Customer service was great!Tiffany C.
Customer Reviews for BDK Floors
(Distribuidor de U-Haul del vecindario)
Pasadena, MD 21122
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9:15 a. m. - 5:30 p. m.
- Mar.: 9:15 a. m. - 5 p. m.
- Mié: 9:15 a. m. - 5:30 p. m.
- Jue.: 9:15 a. m. - 5 p. m.
- Vie.: 9:15 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 4:30 p. m.
- Dom.: 11 a. m. - 3 p. m.
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
To improve U-Haul for the next customer, clone this rental location in small towns all across America! Samantha was pleasant, polite, and proficient. She explained the process, operation of the equipment, benefits of use of the insurance, what to do in case I have an emergency or a problem with the equipment, and when and where it needed to be returned. I've had some decent experiences before with U-Haul, but this one might have just earned my best yet! Thank you Samantha. And thank you U-Haul.Sean M.
The ladies at BDK were without a doubt the nicest most helpful customer service people I have ever encountered at UHaul or nearly any other retail service business. I wish they were cloneable and could show up wherever I was doing business.frank S.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.Chris T.
Quick and very easy. Thank you!George K.
El cliente no dejó un comentario.Tommy B.
El cliente no dejó un comentario.David H.
Picture of rental.should be always available for review, reserve times and open times did not match for picking up itemGreg K.
The process on renting a uhaul should be sent to the customer immediately upon reservation. Instead I spent the first 30 minutes of my reservation time filling in a bunch of documents. I give the overall uhual experience a 4/10.John B.
Very easy to work with and accommodating to changes.Robert M.
Nothing Samantha did a great job, very professional and friendlymichele S.
El cliente no dejó un comentario.DENNIS S.
El cliente no dejó un comentario.Frank R.
Found garbage in the storage bin in the front of the van. Had to vacuum it out because the agent didn't notice it and I had already accepted the van.HARLEY L.
El cliente no dejó un comentario.FREDERICK D.
Like every experience I have had. The staff was great, thoughtful and helpful.DENNIS S.
the pads and cart were not placed in our van. We were so stressed by the appalling check out procedure on the app with the server constantly dropping that we didn't check so didn't have those items at our destination.Katharine Y.
It was awesome! It's a pleasure working with the folks at BDK Floors and will continue to do so as we complete our move.LINDA M.
El cliente no dejó un comentario.Jessica M.
El cliente no dejó un comentario.John B.
Sam in the office was great very accommodating and eager to help in my move.DENNIS S.
El cliente no dejó un comentario.PAUL G.
El cliente no dejó un comentario.john R.
The owner could not have been nicer! I will rent from him again!JUDITH V.
El cliente no dejó un comentario.AARON K.
Spot on! !!!!! Excellent friendly service, excellent condition of equipment, Would highly recommend this location for u-haul rentalsMicheal S.
I received the truck with less then .25 tank of gas. Then was given $8 to fill it up on my own time. Trucks should never be dispatched with less the .5 tank of gas.MICHAEL M.
Truck made a horrible slapping noise over 45 MPH, even when unloaded. It sounded like a loose strap slapping in the wind. I checked outside of the truck, and was unable to find the source of the noise.Andrew T.
Samantha was super excellent customer service.JOEL K.
El cliente no dejó un comentario.Rendia B.
Process was easy and simple and the coordinator Samantha who worked with me at the facility was excellent.Lisa B.
fantastic customer serviceANTHONY M.
El cliente no dejó un comentario.ANDREW H.
El cliente no dejó un comentario.DANIEL B.
Quick efficient service.TODD H.
El cliente no dejó un comentario.ALVIN B.
El cliente no dejó un comentario.joel K.
El cliente no dejó un comentario.Patrice S.
El cliente no dejó un comentario.NICHOLAS LEE L.
El cliente no dejó un comentario.JOSEPH K.
El cliente no dejó un comentario.Russell B.
Everything is goodJ B.
El cliente no dejó un comentario.KEVINM S.
This location was amazing, and the employees were very welcoming and personable. I even brought my wife in to meet them when she came to pick me up after I dropped off the truck!Aaron A.
Great staff, great location, I will keep coming back because of the ease and friendly service.CHARLES H.
Great servicesUTIETIANG U.
Bad truck. Bent tie rodEMERT M.
EASY RESERVATIONS / EASY PICK UP / EASY DROPOFFJOHN M.
El cliente no dejó un comentario.DENNIS H.
El cliente no dejó un comentario.Anthony L.
El cliente no dejó un comentario.KYLE B.
El cliente no dejó un comentario.REGINA R.
El cliente no dejó un comentario.Dawn W.
El cliente no dejó un comentario.DAVID N.
why does the saME TIRE GO FLATBrian S.
The sales person was very helpful, patient, and kind. Gracias.Shaine H.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.MEGAN B.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.BERGON S.
Samantha and Peggy were very kind and helpful. Samantha did a great job reviewing safety tips when I picked-up the trailer. Peggy met me outside when I dropped the trailer off and was very helpful in the return process. I would strongly recommend this Team and location to others.Jay S.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.Anthony Y.
El cliente no dejó un comentario.William F.
El cliente no dejó un comentario.RONALD S.
There was rust on it that transferred onto clothing and shoes. When I received it I had to hose it down to remove the dirt. Otherwise, it was a good experience. The were flexible with me when I needed to keep it an extra day.William S.
Truck storage bed needs bleached other than that it's good.CHRISTOPHER M.
El cliente no dejó un comentario.Karen S.
El cliente no dejó un comentario.JEANIE H.
El cliente no dejó un comentario.Celene S.
Weather stripping on windshield was peeling off. Whoever installed the windshield did not put the weather stripping on correctly. I do not believe that BDK Floors was responsible for the installation of the windshield but they should have noticed the weather stripping was peeling off.DEBORAH A.
El cliente no dejó un comentario.Terence P.
El cliente no dejó un comentario.Daniel G.
The check in process was a little hard after hours. Even after submitting my license and a photo and one of myself holding my license, I still needed 2 phone calls to 2 people to verify my identity.Emily S.
45 minutes late, truck driver door doesn't closeBrian S.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.MARK D.
Easy process, did most on line. Pickup and on site transactions were easy and pleasant. Staff person was very efficient and friendly. I will rent there again!Scott H.
El cliente no dejó un comentario.Jonathan G.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.Dazjon W.
El cliente no dejó un comentario.SCOTT H.
El cliente no dejó un comentario.RANDALL B.
The lady that checked us in was very patient and nice . I had trouble with mobile checkout and she did everything to help with getting corrected Thank youColdel R.
Nothing everything was goodKENNETH S.
As always GREAT service, clean equipment and friendly service. GraciasDENNIS S.
Super professional and accommodatingTHOMAS P.
All of the fees are a bit ridiculous. Have to pay for the rental, pay for insurance, pay for mileage, pay for gas and so on. By the time you get done it's not really worth it.Shawn S.
Took a long time for the paperworkMANOHAR S.
Fix your workers attitude. The trailer we got for a car was trashy with the license plate cut half off.amanda C.
No improvement needed.john H.
El cliente no dejó un comentario.TIMOTHY K.
El cliente no dejó un comentario.John W.
Excellent service, great people who are eager to help.BOBBY K.
Fast service, Great Staff thank you!!Jossue S.
24/7 pick up was flawless and convenientAlexandra C.
Sam at the front desk is awesome. Very knowable and friendly. BDK FLOORS is a great place for a U-Haul dealer.DENNIS S.
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