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Valerie W
Customer Reviews for Berrys Automotive Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mr Berry is world class
Douglas RGreat experience!
Debbie DThe owner/manager was a true gentleman
Glenn BCharles Berry is super helpful and friendly. Highly recommend!
Thomas POutstanding service and professionalism at this location
Brian FExcellent experience!
William ICustomer service service is outstanding! Mr Berry was very helpful.
Don CDrop off location is always great.
Greg pThe owner was very sweet and informative. He made sure we knew how to hook it up and to unhook it. He explained everything in great detail.
nicole hMr Berry was great to do business with. He is very clear experienced, and kind. Highly recommended by us and we will use again. Manteo, NC
Toni EMr Berry is a great representative for UHaul Very friendly and knowledgeable. He will fill you on some of his life's adventures while having a conversation with you. Personally a fantastic experience, there should be more Mr. Berry's in this world, he left a great impression on me...that's saying something!
Frank HMr. Berry is great. We have dropped off twice here and he is the best.
Jennifer BBerry's did a great job for us, and they were super helpful..
Robert NGreat thank you
George SWe dropped the truck off after business hours and the app check-in was very user friendly. However, I was required to leave my contract in the afterhours drop box with key or be subject to an additional fee. I had no way of producing a copy of the contract that I was provided upon picking up the truck.
JANICE WUhaul should be jacks on their trailers .
Amy LI have rented from Mr. Berry maybe 10 times. He is professional and very kind. No U-Haul can compare to him.
Stuart PMr. Berry accepted the trailer even though he had requested U-Haul to reroute us and return it to another location. U-Haul accomodated our request to return the trailer to his location. He had too many trailers.
Peggy LBerry’s auto is great. Mr Berry was super kind and helpful. I would drive extra miles to get a U-Haul from Him.
Christine pGreat service as always working with Uhaul representatives.
Kent MTruck was great for what we needed. This location should not offer mobile pickup. The owner Barry, saw me trying to connect with the app and said “ that wont work theres no service here”. It took me 30-45 minutes to connect.
shawn rNeeds updating, WiFi to have a faster customer/paperwork interaction and the place was old and run down. It was not inviting.
Jordan LEasy to find and huge parking lot.
Gregory GNothing. Nicest people on Earth.
todd eAmazing customer service. Mr. Berry helped me immensely and suggested things which helped me
showell bIt was an awesome experience! The price was crazy good and the pickup/dropoff point was top notch (which is not surprising since Berry's Automotive, Manteo, NC has been doing this nearly 40 years). Would definitely recommend this to a friend.
Clayton BThis U-Haul location was convenient to my location, organized with my reservation and details were provided for my pick up and drop off. Owner (Charlie) was very kind, respectful and easy to speak with. Overall a pleasant experience.
FRANKIE BMr. Berry was excellent. I enjoyed my time with him and appreciate the experience.
Melvin KMr Berry is fantastic!
TONY RNothing- it was super easy to access and use! Great experience overall
kristen lOver charged me for rental
Charles GExcellent Service Center!
Stuart PGreat service by Mr Berry
Ernesto VComplete opposite from pick up location!!!
Donald AMr. Berry was very welcoming and professional. I was only upset that I didn’t find this place sooner. Even was able to get an oil change scheduled with him. Will definitely be back
Damian WWe dropped it off after hours. Easy to tell where to put it. Plenty of room to back it in.
David CThis was amazing! Mr. Berry didn’t need any information from me! He went out and came back in within 2 minutes, went to computer and pulled up my contract, gave me my receipt, we went out, he backed up my truck to trailer drop off spot, and unhooked trailer, done! Very pleasant, again knowledgeable, seamless transaction! Great experience.
JOHN DBusiness was closed. I will use this dropoff, 2 more times in the next month. I'll give a review then.
Donald ACould not find a key drop off and was literally behind U-Haul dollies that sit out all night and no sign telling you where the key drop off was and the hours on their door said closed Sunday and they were closed when we dropped truck off Saturday evening late and couldn't find the key drop behind the dolloes so we took the key to be safe and not held responsible for someone else damaging or stealing the truck because like I said the sign on door was closed Sundays and open Monday through Saturday 8:00 am to 5:00 pm so my mother took the key and was going to bring it back Monday morning when they opened at 8:00 but I was called Sunday even though their hours said closed then again Monday morning at 7:30 and the owner had attitude and said he needed the key there half hour before their hours of business. Was not a good experience and I know the owner but will never do business with him again because his attitude is so poor and hours of operation posted clearly stated not open til 8:00 am and he acted like we had done something wrong for being responsible enough to not leave key in truck or having it there 30 min before they open or even the day before Sunday when they clealy said they were closed. Very poor actually and will always carry any future rentals to to powels point U-Haul not manteo again.
Samuel GU-haul needs to up date there site for this location that there is inventory at this location. It says that there was not much in inventory and there was when I called Barry’s Automotive !
Heidi LMr. Berry is the best! I always rent my UHaul at this location!
Donna SBerry's Automotive was fantastic. Charlie was super friendly and made the experience rememberable.
Bobby CDropped off after hours, terrific location and easy return process
Joseph FFaster online preferred customer data for faster reservation I've rented 3 hauls in the past month. ALSO you would do very well if you would have or design a 5x9 dump version trailer?
James SBerry is the best place to rent a uhaul
Donna TBerry is great
MICHAELDEWAYNE CGreat service and always friendly!
Rich MMr. Berry is a gentleman.
Walter DBerry is a great guy !!
MICHAELDEWAYNE CMobile data service is poor at this location. Could not complete mobile check-in/pickup. Give customers some warning so they don't choose a pickup time outside of business hours.
Benjamin C