Comentarios del cliente para Beaver Creek Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Beaver Creek Mini Storage

Grado total:

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james K. en

Grado:

I did drop off after hours so I cannot speak to the cleanliness of the location. I can however speak to the personnel. I spoke with someone at this location before choosing it as a drop off location and they were very helpful and courteous.

Robert K. en

Grado:

I was charged a fee to assist with loading car onto TD. Two nice gentlemen helped, but one informed me the strap would be rubbing the bumper. When I came to see the problem, I noticed he had installed the strap above the guide rather then the proper way which is below the guide (Per Applied Instructions Sticker) and the response from the gentleman “The sticker is worn on this side”. I would expect all persons assisting customers with equipment should fully understand the equipment so errors like this would not occur. I paid $20 to educate the gentleman. The inside of the storage box was not clean... the windshield was not cleaned on the inside, there was animal hair on the middle seating position and a lot of dog hair in the right seat cracks. The drivers door had to be slammed otherwise it would only catch on safety latch. This truck had 114000 miles and should be fully cleaned and detailed. We also experienced a water leak in the “Mom’s Attic”. The water damage was limited to a few cardboard boxes which contained washable contents, and some slight furniture damage from water soaking into the wood and expanding the plywood layers in concealed sides. None the less this damage should not have happened. Overall I would rate this experience zero star, but I made the move safely therefore I am raising this to a 2 star.

Christopher S. en

Grado:

El cliente no dejó un comentario.

James L. en

Grado:

El cliente no dejó un comentario.

Joshua O. en

Grado:

N/A

Brett N. en

Grado:

El cliente no dejó un comentario.

Joanne F. en

Grado:

El cliente no dejó un comentario.

Shevette D. en

Grado:

No comments.

Paul N. en

Grado:

always nice work with Beaver Creek

Troy T. en

Grado:

24/7 rental didn't work. Thankfully the guy next door was able to help us. Uhaul was dirty.

Ray H. en

Grado:

El cliente no dejó un comentario.

Jennifer S. en

Grado:

Awesome place!!!!!!!! I wouldn't go anywhere else for a truck!

Richard F. en

Grado:

Staff was helpful and pleasant to deal with.

Robert M. en

Grado:

El cliente no dejó un comentario.

richard R. en

Grado:

This is the second time in 3 weeks of myself and husband renting an enclosed trailer from uhaul. Your self return needs fixed with its issues. Both times the website failed to get the locations and never worked. Had to call multiple people and waste over an hours of my time calling and trying to get answers as to why things weren't working. For the prices I paid for rentals I would expect the service to work properly. Ita supposed to be convenient for people traveling and I traveled well over 7 hours and had to waste more time each time messing with the app, website, and customer service. No reimbursement was offered or any type of discount for my difficulties in your product not working how it's supposed to. Was not happy with all the issues in this matter.

Ken F. en

Grado:

We had some trouble with the app, but fortunately, the owner was still on the premises and tried to call his staff to help us. We actually got the app to work before he could reach anyone, but we really appreciated his efforts :)

Shaun H. en

Grado:

El cliente no dejó un comentario.

Chris B. en

Grado:

Excellent customer service!!

Ben C. en

Grado:

El cliente no dejó un comentario.

Zia U. en

Grado:

Great experience. Mellissa was very helpful and professional. I would highly recommend this location for Uhaual rental.

Shaura B. en

Grado:

The staff at this location listened to the issues with the truck and everything. Very polite and helpful!!!

James B. en

Grado:

Beaver Creek staff are fantastic, very knowledgeable, helpful, courteous. The U-Haul truck was basically new with less than 10k miles on pickup. The auto trailer has seen better days, rusty, old; 1 of 2 fender holders broke off during rental.

Devin D. en

Grado:

El cliente no dejó un comentario.

Gina A. en

Grado:

El cliente no dejó un comentario.

CHARLES W. en

Grado:

El cliente no dejó un comentario.

Andrew W. en

Grado:

El cliente no dejó un comentario.

Francisco C. en

Grado:

Maybe take a few minutes for first time renters to explain the functions of the truck

Jerry L. en

Grado:

El cliente no dejó un comentario.

Antonio G. en

Grado:

El cliente no dejó un comentario.

AL R. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

Very friendly and helpful.

Dale L. en

Grado:

El cliente no dejó un comentario.

Henry C. en

Grado:

El cliente no dejó un comentario.