Comentarios del cliente para Beer City USA

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Beer City USA

Grado total:

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Jeffrey F. en

Grado:

El cliente no dejó un comentario.

doug M. en

Grado:

Attendant was rude. They did not have the moving blankets I ordered, and couldn't even tell me how many they had. They just gave me a bag of 5. I had to take my time on the phone to talk to UHaul and go to another store to get the blankets I needed.

marisol V. en

Grado:

El cliente no dejó un comentario.

Felicia A. en

Grado:

El cliente no dejó un comentario.

Kelly L. en

Grado:

This was by far the worst experience I have ever had!!

James F. en

Grado:

This is a shady looking location, took an hour to get checked out. All kinds of scary life forms visit this establishment, but the owners were very nice. Uhaul has a computer problem with the last page drop off location, this is the second time I had an issue, it should not take over an hour to get checked out.

stevie S. en

Grado:

When it came time to use the headlights, only one worked. The woman behind the desk was rude and disrespectful.

jennifer S. en

Grado:

El cliente no dejó un comentario.

Jack H. en

Grado:

Accurately record mileage and fuel levels...Clean truck..

CHRISTINE B. en

Grado:

BEST EXPERIENCE I EVER HAD RENTING A UHAUL TRUCK FOR A FEW HOURS. THE WOMAN THERE NAMED DIMPLES SHE SAID HER NAME IS WAS SO GREAT. VERY HELPFUL.

Linda A. en

Grado:

Second time giving this place a try very disappointed with the customer service, plus they try to over charge you for by telling lies

MICHAEL D. en

Grado:

Be a little faster took about an hour to get the U-Haul but overall everything else was OK

Joseph D. en

Grado:

El cliente no dejó un comentario.

francis G. en

Grado:

I feel certain I was overcharged. The clerk could not answer any questions. Never received an email detailing the charges. I plan to tell everyone I can what a terrible experience I had.

Ryan K. en

Grado:

Does not accept checks at this location. Expected me to show up at a liquor store carrying cash to pay for Uhaul. Truck was dirty with cigarette ashes. Location did not have furniture pads or a dolley but I was still charged for them.

Brian L. en

Grado:

The guy barely spoke English, and there is now a charge of $75 on my card and I have no idea why I received that charge, because the guy didn't have me sign anything, didn't tell me anything would be charged, AND there was more gas in the truck than when I picked it up, so if anything there should have been a CREDIT to my account,not a charge.

James M. en

Grado:

Very well managed

melissa S. en

Grado:

El cliente no dejó un comentario.

CHRISTEN H. en

Grado:

They have limited trucks so I had to wait 1.5hours for someone to return it

claudio G. en

Grado:

I recommend it only because it was the closest and only location near my final destination. Did not feel safe at location late at night.

Jonathan C. en

Grado:

El cliente no dejó un comentario.

Melissa H. en

Grado:

El cliente no dejó un comentario.

alex W. en

Grado:

I went to location listed and circled as my drop off. It was in Newark NJ. This building / location didn’t even exist. So instead of a smooth transaction. I and my girlfriend who was following me had to drive through one of the roughest communities I’ve ever seen with one man attempting to stop my girlfriends car at a Red light. One of the worst transactions I’ve made in a long time. Then on top of it I had to drive an extra 20 miles to another location. Call. Have locations switched This was a nightmare. I am disappointed in the lack of organIzation

Justine M. en

Grado:

El cliente no dejó un comentario.

ALAN S. en

Grado:

El cliente no dejó un comentario.

Ruth M. en

Grado:

Long wait and even made reservation in advance online

giovanni S. en

Grado:

El cliente no dejó un comentario.

Cole G. en

Grado:

The attendant was fantastic, helpful, and just a pleasure to deal with. I would highly recommend him again. He answered any questions I had and provided an excellent experience.

Luis T. en

Grado:

U guys need to fix the u haul site is so slow and the service cannot be completed in time because the site have alot of trouble and then not all customers can't wait patiently.

Dave S. en

Grado:

1) Understand weather was cold - but we had to wait 45 minutes to get the truck since the lock was frozen. The vehicle should be prepped and ready to go at the stated pick-up time. 2) The vehicle had a severe safety issue. The driver side wiper would not spray wiper fluid. This caused very poor visability on the interstate as we were constantly being splashed by other vehicles due to the melting snow & ice. I had to stop at least 10 times to throw snow on the windshield to clean off the salt spray. You can have your U-Haul drop-off location confirm what I’m saying. I would not send this vehicle out until that wiper is fixed, especially during winter weather.