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Aja C
Customer Reviews for Bayport Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, really. In my part Everything was good stuff very pleasant. They explain all the details how to pick up the truck and how to return it
Nila MThe gas tank was below empty and gas light was on. Had to rush and get gas as I was riding on fumes. I would just suggest that if renters return on empty that there is a little gas for the next person. Overall office staff was very nice and helpful and gave me a gas credit.
Samantha JThe manager was personable and helpful. Someone rear-ended me.and he helped me with the process. He was down to earth and helpful. He even called me later to follow up. Excellent customer care.
John MEase of pick up and drop off.
James KUHaul customer service made the reservations for 8 am the location didn't open till 10. But someone did come in about an hour early. UHaul customer service was given the distance from pick up to drop off but didn't give me enough free miles, so I had to pay extra even after I dropped of the truck a day earlier
Brent LExcellent experience !!!
mary vNothing it was great
Judy SCalled the telephone number provided which was answered promptly and the representative helped me with the drop off process.
John DI keep forgetting his name but the gentleman that works here is so sweet always love renting from him!!
Denise LThis location has NO SERVICE OR WIFI so it makes it impossible to pick up the truck & complete all the needed picture uploads. It took me over an hour to complete my mobile pick up, that should have taken 5 minutes. Never going back here.
George KThe gentleman we worked with at this location was great. The truck was in great shape as well, clean & comfortable. My issue was that they changed my pick-up location to a location much further away from where I was going and then charged me for extra mileage, not to mention the extra gas I had to use.
Rich HYour phone app may the worst in the history of apps.
Thomas GRental went very smoothly. Man was very nice.
GAILA REverything was great. The staff at Bayport Storage we’re excellent!
JAMESE KNothing at all - great experience!
Richard GAfter The Uhaul at Vets Auto didn’t give me my code and the owner of the building (not the auto repair guys) didn’t even bother to help me , uhaul at Bayport storage came to my rescue! Excellent service!
MICHELLECHRISTIN SNothing! It was a great experience
DANIELLEN G