Customer Reviews for Beech Grove Market
(U-Haul Neighborhood Dealer)

60 comentarios

815 S Preston Hwy Unit B   Shepherdsville, KY 40165

(502) 921-9156

Horario

  • Mon–Sat
    9 a. m. - 10 p. m.
  • Domingo
    12 p. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(502) 921-9156

815 S Preston Hwy Unit B
Shepherdsville, KY 40165

Servicios en esta ubicación:

Horario

  • Mon–Sat
    9 a. m. - 10 p. m.
  • Domingo
    12 p. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

lindell V. 
Clasificación:
1.0

Service was horrible!! Did not have the truck I rented and had to get a bigger size. I know this may sound crazy but getting the bigger size damaged a few not much but did. I returned 30 minutes later than expected get charged an extra and they were kind enough to add a cleaning fee even though truck was returned in exact condition I took. Not to mention was also charged a utility tool fee that I never received!! Uhaul is quick to take your money but when getting refund they say it can take up to 48 hours. Very disappointed in the service of Uhaul and their respected dealers. Would not recommend and of course next time will be Penske or Budget for sure!!!

Troy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Owen M. 
Clasificación:
5.0

Great customer service and easy pick up

Robert H. 
Clasificación:
1.0

I had to pay for oil and it overheated

Alicia M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel L. 
Clasificación:
1.0

I called to cancel. Spoke to 2 different people who said it was canceled but I still got billed because the Uhaul trailer was marked 'deployed'. I never picked it up or left even visited this location. How can I get this fixed?

Clay H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theoras K. 
Clasificación:
4.0

The trailers brakes were terrible. I almost jacknifed it on a bridge when the surrounding traffic stopped quickly, they did not work. As an RV owner with many years of trailer experience I know how to drive a trailer and these brakes were terrible. I kept my '2000 foot stare' up for the entire trip.

Michael C. 
Clasificación:
2.0

The gentleman either pretended to or didn't speak English well enough to understand my questions. He attempted to increase my rental fee which I had prepaid by $110! I had to call Uhaul to straighten this out. He was friendly and polite. The equipment was clean. He did not know proper hookup for trailer (luckily I did).

Kirsten F. 
Clasificación:
5.0

Nice guys! Location has best hours around, easy pickup and cheap fuel onsite. Will rent from them next time for sure

Raymond E. 
Clasificación:
3.0

Require updates on mechanical maintenance/upkeep of vehicles. My rental had service stabilitrak alert/ service tire pressure alert/ engine speed reduce alert. Would only go 35/40 up a small hill. I had traffic backed up. I had to keep pulling off to allow traffic by.

ANGELA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandy Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beech M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Ash G. 
Clasificación:
1.0

El cliente no dejó un comentario.

DENNIS O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

The location was amazing but uhaul service was the worse ever. I was mistreated and it took 3 hours to get a trailer

Dennis S. 
Clasificación:
5.0

Very friendly staff. Attentive. A great local business to support. They will be my go to Neighborhood U-Haul dealer from now on

Douglas W. 
Clasificación:
1.0

Didn't seem like they knew what they were doing and we had to wait between customers buying liquor

Yvonne P. 
Clasificación:
2.0

El cliente no dejó un comentario.

jonathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

vipulkumar P. 
Clasificación:
3.0

Nothing, this was just a very small rental location. Everything else went as well as possible.

Todd S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Marlon D. 
Clasificación:
5.0

Have a full tank of gas. It was only a 1/4 tank full when I first used it.

gregroy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James M. 
Clasificación:
1.0

See above

JIM H. 
Clasificación:
3.0

Not much to comment on. Told me where to park it and that was pretty much it.

Tom S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emily B. 
Clasificación:
2.0

This was a last minute reservation from uhaul after the first location did not have the truck originally reserved. Of course we did not know they did not have the truck until after arrived at the location to pick it up and my girlfriend had already left to go to work.

Jose B. 
Clasificación:
5.0

Mike help me in time matters. He was very welcoming and friendly

Vipukumar P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ben B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frank J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stacey V. 
Clasificación:
5.0

Good Coustomer service

linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENTLEY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
1.0

I would never recommend u haul. Made reservation unable to pick up at time as truck wasn't back from prev customer. No call when it did arrive. When I called to find out if available later in the day was told yes but I should get there before someone else. Even though I had a reservation!!!

DARRAH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara P. 
Clasificación:
1.0

U-Haul moved us here the afternoon before and kept our pickup via mobile device. This location doesn't do that and I had to wait over an hour for the owner of the grocery and then the liquor store to show up and give me keys. Horrible check out experience and delayed my entire move

Douglas H. 
Clasificación:
3.0

Even after all the trouble we had with the trailer they still charged us $25 to clean and already clean truck and trailer.

Andrew G. 
Clasificación:
4.0

I had to drive an hour out of my way (30 minutes each way) to drop off the truck because Uhaul would not let me return the truck to a Uhaul location that was 5 minutes (less than two miles) from my home. This was one of the worst experiences I have ever had with Uhaul in getting a truck when I needed it and returning it in a timely and convenient manner. The people I met at the locations were helpful and kind, but the company demands on me as the customer made my move that much more stressful and difficult.

Marcus D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jaime F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron C. 
Clasificación:
2.0

The pick-up time was at 11a. We arrived and were told the truck hadn't been returned. We were given a number to call, and no other notification or assistance was provided. When we filled up the gas tank, gas leaked heavily out of the tank. It was awful.

Brittany C. 
Clasificación:
3.0

El cliente no dejó un comentario.

LORENZO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacie P. 
Clasificación:
1.0

El cliente no dejó un comentario.

BLAKE C. 
Clasificación:
1.0

Two trucks crammed in the back of a liquor store. Store worker handed us the keys and said to not hit his AC unit while pulling out. No walking around the truck with us or anything. Then we get a truck that ran like crap and was yucky and smelly inside.

ADAM R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Check alignment

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY R. 
Clasificación:
1.0

El cliente no dejó un comentario.

COLE B. 
Clasificación:
3.0

The man I dropped the uhaul off too decided to call my cell phone at 10 pm multiple times. Finally I answer and he insisted I give him the lock combination for the new customer because they apparently didn't get it. It made me very uneasy and it was very unprofessional!

Morgan K. 
Clasificación:
3.0

El cliente no dejó un comentario.

PHYLLIS S. 
Clasificación:
4.0

Only thing I wish was different is I get my deposit back as fast as you'll took it. Everything was great

Jessica F. 
Clasificación:
5.0

The mobile sign in process gave me problems. Was standing at the truck I was renting for 20 minutes trying to sign in plus the 30 minutes wasted before getting there. Stop with the pushing of extra junk and services trying to separate your customers from their hard earned dollars while just attempting to pay you already for the reason they're on your website. Might as well ask if they'd be interested in buying brand new pre-taped sealed boxes filled with special super light weight air.

Joshua M. 
Clasificación:
3.0

Self check out..

Jason G. 
Clasificación:
3.0

Unless you live close to it, no I wouldn't recommend it. It's on a back road and out of the way.

Billy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annie A. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba