I delivered my truck before the agreed-upon time, only for 6 hours, and charged me an extra day, plus insurance. Scammers.
LUIS A
Customer Reviews for Best Pro Tint And Graphics
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Belal Sophique did not provide furniture blankets as requested. Charged me for after hours maintenance when I dropped off the rental 3 hours early and he was not there to receive rental return
Derek ABeing overcharged for gas that was already put in to the vehicle was never told about a $20 after hour fee would never use this company again
ALYSIA TEverything was great! No changes needed. Cheers!
KIM WMay want a slightly easier-to-find sign out front, but the easiest and most pleasant moving experience I've had in this town so far. Recommended for a no-fuss move.
BRADLEY ZWe dropped off after hours but video and location was very accommodating and went great. Had trouble with storage so ran late. Was very grateful to be able to drop off so easily after hours.
Suzanne MI paid for a dolly and there wasn't a dolly will never use a pick up spot again
Tonjania CThey left the wrong keys at the lockbox also there wasn’t any furniture mats at the truck and the dolly was in the other truck made me lose 40 min of a whole moving day.
Christian TReturn location had to do there job. So I'm not upset with them.
Joshua BWe could not find the place. It was never mentioned on the material that it was a UHaul drop off via Something Something Tinting. Additional details and a tiny sign saying that it was a UHaul affiliate would have made this a much smoother drop off. Or adding that note to the info I got from UHaul. I ended up calling the guy directly with the help of the UHaul 1-800 number rep. Then when I did get there I still didn't know where to turn and the guy I spoke with jumped in his truck and flagged me in. I did appreciate that from him...above and beyone. The place we turned was an unmarked, fenced-off, private grassy lot with other random trucks. It could have been marked to make it a little easier to know where to go. It wasn't just me...my daughter who picked me up also was unclear and couldn't find it. That was super stressful.
Robin HEverything was fine, but they didn't have the dolly we ordered. Also, parking the van when we were done was a PITA because there were other parked vans.
DINO EThe gentleman working was fantastic. We had multiple issues with the site not uploading DLs prior to arrival and the issues continued while in store. He was great, knew how to handle it and kept an upbeat personality throughout. He was super friendly, the truck was clan, easy to access , easy to return. Absolutely recommend this location
Mary DCharges a 20.00 fee for dropping off nothing in the contract or online mentions a 20.00 fee for dropping off a truck!
Skyler HDeop off rime was at 9:00 a.m. no one was available so we did the deop off on the App after waiting dor somone to arrive. This person couldn't solve our problem, he said he couldn't do anything if we over fueled the truck. Over all we had a terrible experience renting a truck with you, serveral times our reservation was charged, lose a lot of money and time due to this inconvenience.
William AI was accused of damage to truck i rented even though i took picture and uploaded the damage at pre rental check in and i have not heard back from area manager about this issue in 2 days.
RANDY KEverything was great except the location was tricky.
Vanesa RThe truck needs to have the transmission checked. It was slowly changing gears. A lug nut was missing on the front drivers side wheel and back passenger side wheel.
Matt RThe guy who checked us in was very friendly and accommodating. However, the truck was full of dog hair and very old. Transmission shifted very poorly. Probably need to retire this vehicle.
james rThis is not the location I have originally selected. It was 20 miles away from where I wanted to pick up the truck. The U Haul website and app were malfunctioning when I came to pick up the truck. The login was impossible, and therefore I couldn't unlock the lock box with the key. Luckily the worker was on-call, and was able to come to the location on short notice, and help me with the reservation. No complaints about the location itself, but the U haul technology failed in every step of the way. Self pick up is unavailable when system is down, or shows an error. Very stressful experience, and wouldn't recommend to anyone. Turned out my drop off location was also somehow changed in the system, and I had to call the 1-800 to change it back. Unnecessary trouble, unpleasant experience. The mileage allowed for this trip was insufficient because pick up location is further away that originally selected. Why do I need to pay extra for extra miles if U Haul changed my preferred location?
Darya PMake location easy to find
JOHN AThe rep was very professional. Problem is it took hom almost an hour to sign me up for the truck that was pre-ordered. The computer was the problem. I was in a hurry due to pending hurricane, but wadter a lot of time waiting to be handed the keys.
Matthew HVery poor signage and parking.
Stephen H