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Melody E
Customer Reviews for Bes Tire And Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Charged me unnecessary charges
CHRISTOPHER INo one present when I arrived. No cameras. Property damaged after drop off & I had to pay for damages.
Michael BReturn calls
FRED OI got the U-Haul and it wasn't cleaned and now wants to charge me for it. Here's my pictures that I took. I was so disappointed. I paid $90 for a 34 miles run and still wants to charge me more. I was disappointed. Paying upfront is a no for me. Thanks U-Haul
Desmond SIt’s the personnel and customer service that earned this location an Excellent Rating
Michael PWe were VERY VERY Satisfied, we HIGHLY RECOMMEND this establishment in the future, they went above and beyond to meet our needs even when we called a few mins before closing time they told us to come ion and they waited and served us and we never once felt rushed or we were inconveniencing them at all .**. gracias **thank you ** again !!!
durin cNeeded driver seat belt repair, wipers, and alignment
Brad NMy total cost of the uhaul was 90 dollars. I had to pay a 160 all together because it was a prepaid card and the lady said I had to pay a deposit and that I would get it back. I’m yet to receive my deposit back.
Courtney HI was originally scheduled to pick up on Gillespie Street in Fayetteville, then got transferred to Bragg Blvd in Fayetteville and the final truck was picked up in Lumberton. The last customer took the truck to the wrong place. it took me over two hours to get the account straightened out and then they gave me very little gas and I was afforded to get the utility truck that was promised to me. This was the WORST experience I've ever had with UHAUL in the 20 years that I've used you.
Ethel LReturning phone calls
DEIDRE GLet us customer know that your roof leaks
BETH a