no improvement needed 👍Brandon D.
Customer Reviews for Benco Storage
(U-Haul Neighborhood Dealer)
Cleburne, TX 76033
Servicios en esta ubicación:
- Mon–Sat8:30 a. m. - 3:30 p. m.
- 5/29/2023: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.JT B.
Everything was fine.Rhonda A.
El cliente no dejó un comentario.Kenneth M.
Best experience, fast and easyTara B.
El cliente no dejó un comentario.Michael B.
Everything was fine with meAntonio A.
Nothing, owner of storage facility was great.ALTON C.
El cliente no dejó un comentario.WILLIAM B.
El cliente no dejó un comentario.EMILY Y.
Truck needs a ramp.HELEN P.
El cliente no dejó un comentario.CLAUDIA A.
El cliente no dejó un comentario.LANA S.
El cliente no dejó un comentario.TAMMY D.
El cliente no dejó un comentario.GARY JAY J.
El cliente no dejó un comentario.DANIELLE O.
You only have one van to rent and I assume that is because the lack of parking for another. I rented it for over 30 consecutive days so you didn't have another one to rent in case someone else needed one.paul N.
No complaints, easy transaction.Lessie N.
El cliente no dejó un comentario.Gerald S.
El cliente no dejó un comentario.Quinn V.
El cliente no dejó un comentario.Dan F.
Great experience!Adrienne T.
moving is a pain but your people made it betterSusan B.
Audrey was phenomenal in provided a vehicle for our move. She is very friendly and professional.Michelle W.
El cliente no dejó un comentario.Stacy R.
The check-in process took 30 minutes because the mobile pick-up process resulted in my still having to go inside and deal with the clerk at the location, who did not know what to do, which took additional time. If their process still requires working with a clerk, then why is it advertised as not having to work with a clerk? This location's pick-up process needs serious attention.Steve B.
I was charged $70. For a $19.99 U-Haul rental with no more than 10 miles round trip/1hr 30min. Woman up front was unprofessional. I would like my partial money back. I don't mind paying for what I used.Bryce R.
El cliente no dejó un comentario.Gene Y.
Provide a ramp and even a hand truck without extra rental fee. That's why we rent a truck rather than find a friend with a large SUV. We were handicapped without either for moving large items from a storage unit.Noreen S.
I was in and out very quickly! The agent had all of the paperwork completed and even called in advance to confirm i was coming! Excellent customer service!ANTHONY M.
El cliente no dejó un comentario.Dustin J.
Customer service was most excellent!Barbara M.
Very good experience! The attendant was nice and made this an easy transaction.BEN H.
El cliente no dejó un comentario.THOMAS B.
Keep doing what you do.timothy B.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.robin H.
Thanks, everything was great.DAVID S.
The u-haul person pointed to a spot in the grass where she wanted the trailer dropped off and then went inside her building, never to return. I had to back the trailer in place, and unhook it by myself. At 68 years old, and having a bad back, this is not what I should be doing.BRUCE H.
A little more training by AFM for all locations as to how to use and what to do when equipment is received regarding the fairly new pig tail configuration of the trailer lighting system. Do you leave it on the trailer or remove it and store it inside office until trailer is rented again? From my point of view leaving it on the trailer is asking for damaged, stolen, or just plain moisture damage in very short time thus increasing the cost of having the lighting attachment configured this way.Jere J.
El cliente no dejó un comentario.Bobby P.
El cliente no dejó un comentario.Gary C.
El cliente no dejó un comentario.GARY W.
El cliente no dejó un comentario.MICHAEL H.
El cliente no dejó un comentario.david G.
El cliente no dejó un comentario.Sheila H.
El cliente no dejó un comentario.Virginia H.
El cliente no dejó un comentario.greg D.
Nothing yall were greatdonna M.
El cliente no dejó un comentario.debra H.
El cliente no dejó un comentario.Vince S.
El cliente no dejó un comentario.robert S.
Even though this location wasn't open when I needed to drop off my rental, the manager, Shelly answered her phone and we talked about my check in. Worked for me!cyd G.
El cliente no dejó un comentario.WELDON C.
El cliente no dejó un comentario.Johnny G.
El cliente no dejó un comentario.meriecris R.
Excellent service and friendliness.ron H.
El cliente no dejó un comentario.bill R.
Very nice and professional peopleowen Y.
El cliente no dejó un comentario.Boyce H.
El cliente no dejó un comentario.Crystal S.
The lady that rented me the trailer was extremely friendly and helpful. What a great employee you have!paul B.
No complaints excellent and friendly serviceDavid P.
El cliente no dejó un comentario.anthony D.
El cliente no dejó un comentario.JEFFREY U.
El cliente no dejó un comentario.Stevan G.
Excellent customer service!Rebecca T.
El cliente no dejó un comentario.BAILEY M.
El cliente no dejó un comentario.Robert S.
First of all I filled out an express pickup on internet and was to pick up trailer at 9 am 06/14/17. No one was there so I had to call them at home. They got there at 9:20. They had to fill out more stuff keeping me there even later. Second, trailer was parked in muddy area instead of concrete area. I was muddy knees down from trying to hook up trailer. I was disappointed. I did my part but don't think at all they did their part.Robert S.
Returning the trailer was great and she went out of her way to help me. She understood I had a really bad experience and she tried to help resolve the issue.Melissa H.
El cliente no dejó un comentario.CHARLIE A.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Ronnie B.
El cliente no dejó un comentario.BRUCE H.
The Dealer was great. But the Fort Worth office mislead me. I rented a 26 foot truck and found when I got to the place to load the floor of the truck was not flat so I could not slide my load. I called Fort Worth and Donna said if the truck won't work then just take it back and get a refund. When I got back with the truck to the dealer Donna said charge me full price $131.00. Not happy Bret Rice 2743 FM 917 Mansfield, Tx 76063bret R.
El cliente no dejó un comentario.JANNAY V.
El cliente no dejó un comentario.Tom C.
El cliente no dejó un comentario.BRUCE B.
El cliente no dejó un comentario.Charlsa F.
El cliente no dejó un comentario.ross W.
Uhaul might look into their web site. Had problems reserving trucks.bill C.
Every thing went well, served my needs.roger M.
focus on me not the next customer or one on the phoneROBERT R.
More consistent office hoursrichard K.
Staff is always friendlyPEGGY W.
El cliente no dejó un comentario.Kathryn H.
The lady that helped me was very friendly and professional. Outstanding.Raymond M.
El cliente no dejó un comentario.jt W.
El cliente no dejó un comentario.Jimmy W.
El cliente no dejó un comentario.Becky P.
El cliente no dejó un comentario.Becky P.
El cliente no dejó un comentario.William P.
El cliente no dejó un comentario.prescilla D.
El cliente no dejó un comentario.Jason J.
Very friendly and helpfulrobert S.
Always nice people. and helpfulCHARLES P.
El cliente no dejó un comentario.Ricky L.
Great service and friendlydanielle D.
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