Comentarios del cliente para Beckers Esso Station

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Beckers Esso Station

Grado total:

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James H. en

Grado:

El cliente no dejó un comentario.

linda r. en

Grado:

My whole "ordeal" with Uhaul was an experience from Hell and I am hoping I never have to use this service again! If you care to get details I can be reached at 705-759-7086.

Kathryn L F. en

Grado:

It took 45 minutes to get the paperwork done. Finally ended up paying over the phone. We were very late, having received redirection to this location after we had already departed to pick up the trailer. And the trailer was not the same as ordered! VERY POOR EXPERIENCE overall.

Craig N. en

Grado:

El cliente no dejó un comentario.

Andrea N. en

Grado:

Owner/customer service representative the rudest, most irrational individual I have ever had the displeasure of dealing with- U-Haul should remove this location from their service. I would not just NOT RECOMMEND EVER USING THIS COMPANY/LOCATION, I would strongly recommend you run screaming as fast as you can from here. The owner has inexplicable severe anger issues; his behaviour is threatening and hostile, and he does not possess the intelligence for normal conversation/dialogue. U-Haul head office has yet to contact re: complaint. Go to Avis, Budget down the road!!

Gail P. en

Grado:

The only reason that I would recommend this location is because if is local.

ozzie s. en

Grado:

El cliente no dejó un comentario.

Aldo M. en

Grado:

Ok

Steven S. en

Grado:

There was a bit of a language barrier but a good attempt to overcome.

Jeff S. en

Grado:

Although they are new to U-Haul business they did a decent job receiving the trailer. Days later I booked the trailer again from them for a local trip

robert b. en

Grado:

No help at all. I asked about insurance and how to open & close the truck, but response was very unhelpful. I was also moved frequently as the shopcounter was the U-Haul counter. Very disappointed I couldn't use a vehicle in Hamilton & I had to get a cab to Caledonia - awful!

zachary e. en

Grado:

I was told my price would be 234$ and it was s Due by may 24th. When I returned it I was charged 344 dollars with no explanation why. Very upset with the experience.

KEN G. en

Grado:

Happy

Lorna D. en

Grado:

El cliente no dejó un comentario.

bob k. en

Grado:

The person didn't enter my information correctly. When I tried returning my truck, my order number was not in the computer. It took quite a bit of time to get things finalized.

John B. en

Grado:

First I hope I never have to use Uhaul as this is the second time that I have rented a Uhaul from a gas station type place and they did go out walk around the vehicle check if there was any damage. they have it in the back very muddy not paved. The driver seat slanted to the left very uncomfortable to drive long distance. very dirty inside.

Bradley T. en

Grado:

Great customer service.

Curtis M. en

Grado:

When I arrived to pick up my Uhaul via mobile pickup, the website was frozen on the same screen reading that I needed to return at the time of pick up... even though it was 20 minutes after the pick up time. When I went into the gas station for help, the man behind the counter insisted that the Uhaul station had closed 3 hours ago and continuously fought with me, blaming me for not calling ahead to confirm my reservation. Even though I showed him my confirmation text message from Uhaul. When I called the customer help number, she said would make a change and then hung up on me. When I called back, the customer service woman told me that the store owner can’t say no & she couldn’t help me anymore, so she gave me another number to call. Eventually the store owner gave us the keys and kept blaming me. The truck was also left open, so it was full of snow & ice. Major inconvenience. Will not use Uhaul again.

DONALD N. en

Grado:

El cliente no dejó un comentario.

SHERRI L. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

No snow brush, the front wind shield was covered in snow. Also printer did not work and I never got a receipt

Keith L. en

Grado:

Polite, and efficient!!

Bill M. en

Grado:

El cliente no dejó un comentario.

Gary H. en

Grado:

I was not impressed with the puck up location. It took them half an hour to give me the key to the van Half hour of wasted time that we really could have used. They were not prepared at all. Took him a while to turn on computer an for it to load. I had already filled out all this info online. Yet was being asked for it again. I am not a happy camper

Caitlin S. en

Grado:

We got there first to pick up the uhaul and were bumped aside for someone who came in to pay for gas. The gas station system wasn't working properly so we had to wait 10-15 minutes for the guy to pay for gas and then it was our turn to wait again to get the paperwork printed. I believe in first come first serve....this wasn't the case here.

Alan M. en

Grado:

El cliente no dejó un comentario.

don m. en

Grado:

Inform your agents if the customer is asking for out of town info. they should be able to provide it.

Charanpreet M. en

Grado:

El cliente no dejó un comentario.

Fred G. en

Grado:

Uhaul represenative and Esso personal both tried to check me out? A little confusing. Overall excellent service!!

Marjoriell D. en

Grado:

El cliente no dejó un comentario.

Mani A. en

Grado:

El cliente no dejó un comentario.