Customer Reviews for Bellas Furniture & Resale Shop
(Distribuidor de U-Haul del vecindario)

282 comentarios

616 W Rusk St   Jacksonville, TX 75766

(903) 586-0490

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(903) 586-0490

616 W Rusk St
Jacksonville, TX 75766

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

CARL B. 
Clasificación:
5.0

Friendly and courteous owner. She was so helpful in dealing with me.

Nancy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEONA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY D. 
Clasificación:
5.0

No improvement necessary! Very friendly and accommodating!

TONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dave B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bryan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael T. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUSTIN A. 
Clasificación:
5.0

Bella's is the best place to get a U-Haul in Jacksonville!

Brett W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Les J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerhardus B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry M. 
Clasificación:
5.0

Super friendly person! Quick and easy (in and out in a jiffy). I did receive an auto generated text message instructing me to return the rental truck to 1420 N. Jackson, Jacksonville, Texas 75766. So when we finished unloading I drove the truck to that location... there was no rental return place at that address (Google confirmed). So I called the U-Haul 800 number... Emma was extremely helpful and she redirected the return to another location (616 W. Rusk St. Jacksonville, Texas, All-in-All a very good experience!

William F. 
Clasificación:
5.0

Juana is amazing, and my experience renting from her store was easy and efficient. It stood in stark contrast to my experience with the Uhaul location at 1420 N Jackson St on May 10th. That experience is why I changed pickup location to Juana's store, and I'm very happy with the decision to change locations. We'll be renting from Juana again when we finish moving later this year.

JONATHAN W. 
Clasificación:
5.0

Bella is awesome! Every experience with her is excellent!

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy P. 
Clasificación:
5.0

Amazing

RICHARD K. 
Clasificación:
5.0

Very good job would use them again. Very helpful.

ALLEN DALE W. 
Clasificación:
5.0

Very knowledgeable & friendly! Great people!

HAROLD H. 
Clasificación:
3.0

they weren't open at our appointed time. Had to call for someone to open up.

CARL H. 
Clasificación:
5.0

This may have been the most remarkable renting experience i have ever had. Juana is wonderful and was on the ball with everything and every detail. i would drive from other states just to rent from her again. Thank you ....Juana....

DENNIS EDWARD P. 
Clasificación:
5.0

Easy transaction all around!

Paula W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK HARLAND M. 
Clasificación:
5.0

Amazing service. We needed a truck to move a household when our scheduled truck and trailer broke down. Bella's was able to get us what we needed in no time flat. Not only that, but the final price was lower than what we were expecting, by about $50 dollars. We will be going back to Bella's next time we need to move.

BETTY K. 
Clasificación:
5.0

Good experience

ICY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM G. 
Clasificación:
5.0

Great selection and professional service

JAMES H. 
Clasificación:
5.0

Lower your prices.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

angela F. 
Clasificación:
5.0

Nice manager

KLAYTON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER H. 
Clasificación:
5.0

Bella What is amazing!!!! Thank you for all the quality service.

JOSE L. 
Clasificación:
5.0

everything went great thank you

Rachel R. 
Clasificación:
4.0

El cliente no dejó un comentario.

david A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

david C. 
Clasificación:
4.0

El cliente no dejó un comentario.

david A. 
Clasificación:
5.0

Very friendly and helpful. After dropping off trailer, I dont understand the negative reviews I read on this place. Nothing but hometown respectful service. ðŸ'ðŸ½

EUGENE JOHN F. 
Clasificación:
5.0

Juana was awesome!

jesus G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT WAYNE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY S. 
Clasificación:
4.0

check tire pressure and lubricate ratchet lever. also give customer option of final payout (cash/check/credit card)

MARLIN H. 
Clasificación:
4.0

Fair friendly service

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
1.0

This lady was rude and said I went 300 miles over my limit she yelled at me and was very disrespectful. She charged my card and I disagree with what she is doing I filed a complaint against her because of the way she talked to me. I would not recommend her or this U-Haul place to anyone!!! She upset me so bad I had to medication to calm down, and just horrible customer service. Said she had to make something for me dropping of the truck there? I don't understand that, but I told uhaul where I was going and I left my residence 2800 la frontera blvd round Rock Tx around 12 noon after loading up and drove 79 all the way to Jacksonville . I told y'all where I was going and now she wants to charge me extra miles . I don't understand this nor will I ever use that location or any other after my experience I'd something is done to correct the issue . She treated me totally disrespectful.

JANET B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jay H. 
Clasificación:
1.0

Make sure you get a complete price she is expensive

BENNY EARL JR H. 
Clasificación:
3.0

Nothing. The lady that work there is very nice.

JOHN L JR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
4.0

RENTER BEWARE!! Very disappointed about the overall experience, the U-haul roadside assistance was terrible. We spent 5-1/2 hours on the side of the road when a tire blew out. I asked the rental agent about a spare but no spare tires are ever included when you rent from U-Haul. The U-Haul people sent the wrong tire size to the Roadside GCR people which added even more time to our wait on the side of the highway while the repair people drove 25 miles back to get the right tire. A U-Haul rep argued with us about our location. A U-haul rep promised to reimburse for a hotel and a meal for our extra day on the road due to the breakdown but it never materialized. Renter beware!!

Ron L. 
Clasificación:
5.0

Even though we requested to drop-off digitally, we had to enter the store to return the vehicle. No one wore masks. Return took about 30 minutes!

Kelly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mertis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GIOVANNI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
3.0

This was the 2nd location after an hour in the heat at the first location we had to go to another to get the pricing problem (uhaul was trying to make me pay twice the price of what i reserved it at) taken care of. That took another hour. The lady here was very nice and got the problem finally staightened out.

AMANDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madison B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FIDEL P. 
Clasificación:
5.0

Super nice people and helped me accommodate a last minute change

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

She was top notch to work with. I would highly recommend her.

CHARLES B. 
Clasificación:
5.0

Great service!!!

JUANA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
5.0

The lady gave me great service. Thank yall so much.

PATRICIA G. 
Clasificación:
3.0

When I opened the truck door, the first thing I saw was a live roach runnung around. And 2 blocks after leaving the lot I heard a dinging sound , you know...the kind of sound your car makes to remind you to put on your seat belt, but the seat belts were on. Then I realized the gas tank was on EMPTY...not 1/4 tank like the paper said. I was shocked and nervous as I hoped I had enough gas to make it to a gas station. When I returned the truck, I made sure the gas hand was past 1/4 tank...actually it was midway between 1/4 and 1/2 tank.

SCHRONDA D. 
Clasificación:
5.0

Was friendly quick service also. I recommend them.

JAMES BRADLEY C. 
Clasificación:
5.0

Pls provide a hand book (manual) for proper use.

VISWANATHAN R. 
Clasificación:
5.0

Very nice/courteous. Accomadating. Good equipment. Friendly, on phone, with proper equipment at ready upon service.

JOHN R. 
Clasificación:
5.0

Wonderful service and attention!

DULCE M P. 
Clasificación:
5.0

Great service when I had a problem with my pickup location! Manager Matthew Rice was super and came by to apologize and introduce himself.

Charles W. 
Clasificación:
4.0

El cliente no dejó un comentario.

melinda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob C. 
Clasificación:
3.0

There is not enough parking space to efficiently drop off the truck and have a pickup vehicle waiting for you.

brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
3.0

Order was not complete - no blankets included tho ordered - much phone conversation about the contract AFTER I had the truck in service - no blankets caused undo friction on furniture leaving damage - not a good experience at all

Larry W C. 
Clasificación:
5.0

Whomever I dealt with at Bella's went WAY ABOVE AND BEYOND to help me with a very unexpected situation while I had the UHaul. I cannot tell you what a blessing it is to have people who actually care about others and treat others the way they, themselves, want to be treated! And not just the individual I dealt with, but also the manager over them, went WAY ABOVE AND BEYOND! From the moment I contacted Bella's to confirm my registration, until the email I just received, containing my receipt, I received EXCELLENT service, with kindness and understanding! I AM GRATEFUL! THANK YOU BELLA'S!

Lynnette K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

geno rico C. 
Clasificación:
5.0

El cliente no dejó un comentario.

troy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabitha S. 
Clasificación:
5.0

I believe U Haul Trailers are the best, built and balanced, trailers in the market today. To improve, maybe allow pickup the evening , "before" the start day needed.

troy S. 
Clasificación:
5.0

Screen your dealers. I would select a 0 rating but I dont want it to reflect on the one person that helped.

Oscar T. 
Clasificación:
5.0

The 0wner went out of her way to help me with my needs.

JIMMY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn R. 
Clasificación:
4.0

El cliente no dejó un comentario.

William N. 
No se han enviado comentarios para esta ubicación.

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