Nice managerKLAYTON D.
Bellas Furniture & Resale Shop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Tonya M.
El cliente no dejó un comentario.JENNIFER H.
Bella What is amazing!!!! Thank you for all the quality service.JOSE L.
everything went great thank youRachel R.
El cliente no dejó un comentario.david A.
El cliente no dejó un comentario.Nick B.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.KENNETH K.
El cliente no dejó un comentario.david C.
El cliente no dejó un comentario.david A.
Very friendly and helpful. After dropping off trailer, I dont understand the negative reviews I read on this place. Nothing but hometown respectful service. ðŸ'ðŸ½EUGENE JOHN F.
Juana was awesome!jesus G.
El cliente no dejó un comentario.CHERI M.
El cliente no dejó un comentario.JANETH M.
El cliente no dejó un comentario.ROBERT WAYNE T.
El cliente no dejó un comentario.JEREMY S.
check tire pressure and lubricate ratchet lever. also give customer option of final payout (cash/check/credit card)MARLIN H.
Fair friendly serviceTHOMAS M.
El cliente no dejó un comentario.Larry F.
This lady was rude and said I went 300 miles over my limit she yelled at me and was very disrespectful. She charged my card and I disagree with what she is doing I filed a complaint against her because of the way she talked to me. I would not recommend her or this U-Haul place to anyone!!! She upset me so bad I had to medication to calm down, and just horrible customer service. Said she had to make something for me dropping of the truck there? I don't understand that, but I told uhaul where I was going and I left my residence 2800 la frontera blvd round Rock Tx around 12 noon after loading up and drove 79 all the way to Jacksonville . I told y'all where I was going and now she wants to charge me extra miles . I don't understand this nor will I ever use that location or any other after my experience I'd something is done to correct the issue . She treated me totally disrespectful.JANET B.
El cliente no dejó un comentario.jay H.
Make sure you get a complete price she is expensiveBENNY EARL JR H.
Nothing. The lady that work there is very nice.JOHN L JR R.
El cliente no dejó un comentario.Paul L.
RENTER BEWARE!! Very disappointed about the overall experience, the U-haul roadside assistance was terrible. We spent 5-1/2 hours on the side of the road when a tire blew out. I asked the rental agent about a spare but no spare tires are ever included when you rent from U-Haul. The U-Haul people sent the wrong tire size to the Roadside GCR people which added even more time to our wait on the side of the highway while the repair people drove 25 miles back to get the right tire. A U-Haul rep argued with us about our location. A U-haul rep promised to reimburse for a hotel and a meal for our extra day on the road due to the breakdown but it never materialized. Renter beware!!Ron L.
Even though we requested to drop-off digitally, we had to enter the store to return the vehicle. No one wore masks. Return took about 30 minutes!Kelly H.
El cliente no dejó un comentario.MARK B.
El cliente no dejó un comentario.Mertis H.
El cliente no dejó un comentario.JAMES G.
El cliente no dejó un comentario.GIOVANNI S.
El cliente no dejó un comentario.LARRY B.
El cliente no dejó un comentario.LARRY B.
This was the 2nd location after an hour in the heat at the first location we had to go to another to get the pricing problem (uhaul was trying to make me pay twice the price of what i reserved it at) taken care of. That took another hour. The lady here was very nice and got the problem finally staightened out.AMANDA R.
El cliente no dejó un comentario.TIMOTHY JAMES W.
El cliente no dejó un comentario.JUSTIN W.
El cliente no dejó un comentario.Madison B.
El cliente no dejó un comentario.FIDEL P.
Super nice people and helped me accommodate a last minute changeDavid G.
El cliente no dejó un comentario.MICHAEL D.
She was top notch to work with. I would highly recommend her.CHARLES B.
Great service!!!JUANA G.
El cliente no dejó un comentario.Larry B.
The lady gave me great service. Thank yall so much.PATRICIA G.
When I opened the truck door, the first thing I saw was a live roach runnung around. And 2 blocks after leaving the lot I heard a dinging sound , you know...the kind of sound your car makes to remind you to put on your seat belt, but the seat belts were on. Then I realized the gas tank was on EMPTY...not 1/4 tank like the paper said. I was shocked and nervous as I hoped I had enough gas to make it to a gas station. When I returned the truck, I made sure the gas hand was past 1/4 tank...actually it was midway between 1/4 and 1/2 tank.SCHRONDA D.
Was friendly quick service also. I recommend them.JAMES BRADLEY C.
Pls provide a hand book (manual) for proper use.VISWANATHAN R.
Very nice/courteous. Accomadating. Good equipment. Friendly, on phone, with proper equipment at ready upon service.JOHN R.
Wonderful service and attention!DULCE M P.
Great service when I had a problem with my pickup location! Manager Matthew Rice was super and came by to apologize and introduce himself.Charles W.
El cliente no dejó un comentario.melinda M.
El cliente no dejó un comentario.Tammy P.
El cliente no dejó un comentario.Jacob C.
There is not enough parking space to efficiently drop off the truck and have a pickup vehicle waiting for you.brian B.
El cliente no dejó un comentario.CRYSTAL B.
El cliente no dejó un comentario.Keith C.
Order was not complete - no blankets included tho ordered - much phone conversation about the contract AFTER I had the truck in service - no blankets caused undo friction on furniture leaving damage - not a good experience at allLarry W C.
Whomever I dealt with at Bella's went WAY ABOVE AND BEYOND to help me with a very unexpected situation while I had the UHaul. I cannot tell you what a blessing it is to have people who actually care about others and treat others the way they, themselves, want to be treated! And not just the individual I dealt with, but also the manager over them, went WAY ABOVE AND BEYOND! From the moment I contacted Bella's to confirm my registration, until the email I just received, containing my receipt, I received EXCELLENT service, with kindness and understanding! I AM GRATEFUL! THANK YOU BELLA'S!Lynnette K.
El cliente no dejó un comentario.TODD H.
El cliente no dejó un comentario.geno rico C.
El cliente no dejó un comentario.troy S.
El cliente no dejó un comentario.Tabitha S.
I believe U Haul Trailers are the best, built and balanced, trailers in the market today. To improve, maybe allow pickup the evening , "before" the start day needed.troy S.
Screen your dealers. I would select a 0 rating but I dont want it to reflect on the one person that helped.Oscar T.
The 0wner went out of her way to help me with my needs.JIMMY A.
El cliente no dejó un comentario.KENNY S.
El cliente no dejó un comentario.Lynn R.
El cliente no dejó un comentario.William N.
The tires on the truck were worn down to the wear bars!steven B.
Excellent service. Thanksnoel N.
Do a better check on your vehicles. It's dangerous to send someone out with a check engine light and a slipping transmission.michael H.
There were not my issues at all at this location. Great service.DAVID I.
I have a concern with the insurance. I paid $40 in case of an accident, I didn't, and I think if nothing happens People should get a refund.James S.
Absol9great serviceBridgette S.
I signed up online so I didn't have to wait for the office to open. The web site would not recognize my email or password that I used the night before. I had to wait for the office to open. The lady was wonderful, and helped me get going.Keith H.
Love et ok thanks you okrebecca P.
El cliente no dejó un comentario.rebecca P.
make sure that the one way rental does not say to return to the place it was rented 50 miles awayjoe J.
Very friendly and helpful.Lewis C.
This establishment was well ran. Efficient, very friendly, honest, and quick.Mike G.
Awesome experience renting from this business. Owner was there waiting to check me out on a late sat aft. Very friendly and courteous. Also Helped me in hiring 2 people ( when I called her several days before) to help unload at my destination in Jacksonville.stephanie C.
Hassle free and good customer service!Heather I.
El cliente no dejó un comentario.Jim D.
Awesome service!!!VERNOLIA W.
El cliente no dejó un comentario.Mark W.
Continue your great customer Service.Elvria G.
El cliente no dejó un comentario.richard Y.
El cliente no dejó un comentario.GARY H.
I was happy but then at the end I was very pissed off being charged a extra day for not having itMinnie H.
Went above and beyond to make the experience great! Informative, helpful, and very courteous.william B.
I did not return the vehicle to this location as the truck lost its brakes and broke down 200 miles from my destination and had to be towed by a wrecker. Once offloaded a wrecker picked up the unit and towed it from my premises. This survey would not let me complete it unless I chose a drop off location - as stated there was no drop-off location therefore I cannot rate the Bella Furniture location accurately and suggested average as I was never at this location.Karen W.
El cliente no dejó un comentario.Jeff P.
El cliente no dejó un comentario.Rhonda M.
El cliente no dejó un comentario.DENIS R.
Keep a variety of stock @ each location.michael B.
Awesome ???? service..juana G.
Have someone there to unhitch the trailer instead of forcing me to do it.Charles V.
Outstanding service!! Very sweet lady, treated me with much courtesy and respect!Richard B.
El cliente no dejó un comentario.Eddie S.
El cliente no dejó un comentario.juana G.