Brian C.
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Comentarios del cliente para Benbrook Self Storage
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Testimonios de recientes clientes de Benbrook Self Storage
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Gerald B.
This rental was just what we needed for a small move. The attendant was extremely quick and competent. It took us just minutes both at the rental and return. I was very impressed because I have wasted a lot of time at other rentals trying to get paperwork complete and trying to find the equipment in the lot. Not this time.
John G.
These guys are first rate.
Scott M.
Easy and quick. Super helpful personnel.
elaine L.
Only problem was that the store was out of stock on the electrical connector needed for my Suburban. The clerk sent me to Tractor Supply but told me the wrong connector to purchase, which resulted in a return trip to get the right connector. It may have been that you computer system had the incorrect information. That was the only glitch. Clerk was apologetic about the mistake. I will use this location again.
Ronalinn C.
Excellent customer service
Tim W.
Quick pickup and drop off. No complaints and will definitely use this location again.
Lisa M.
Nothing needs improvement. All in all it was a great experience. Very friendly and helpful, truck was in great shape.
Andrea R.
Nothing. Everything was great.
Jayson B.
PLEASE get a magnet and comb your entire parking lot! I was there for pick up and drop off, and I found 5 nails. I picked them all up and removed them. I just pray I do not find the 6th nail in MY tire. Other than the nails all over the parking lot, the service was excellent. The man issuing the equipment was very knowledgeable and professional.
Kaeko Y.
Truck ran rough. Ashes on the floor from previous renter.
Robert B.
Easy in. Easy out. Flexible with use duration of equipment. All good. Thank You!
Robert B.
Everything great! Thank you very much. -Robert-
Steven S.
Very easy to pick up and drop off truck after hours.
Russell K.
good service. friendy. easy return. everything went according to my expectations.
Dan L.
Rep provided fast, helpful service.
john G.
I had a 4x8 reserved. When I went to pick it up, I asked why a 4x8 in Benbrook TX was the same rate as a 5x8 in Greensboro NC. They had no explanation so I rented the 5x8 which was $30.00 cheaper than a 4x8. That doesn't make sense. How about an explanation? Additionally, when I went to return the 5x8 in Greensboro from the people I rented from originally, I was told that they don't accept trailers. I told him that this is where I rented it from, but he wouldn't accept it. There were trailers on this lot and space available. I want to know why I couldn't return it to the place that I rented from. This is despicable customer service and I'll never rent from this location again. I'm waiting for a reasonable explanation. Respectfully, John Garry
Jeff W.
Very helpful
Thomas A.
Nothing
HUGHBERT C.
I am satisfied as it is.
Johna L.
The only frustrating part of my rental was the fact that they don’t give you enough miles to get the truck from the rental center to home and home to drop off location. They only factor in your trip. I think they need to build in enough to get it from place to place
Tamre G.
Not very friendly.
Dale U.
Nothing Everything was great and easy.
Werner S.
Facility was clean and the equipment was in good condition. The person at the desk was helpful.
Amy P.
I’ve used this location many times. They are the best!
Tanya S.
CAME TO GET A VAN - The van needed a wash but it was clean inside. I liked the design of the van. The doors on the panel van had separate locks. How great. I really liked how the back of the van I could unlock and have people unload their artwork but my front area I could lock. The young fellow Service A G E N T was awesome. Really professional. He gave service with a capital S. He had several people and phone calls, but he got us all taken care of fast, courteously and most efficiently. He was cool like a cold drink on a summer day. Even though he was busy he got it done real smooth. It was refreshing to be in Benbrook to do business. I really hadn't wanted to come as far out to Benbrook to ge the van, but I was glad I did. Also the young fellow was neat, Very pleasant experience.
Dan B.
I came in right before closing and the gentleman helped me without making me feel rushed. He answered all of my questions and explained how the equipment worked. I'd use them again and recommend them highly.
David P.
Quick and easy. Thank you.
Bailey M.
Over charged
Stephen G.
Great service and very convenient with the mobile app
Marti V.
Really nothing. The guy was great, friendly , very nice
Cason C.
Prefer locations like this that are not running another unrelated business and only have the one person trying to do both Was much quicker here.
nikki L.
Everything way great.
Gwen W.
Have matching equipment numbers, be more thorough and more accommodating and better customer service.
Lindsay P.
Employee was rude and very short with answers. Price was increased due to mileage but this was not what was quoted during online purchase. We won’t be using this company again and plan to post experience of both locations on social media to inform friends/family.
Leonard J.
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Overall Experience
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The staff and facility are outstanding. This is the 2nd time we've used this storage facility. Our first time was for 6 months while a new home in Benbrook was being built.
KATHLEEN A.
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Overall Experience
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Good place to rent
Ron O.
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Overall Experience
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All was very good except they didn't have Sunday hours, which is what we really need.
NINA C.
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Overall Experience
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Was there over year and half. Never had issues. Always nice and helpful . I would you again.
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