó un comentario.

robert f. en

Grado:

El cliente no dejó un comentario.

CORDELIA P. en

Grado:

Very helpful

Kimberly H. en

Grado:

Have enough trucks so that if another customer is running late returning their truck, the next customer is unable to receive the size truck they needed. Make sure customer is given all of the equipment that they paid for. Have skilled and/or more workers to meet the demands of a busy Saturday morning.

Regina P. en

Grado:

El cliente no dejó un comentario.

JIMMIE C. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

El cliente no dejó un comentario.

sandra t. en

Grado:

my unloaders were great Matt and Damon did a great job

Rick B. en

Grado:

El cliente no dejó un comentario.

Steve S. en

Grado:

El cliente no dejó un comentario.

Bill C. en

Grado:

El cliente no dejó un comentario.

dustin s. en

Grado:

El cliente no dejó un comentario.

Jason D. en

Grado:

El cliente no dejó un comentario.

Bill B. en

Grado:

Again staff super professional, polite, and above expectations! But distaste’s with overall scheduling tracking and changing of pick up location not helpful at all! Will not ever recommend U-Haul

William G. en

Grado:

Fuel gauge reading was wrong, but they didn't want to correct it on the contract instead hand wrote a note on the contract. The Odometer was SIGNIFICANTLY off (270k is different than 28k - and it wasn't a decimal error). Moving pads were loosed and unfolded, yet Uhaul insists they are returned folded. I ordered 2 dozen, was given 22... good thing I counted on my own and grabbed 2 more.

Teresa H. en

Grado:

El cliente no dejó un comentario.

cheryl m. en

Grado:

El cliente no dejó un comentario.

sherry l. en

Grado:

El cliente no dejó un comentario.

Michelle D. en

Grado:

Loved the woman that I talked to . She was very nice and friendly and she made sure everything was right before I left!

BETTY H. en

Grado:

NOTHING

STEPHANIE C. en

Grado:

I did not use this storage facility because I no longer had a need to.

MARY S. en

Grado:

The unit was clean and of appropriate size. I was very thankful that they were a U-haul drop off site as well which made it convenient.