Great staff, great location, I will keep coming back because of the ease and friendly service.CHARLES H.
Customer Reviews for BDK Floors
(Distribuidor de U-Haul del vecindario)
Pasadena, MD 21122
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9:15 a. m. - 5:30 p. m.
- Mar.: 9:15 a. m. - 5 p. m.
- Mié: 9:15 a. m. - 5:30 p. m.
- Jue.: 9:15 a. m. - 5 p. m.
- Vie.: 9:15 a. m. - 5:30 p. m.
- Sab.: 9:15 a. m. - 4:30 p. m.
- Dom.: 11 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great servicesUTIETIANG U.
Bad truck. Bent tie rodEMERT M.
EASY RESERVATIONS / EASY PICK UP / EASY DROPOFFJOHN M.
El cliente no dejó un comentario.DENNIS H.
El cliente no dejó un comentario.Anthony L.
El cliente no dejó un comentario.KYLE B.
El cliente no dejó un comentario.REGINA R.
El cliente no dejó un comentario.Dawn W.
El cliente no dejó un comentario.DAVID N.
why does the saME TIRE GO FLATBrian S.
The sales person was very helpful, patient, and kind. Gracias.Shaine H.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.MEGAN B.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.BERGON S.
Samantha and Peggy were very kind and helpful. Samantha did a great job reviewing safety tips when I picked-up the trailer. Peggy met me outside when I dropped the trailer off and was very helpful in the return process. I would strongly recommend this Team and location to others.Jay S.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.Anthony Y.
El cliente no dejó un comentario.William F.
El cliente no dejó un comentario.RONALD S.
There was rust on it that transferred onto clothing and shoes. When I received it I had to hose it down to remove the dirt. Otherwise, it was a good experience. The were flexible with me when I needed to keep it an extra day.William S.
Truck storage bed needs bleached other than that it's good.CHRISTOPHER M.
El cliente no dejó un comentario.Karen S.
El cliente no dejó un comentario.JEANIE H.
El cliente no dejó un comentario.Celene S.
Weather stripping on windshield was peeling off. Whoever installed the windshield did not put the weather stripping on correctly. I do not believe that BDK Floors was responsible for the installation of the windshield but they should have noticed the weather stripping was peeling off.DEBORAH A.
El cliente no dejó un comentario.Terence P.
El cliente no dejó un comentario.Daniel G.
The check in process was a little hard after hours. Even after submitting my license and a photo and one of myself holding my license, I still needed 2 phone calls to 2 people to verify my identity.Emily S.
45 minutes late, truck driver door doesn't closeBrian S.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.MARK D.
Easy process, did most on line. Pickup and on site transactions were easy and pleasant. Staff person was very efficient and friendly. I will rent there again!Scott H.
El cliente no dejó un comentario.Jonathan G.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.Dazjon W.
El cliente no dejó un comentario.SCOTT H.
El cliente no dejó un comentario.RANDALL B.
The lady that checked us in was very patient and nice . I had trouble with mobile checkout and she did everything to help with getting corrected Thank youColdel R.
Nothing everything was goodKENNETH S.
As always GREAT service, clean equipment and friendly service. GraciasDENNIS S.
Super professional and accommodatingTHOMAS P.
All of the fees are a bit ridiculous. Have to pay for the rental, pay for insurance, pay for mileage, pay for gas and so on. By the time you get done it's not really worth it.Shawn S.
Took a long time for the paperworkMANOHAR S.
Fix your workers attitude. The trailer we got for a car was trashy with the license plate cut half off.amanda C.
No improvement needed.john H.
El cliente no dejó un comentario.TIMOTHY K.
El cliente no dejó un comentario.John W.
Excellent service, great people who are eager to help.BOBBY K.
Fast service, Great Staff thank you!!Jossue S.
24/7 pick up was flawless and convenientAlexandra C.
Sam at the front desk is awesome. Very knowable and friendly. BDK FLOORS is a great place for a U-Haul dealer.DENNIS S.
El cliente no dejó un comentario.Tracie A.
El cliente no dejó un comentario.DEBORAH A.
The location was just ok but the service was great.NIGEL N.
El cliente no dejó un comentario.CATUNYA R.
El cliente no dejó un comentario.SHARON T.
Wash the exterior of the truck.Blaine W.
El cliente no dejó un comentario.karen C.
Nothing - Peggy was great!KENT S.
Best U haul in Pasadena md.PEGGY C.
El cliente no dejó un comentario.David B.
Excellent servicePEGGY C.
El cliente no dejó un comentario.Amy K.
Staff was very friendly and professional and went above and beyond to give a pleasant experience. Will definitely be using them again next time!marshall R.
Clean the windshield of the van inside.James S.
El cliente no dejó un comentario.Jean E.
It was perfectBOBBY K.
Always exceptional service. Would not expect anything less. BDK never lets me down.Dennis S.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.Darrell R.
Can't think of any.Hubert L.
The beat customer service!! I starred out with a rough morning because of the first 2 uhaul centers.. One place booked me and then did not have the vehicle i reserved and then the second place the people did not speak english and kept telling me i was wrong and couldnt help me. Finally a friend told me to go to BDK floors and thats where we met Samantha, she was extremely helpful! Got me ready amd in a vehicle with in 20 minutes and all of the equipment functioned properly and was very clean. Would highly reccomend this place to all friends and family that would ever need a uhaul rentalKAITLIN T.
Super friendly staff, great customer service. They go above and beyond to make sure everything was perfect.James H.
Very Nice and friendly staff. I would highly recomendJOSEPH W.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.JOSEPH B.
El cliente no dejó un comentario.Dustin M.
El cliente no dejó un comentario.Rebecca R.
It would've been nice if the truck had a dolly to help move the furniturerahonda P.
We spent 50 minutes waiting for U-Haul to approve access to the key box. Had someone been there at 8am, they could have helped solve that problem but the business didn't open until 11am. The vehicle was way too old to only have 69,000 miles....tires were all rusty and scuffed and of all different ages. The engine struggled to get to 60 mph. The shocks were bad. The brakes were good. Upon entering the store to return the vehicle at 11:45am, I was greeted with a, "What!?" from a large lady behind a desk. I said two words: "Uhaul return" and she brightened up dismissing me with a "I'll take care of it." Don't deal with this location, we were 5 minutes away from going to Home Depot. Do that, instead.David N.
El cliente no dejó un comentario.Ronald T.
El cliente no dejó un comentario.SAMUEL M.
El cliente no dejó un comentario.james T.
The woman who checked in my truck when I brought it back was unfriendly rude and didn't tell me what my total was and charged my card before she told me . Then when I questioned the charges she gave me attitude and asked what was I complaining about. She didn't explain my charges to me to equal what I was charged.Tina W.
El cliente no dejó un comentario.David P.
Good JobOLAIDE O.
Excellent costumer serviceWilliam S.
Everything was great and excellent customer service!STEVIE B.
El cliente no dejó un comentario.BRENDA C.
Great experience, in and out quickly. Very friendly staff!Larry B.
El cliente no dejó un comentario.Samuel W.
Went well. Thank you guys so much.Deborah C.
El cliente no dejó un comentario.shawn M.
Warn them if using the app to return the rental, to not return the key prior to completing the return on the app. I returned the key, then couldn't complete the app return because it wanted photos of the dash.DRURY B.
Will use this company again! Thank you~Jeffrey O.
No complaint about BDK Floors but the UHaul Rental Procedure is clumsy and time consuming. The Web based system is slow, and ponderous. You guys could do better.Frank L.
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