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Rudy V.
Customer Reviews for Bayou Storage Solutions
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Insure that availability of reserved equipment is verified for each location and have communication notifications sent to the customer for whenever the original location for where the reservation was made has to make location revisions due availability. It is a waste of time for anyone to go to a location for rented equipment and then be informed that they need to go somewhere else.
Larry M.tanya was very efficient & nice
Allan S.Absolutely the best service ever, friendly, professional and efficient. I'd definitely recommend this Uhaul facility any day.
Neil C.Tanya was very helpful
Ian S.Fantastic. Friendly and super helpful.
Tyler P.I would still be there if the flood had not ruin my be longings.
Jacquelyne P. | Overall ExperienceChecking in via the app wasn't working well, but the worker at the site was a tremendous help to get us on our way.
Heather M.Best Customer service ever received ! Thank you for the great experience.
Matthew T.Have what the fucking customer orders when they show up.
Hunter B.We just needed a temporary storage solution...for a quick turn around home repair. Bayou Storage worked with us to find exactly what we needed. They have always been available to be answer all our questions and were great to work with. Would recommend them to anyone looking for any storage needs.
Kevin F. | Overall ExperienceThe trailer dimensions are not accurate. The entry into trailer is very narrow. Could not accommodate my cargo. I immediately returned within the hour and was not able to get any credit on a 24 hour rental.
Kenneth H.It was a last minute decision to move that day and were happy to have a truck available. The whole process was painless and professionally executed. I have one more move to make, and I will certainly use U-Haul again.
Daniel V.You need to have more trucks brought in to this area. With all the hurricanes everyone is moving out one way and there is a major shortage of trucks, it makes it look like you don't want to meet the customers needs. Came from Texas where most locations have 10 to 20 trucks. The people of Louisiana sure need the trucks and help.
Robin B.Horrible customer service, woman was very rude.
Abrianna G.Tanya at Bayou Storage was outstanding in picking up and dropping off the trailer.
Larry J.The lady was very helpful who worked there!😊
Teri S.staff was extremely nice
Allan S.Very efficient!
Daniel L.Tanya is a delight to work with. I can't think of a thing they need to do to improve.
Melissa H.The online took over an hour, not downloading well, watched the employee scared to take key from returning customer, had to take pics of scratches before start, ran out of room for pics of all nics on vehicle!
PAMELA R.The young lady at the shop deserves 5 stars. She was super friendly & went out of her way to help me. The equipment deserves 1 star. The auto transport trailer lights didn't qork properly. Had to replace plug assembly. The ratchets for the tire straps were completely rusted together. Took both of us to free them up & lubricate them. Still didnt work great. All of this took valuable time i didn't have. Will figure out another option next time.
Paul A.Fast service and friendly people
chhunheang S.N/a
Daniel C.Very fast and friendly service, if services are ever needed in the future I will definitely us this location again.
Tina D.Great customer service. We appreciate your help with our moving needs.
dianna J.Just wondering why your trucks arent kept full of gas. It's hard to guess $ amount to replaced what you use.. not being familiar with how much it burns.
Jacquelyn P.The service Rep was friendly and knowledgeable. I had a very good experience at the counter. I will definitely be renting here again. Also, the return process was super easy.
Tamica T.The door on the cargo trailer I used was extremely hard to open then I couldn't get it to shut back had to leave it open to move my furniture. Which delayed my move because of the rain.
Clemence G.Great staff! Professional, courteous and go out of their way to take care you.
Ronald F.No you all were good.nothing to inprove
Therese U.The customer service was good. But schedule pick up was scheduled while business was closed. Pivot point needed to be lubed on car dolly
Ronnie K.Nothing. Everything was PERFECT best location in Lake Charles!
Kimberly G.theres Nothing to improve!
Shawn D.I scheduled my truck at a place close to my house. I got there and they told me my truck was at a different location. Not pleased with that at all.
Andrew C.Thank you for your service.
Anna M.The lady was very professional and I would rent from her again.
lois P.Excellent service personnel. Only suggestion is to cover the 1-2 o'clock lunch hour.
David B.Lady at the front desk was extremely friendly and helpful. Our move went smoothly and we're very pleased with our unit. Our only complaint is that the place is difficult to maneuver with a trailer.
Patrice B. | ReservaciónThe employees were very nice & informative . Glad we chose this location!
Zyria R. | ReservaciónN/C
tavein S.Awesome Service??
Angela P.Easy check in and they meet us in the parking lot when we dropped it. Fast and friendly.
Nichole G.This storage facility is amazing!
CORIN C. | First ImpressionsUnit was clean, service was great
ROBERTA R. | First Impressions