Customer Reviews for Beach Mini Storage
(U-Haul Neighborhood Dealer)

138 reviews

101 Central Rd   Indian Harbour Beach, FL 32937
(Turn at Lowes on A1A next right will be Central Rd, About 1 1/2 mile north of Eau Gallie)

(321) 777-7225

Office Hours

  • Mon: 10 am–2 pm
  • Tue: Closed
  • Wed: 10 am–2 pm
  • Thur: Closed
  • Fri: 10 am–2 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(321) 777-7225

101 Central Rd
Indian Harbour Beach, FL 32937
(Turn at Lowes on A1A next right will be Central Rd, About 1 1/2 mile north of Eau Gallie)

Services at this Location:

Office Hours

  • Mon: 10 am–2 pm
  • Tue: Closed
  • Wed: 10 am–2 pm
  • Thur: Closed
  • Fri: 10 am–2 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything excellent!

Cindy Kalakauskis 
Rating:
5.0

Customer did not leave a comment.

Anthony Di Caprio 
Rating:
1.0

Terrible hours of operation closed when we got there so we had to check in via cell phone. No cell service so the entire process was frustrating.

james danza 
Rating:
1.0

Uhaul call me for change my truck because not have available, when I had made the reservation 3 months in advance. Without my all equipment .

Juan C Cardona Caban 
Rating:
3.0

Location didn't have blankets and other materials to rent. I had pre-ordered those to come with my rental. Instead I had to drive the truck to a different U-Haul location to rent these items.

Alexander Lach 
Rating:
5.0

This location is hard to find on the website, need to go in person to the place to rent the vehicle. Sam the tenant of the place is friendly and very helpful.

NICOLAS HUYARD 
Rating:
3.0

The person was helpful, but he did not want to take my truck - though he did.

David Markley 
Rating:
5.0

Customer did not leave a comment.

Marc Doucette 
Rating:
5.0

Professional and courteous staff - thanks!

SPERO TSHONTIKIDIS 
Rating:
5.0

Customer did not leave a comment.

Clifford Roberts 
Rating:
5.0

Great friendly worker

Steven Alan Wells 
Rating:
5.0

This location need more vehicles type, at the time of the rental only 2 vehicles available, one pickup and one 26’ truck. Very friendly staff.

Nicolas Huyard 
Rating:
5.0

Truck was Exactly as advertised. Clean and friendly office.

Jeff Waggoner 
Rating:
5.0

Don't change anything, it isn't broken!

David Papp 
Rating:
5.0

Customer did not leave a comment.

Latonya Roberts 
Rating:
2.0

Arrived at location, 9:00 AM opening. Employee didn't even arrive until about 9:08 AM. Employee had no knowledge of my rental appointment and we had to wait 2-3 minutes (very little exaggeration here) for the computer to boot up and she could log in and confirm. Computer was a laptop that was stored in a cabinet, so it had to be connected to power, ethernet, etc. prior to the boot up. I have my own dollie and everything was in boxes, so we needed nothing additional. I drive off the lot and make a turn only to hear a bang in the rear of the truck. A dollie and several furniture pads were left in the back of the truck. Since this was to be a one-way rental, I had to drive back to the facility and turn in the furniture pads and the dollie. It was a late start to my move, which ended up with timing at delivery that coincided with the line of storms on January 4th. Not the best of experiences. Also, it might be good to explain to a customer why a 5.00 environmental fee is added to the bill at the time of pickup.

Vincent Storhaug 
Rating:
5.0

Customer did not leave a comment.

bill hamilton 
Rating:
5.0

Customer did not leave a comment.

Sandra Notley 
Rating:
4.0

Customer did not leave a comment.

Dixie Prankerd 
Rating:
1.0

I think they're dis honest about billing, gas and millage.

Kim Meriedeth 
Rating:
5.0

keep doing a good job.

bill hamilton 
Rating:
5.0

Absolutely nothing, The people at this location are professionals. They could not have been nicer. I will not rent from anyone else. TOP notch all the way.

Danny Drake 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER BRACEY 
Rating:
5.0

Customer did not leave a comment.

David Lerer 
Rating:
5.0

Customer did not leave a comment.

Robbie Shick 
Rating:
5.0

The smart phone uhaul thing was terrible! No matter what I did, I couldn't figure it out. Neither could the employee. He was very helpful, however.

Freddi Woodford 
Rating:
2.0

On the phone I had a great experience with the man that help me very helpful. But when a went to pick up on Saturday morning the girl that was there was not friendly or helpful at all she did t even show me where the truck was couldn’t get off the chair for nothing . She tell me just look for the number which I had to go several time in the office for her to explain . But finally I just try the key into I located the truck but the same way I said that she was not helpful at all . I can said that the person on the phone was very helpful and answer all my questions

Sandra Santana 
Rating:
4.0

Difficulty with pick up because of the App while at pick up location. Very hot outside while trying to do online pickup at the site, but was called back immediately and was able to pick up without using the App.

Cheryl Kelly 
Rating:
5.0

Customer did not leave a comment.

sharon vomsaal 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY ENO 
Rating:
5.0

Customer did not leave a comment.

James H. Smith 
Rating:
5.0

Great Customer Service! Thank you!

roxann silvers 
Rating:
5.0

all was great here, this was the second time I used this location

Janet Allen 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

SUPER SERVICE

Phyllis Kelley 
Rating:
3.0

Location was unaware I had a rental scheduled and subsequently I was delayed 2hrs waiting for them to open so I could gain access to the vehicle.

Jeffrey Sposaro 
Rating:
2.0

Customer did not leave a comment.

angela crissen 
Rating:
5.0

Nice new truck, great service.

BOB MORRISON 
Rating:
5.0

Michael was very professional and courteous. Very easy rental experience. The equipment was very clean and worked well.

Kathleen conway 
Rating:
5.0

Was never told I had to pay for mileage until the time I picked up truck. I had men at my house ready to load truck so I had to take it. I understood the rental fee and to fill truck up with fuel, but never the per miles fee. This total bill did not sit well with me. I explained this to a gal at the U Place this morning and she had no compassion not would she recommend any alternative. I will never use U haul again. Jo Anne Smith

Jo Anne Smith 
Rating:
5.0

Please check the headlights on this truck. One of them seems dim.

Kathleen Lotz 
Rating:
5.0

Great people own the place. They will be my first choice for self storage also.

JOHN MEYERS 
Rating:
5.0

Excellent service!

Michael Curie 
Rating:
5.0

Customer did not leave a comment.

Gordon Yurich 
Rating:
5.0

Customer did not leave a comment.

Rick Teaman 
Rating:
4.0

Nothing

CATHY MORRISON 
Rating:
3.0

I was charged but I have not received a final bill. Why don't customers receive a final bill for what they pay. That is not right and can keep people from being repeat customers.

Charles Van Etten 
Rating:
5.0

Great experience

Cornelius Graham 
Rating:
3.0

Customer did not leave a comment.

Jennifer Shackleford 
Rating:
5.0

Customer did not leave a comment.

Linda Rasmussen 
Rating:
5.0

Customer did not leave a comment.

Cecil Snipes 
Rating:
5.0

Nice folks at this business.

david grau 
Rating:
4.0

Although the pick up place was fine ~ my over all experience with U-Haul NOT PROVIDING me with the original place of choice and size truck was very extremely poor. It left me having to deal with an oversized truck for my belongings for my trip. Furthermore, it is my belief the $50 guarantee is nothing more than a pseudo promise even light of past class actions regarding the same issue. They wiggle out of it through the use of "additional" verbiage other than what is written on the guarantee. Very poor indeed. SO BEWARE of false promises.

Helen Appleton 
Rating:
5.0

Customer did not leave a comment.

Sean Hanrahan 
Rating:
4.0

nothing drop off was fine

Danielle Rivard 
Rating:
4.0

Customer did not leave a comment.

Robert Ward 
Rating:
5.0

Customer did not leave a comment.

Kelli Buescher 
Rating:
5.0

Nothing to improve, they were great.

Greg Budalich 
Rating:
4.0

Customer did not leave a comment.

Curtis Brown 
Rating:
3.0

Customer did not leave a comment.

Jennifer Jones 
Rating:
4.0

Customer did not leave a comment.

DAVID ROBERTSON 
Rating:
4.0

Customer did not leave a comment.

Tom Horn 
Rating:
4.0

truck was very clean! Super easy pick up and drop off.

Katheryn Rudloff 
Rating:
5.0

It was the person that made it a great experience. I had rented a uhaul about 1 year ago and it was an awful experience and they tried to defraud my credit card.

Paulette S Grace 
Rating:
1.0

after attempts to find trailer at another location, Which I reserved at, I was sent here. It took over an hour to rent a simple trailer due to "computer issues" and I was late picking up the vehicle I rented the trailer to get! Staff was very helpful, apologetic and friendly though!

DANIEL STOCKDREHER 
Rating:
3.0

Great experience, friendly staff. No problems!

STACY BARTON 
Rating:
4.0

Customer did not leave a comment.

David Friedland 
Rating:
5.0

All was well

INES GARCIA 
Rating:
4.0

if customer is renting a hand truck which i did for washer/dryer move the rep. at rental spot should inform you if truckc has ramp.I rented 10' truck was suposed to have ramp but had tow hitch package.I had to buy plywood and make ramp to load washer/dryer.Needless to say it was a paininthe ass.Other than that truck was very good.The woman at rental sitewas very nice as well.

JOHN LARSEN 
Rating:
5.0

Customer did not leave a comment.

Joy Arnold 
Rating:
5.0

Customer did not leave a comment.

Nancy Casazza 
Rating:
4.0

Customer did not leave a comment.

KATHY BIEHL 
Rating:
5.0

Customer did not leave a comment.

nicholas conner 
Rating:
5.0

Fast Service. Great rate.

Dennis Smith 
Rating:
5.0

Customer did not leave a comment.

ABBEY MABB 
Rating:
5.0

Customer did not leave a comment.

BLAIR DEHUFF 
Rating:
4.0

Customer did not leave a comment.

David Somerville 
Rating:
4.0

Preferred truck that was ordered 5 weeks ahead was not available. Larger truck was made available after a number of phone calls to 800 national customer service and traffic. Local people were superb after the truck was secured.

JOHN OSTROWSKI 
Rating:
5.0

Customer did not leave a comment.

Wallington ortiz 
Rating:
5.0

They were very pleasant and accommodating.

JAMIE BOATMAN 
Rating:
5.0

Very friendly and helpful. Very nice experience.

philip cawley 
Rating:
5.0

great thanks!

THOMAS PLUNKARD 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE BOLAND 
Rating:
5.0

keepup the good work!

DIANE DIGERONIMO 
Rating:
3.0

Customer did not leave a comment.

JRG Singendonk 
Rating:
4.0

Customer did not leave a comment.

LINDSAY HOYT 
Rating:
5.0

The friendliness people of any uhaul establishment that I ve used. Very helpful :)

ROSE MARY LOUNGE 
Rating:
5.0

Customer did not leave a comment.

SCOTT KURKIAN 
Rating:
5.0

It was fine for general moves but would be nice if it had boxes and other supplies

MARK TILLMAN 
Rating:
3.0

Customer did not leave a comment.

Bryan Thrasher 
Rating:
5.0

Excellent customer service!

STUART MICHELSON 
Rating:
5.0

The Service was very nice !

MARIA RUSOFF 
Rating:
4.0

Customer did not leave a comment.

Linda Shaffer 
Rating:
5.0

Customer did not leave a comment.

GEORGE CLEMENS 
Rating:
5.0

Customer did not leave a comment.

JAMES ARDITO 
Rating:
4.0

Customer did not leave a comment.

JAMES ARDITO 
Rating:
5.0

Not a lot of parking for Larger Trucks but Great otherwise!

Edward Stefanov 
Rating:
5.0

Customer did not leave a comment.

ANNA CUNNINGHAM 
Rating:
5.0

Customer did not leave a comment.

MARGUERITE ARDITO 
Rating:
3.0

My experience with Uhaul was a complete nightmare from start to finish. The trailer I rented was in terrible shape the lights did not work properly on the trailer, our module was change and they still didn't work. A friend/mechanic worked on it for 5 hours the night before our trip. We were to leave on a Sun. so nothing was open to change trailers. I reported it 3 times, but drove 1300 miles with it, because the trip was planned and I had a deadline to meet. When I dropped it off, I unhooked it from our vehicle then had to hook it up again to move it, and when I ask the gentleman at the drop off site to verify the lights weren't working they now were working. Uhaul obviously didn't believe me (even though I had reported it 3 times) and would only credit me $30. I WILL NEVER DO BUSINESS WITH UHAUL AGAIN AND I WILL NEVER RECOMMEND THEM TO ANYONE! VERY POOR BUSINESS PRACTICE.

LUCINDA PARSONS 
No reviews have been submitted for this location.

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