Elizabeth A.
sadly there was no flat dolly
Comentarios de los clientes para Benbrook Self Storage
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de Benbrook Self Storage
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Matthew C.
Always a pleasure at this location, thank you!
David F.
My trailer was ready and waiting for me to just back up and hook up. Ricky was professional, friendly and did all the work. Although I passed 3 other UHaul rental locations to go to my reserved trailer, it was well worth it. The way it is supposed to be
ANTHONY D.
Back of truck a little dirty but the employee did offer to sweep.
DAVID S.
No problems.
brian H.
Nothing
BOBBY T.
Have used this location a number of times. Always great sevice.
martha H.
Ricky did an outstanding job processing my request and helping me get everything that I needed to do completed. He explained each step carefully. The Van that I rented had a dirty windshield so I stopped to clean it at a filling station, only to find that it was dirty on the inside as well. Thankfully, I did not plan to drive it at night as either sun on on-coming headlights would have made it difficult to see.
Jonathanp K.
When someone reserves a truck at a location to have that truck there. Because y'all cost me more money when is was not needed. I spent well over 50 extra dollars because y'alls shitty reservation system. Moving cost enough as is people do not need stuff like this happening. Especially when they reserved the truck 2-3 weeks in advance. Y'alls service has went to shit fix it because y'all are worse than budget now.
JUSTIN M.
Trailer was fine. Only issues was a tire blowout and the rear securement chain for the towed vehicle had no hook to secure vehicle in case tire hold down straps failed. I had to dig out my vehicle tie downs to safely secure vehicle in trailer.
judy F.
Checkout process is a bit long but very thorough
Gage C.
The truck was dirty all throughout the whole thing
Jack C.
Fabulous service and communications.
steve R.
Fast and easy rental
Richard S.
None. The young man that helped me with reservation, pick up and return was very courteous and professional. I appreciate the service, both from equipment and customer service! Thank you!
James S.
Not far from me, good location and easy access.
Justin A.
Your app check in process didn't work. It had the wrong info for mileage and gas. There was damage to the truck not recorded, and when I tried to follow your system to change these things it threw an error and made me go into the business to do the entire in person process. They had to change the truck, and the truck I eventually got had a faulty door mechanism. Don't suggest a digital check in process during Corona if your system is not going to work.
Wail M.
Excellent friendly service
Billy C.
Great customer service.
kristy S.
The gentlemen that helped with the truck and storage rental was so helpful above and beyond..
Gerald B.
This rental was just what we needed for a small move. The attendant was extremely quick and competent. It took us just minutes both at the rental and return. I was very impressed because I have wasted a lot of time at other rentals trying to get paperwork complete and trying to find the equipment in the lot. Not this time.
John G.
These guys are first rate.
Scott M.
Easy and quick. Super helpful personnel.
elaine L.
Only problem was that the store was out of stock on the electrical connector needed for my Suburban. The clerk sent me to Tractor Supply but told me the wrong connector to purchase, which resulted in a return trip to get the right connector. It may have been that you computer system had the incorrect information. That was the only glitch. Clerk was apologetic about the mistake. I will use this location again.
Ronalinn C.
Excellent customer service
Tim W.
Quick pickup and drop off. No complaints and will definitely use this location again.
Lisa M.
Nothing needs improvement. All in all it was a great experience. Very friendly and helpful, truck was in great shape.
Andrea R.
Nothing. Everything was great.
Jayson B.
PLEASE get a magnet and comb your entire parking lot! I was there for pick up and drop off, and I found 5 nails. I picked them all up and removed them. I just pray I do not find the 6th nail in MY tire. Other than the nails all over the parking lot, the service was excellent. The man issuing the equipment was very knowledgeable and professional.
Kaeko Y.
Truck ran rough. Ashes on the floor from previous renter.
Robert B.
Easy in. Easy out. Flexible with use duration of equipment. All good. Thank You!
Robert B.
Everything great! Thank you very much. -Robert-
Steven S.
Very easy to pick up and drop off truck after hours.
Russell K.
good service. friendy. easy return. everything went according to my expectations.
Leonard J.
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Overall Experience
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The staff and facility are outstanding. This is the 2nd time we've used this storage facility. Our first time was for 6 months while a new home in Benbrook was being built.
KATHLEEN A.
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Overall Experience
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Good place to rent
Ron O.
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Overall Experience
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All was very good except they didn't have Sunday hours, which is what we really need.
NINA C.
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Overall Experience
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Was there over year and half. Never had issues. Always nice and helpful . I would you again.
arriba