Comentarios del cliente para Becker True Value

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Becker True Value

Grado total:

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Jean W. en

Grado:

I was very dissatisfied with not having a truck available at the site that I reserved it from. I was made to travel 20 minutes (one way) completely out of my way. I had reserved the truck about a month in advance and expected it to be where I reserved it from. I also didn't understand why couldn't reserve a 2 wheeler.

Jesse E. en

Grado:

Employee checking me in could use some more training. It took a while to check the truck in.

Rick K. en

Grado:

El cliente no dejó un comentario.

Lavonne s. en

Grado:

El cliente no dejó un comentario.

Noreen C. en

Grado:

The store was very cluttered and tight.

John B. en

Grado:

El cliente no dejó un comentario.

paul b. en

Grado:

I have rented trailer at this location and they are very helpful and knowledgable.

jacob w. en

Grado:

El cliente no dejó un comentario.

Teresa S. en

Grado:

Becker True Value was a great place to pick up our rental. We've rented from UHaul many times before and they were by far the friendliest and the fastest with processing the paperwork. We were disappointed with the UHaul system - we had reserved a 15 foot trailer 3 weeks ahead of time but were told the day before that we would have to drive almost 40 minutes each way to get the size we requested. We were happy that an adjustment was made to our price per mile but quite disappointed that we didn't have the room that we had wanted.

william b. en

Grado:

El cliente no dejó un comentario.

Ryan B. en

Grado:

El cliente no dejó un comentario.

mike d. en

Grado:

n/a

hugh d. en

Grado:

El cliente no dejó un comentario.

charles h. en

Grado:

Salesman very friendly and helpful. He later retrieved some small knobs that had fallen off a dresser I was hauling, and didn't notice they were missing until a couple of hours later. He found them and saved them until I could pick them up the next day. Wonderful service!

Daryn H. en

Grado:

El cliente no dejó un comentario.

Chris S. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

My auto-tow trailer was at a different location than my truck rental but they did not tell me this ahead of time so I had to drive a half-hour away to get it. To make matters worse, they scheduled my pick-up time of the trailer at the same time of the truck so I was "late" to get my trailer as it took a full hour to go through the process of checking out the truck and driving to a separate town to pick up the trailer. To make things even worse, the Becker location didn't even know which location my trailer was at, I had to figure it out on my own based on my caller id from a phone call I received from the other location. Also, when I came to pick the truck up, they asked for the full address of the location I was moving to but I didn't have it on me at the time and I had to drive home, get it, and drive back. This all made things take much longer than they needed to take - they should have asked for my full address when I first reserved the truck, it would have saved A LOT of time...

Dan M. en

Grado:

El cliente no dejó un comentario.

elmer b. en

Grado:

Rental agent was preoccupied and discourteous

Ann J. en

Grado:

El cliente no dejó un comentario.

SCOTT B. en

Grado:

El cliente no dejó un comentario.

Timothy R. en

Grado:

El cliente no dejó un comentario.

mike w. en

Grado:

The women was very friendly that I talked to

jon t. en

Grado:

The staff were very helpful and efficient/effective.

Jan William S. en

Grado:

El cliente no dejó un comentario.

Shannon J. en

Grado:

Nothing! Thanks for helping me hook it up.

rebecca k. en

Grado:

Very satisfied from start to finish.

Arthur N. en

Grado:

The lights on the first trailer did not work but the second one worked fine.

Matthew S. en

Grado:

Staff at this location is very helpful, friendly, and professional.

Peter L. en

Grado:

Had to remove snow from trailer with help from staff, but that’s expected just after a snow storm. Trailer worked perfectly for my needs.

michelle s. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

The check-out/check-in was fast, courteous and friendly. Couldn’t ask for more!

brian a. en

Grado:

El cliente no dejó un comentario.

Douglas H. en

Grado:

Your program at the store really upset me. I did everything on the app. Then they did everything all over again. So....why the HELL did you make me do on the app? Is this some psychological experiment? I am ashamed for you. This was a horrific experience waiting a ton of time so the lady can try and do everything I already did. I can not express how upset I am.... Pretend this was all caps.

Richard B. en

Grado:

The staff was very helpful. When I started packing, I realized the teailer I had was not large enough. Called the store and was able to pick up the 12' trailer. Due to havingto wait so long on paperwork for the first trailer, I was provided a great deal on the new trailer by someone in corporate that was assisting the local rep. Could not have asked for a better Deal.

Eddie P. en

Grado:

True value in Becker has the best and friendliest staff around..they called me the next day to ensure checkout was completed..Thank you!!

diane d. en

Grado:

El cliente no dejó un comentario.

steven b. en

Grado:

El cliente no dejó un comentario.

SCOTT P. en

Grado:

jacks on trailers would be a nice addition to make hook-up and take off easier.

Molly M. en

Grado:

fix the tail light/break lights, once we hooked it up i mentioned to the staff memeber that only half of the tail light was light he said its just the LED's, each time we drove over a bump in the road the light would flicker and go out completely, be sure to check and maintain these often and be sure lights work fully., when i checked it into this location they said they were going to issue a repair ticket for the equipment, would be good to see that it is followed up on.

diane r. en

Grado:

Your service was great thank you

rod s. en

Grado:

The mechanic sent to check the truck before I picked it up left it with the motor oil at the add mark on the dip stick and barely enough coolant to see in the expansion tank. NOT WELL PREPARED. Location people were very helpful. Mechanic ? ? ?

Richard R. en

Grado:

El cliente no dejó un comentario.

bonnie m. en

Grado:

El cliente no dejó un comentario.

DARYL T. en

Grado:

The ratchets on the auto carrier were barely functional. They need to be replaced or cleaned and lubricated.

James T. en

Grado:

Try not to Double schedule pickups.

Timothy C. en

Grado:

Went great - they were very accommodating.

Aaron H. en

Grado:

Upper management refused to honor the extra miles credit for diving out of my way by 50 miles. But the Becker staff fought for me and got the credit I was promised

Howard C. en

Grado:

The only problem was the distance from my home. I could not find the 5'x8' trailer in the Twin Cities on the day I wanted it, so I had to drive almost an hour. But everything there went very well.

Laura S. en

Grado:

Only complaint was having to wait 20 minutes just to complete the paperwork due to the slow/down computer.

BOB S. en

Grado:

El cliente no dejó un comentario.

richard m. en

Grado:

El cliente no dejó un comentario.

richard c. en

Grado:

We had a flat tire on the trailer so you can check and change worn tires with low tred this put our lives in danger and everything we own at risk when you rent a trailer or truck check all tires before you leave

Tony M. en

Grado:

El cliente no dejó un comentario.

Scott C. en

Grado:

Very helpful staff couldn't have been better

Shonna G. en

Grado:

El cliente no dejó un comentario.

RICHARD M. en

Grado:

El cliente no dejó un comentario.