Everything was perfect
Robert B.
Customer Reviews for Baumgartner Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very good guy
Won S.The dealer is a GOAT (roy).
Muhammad C.Very nice people
Janet R.He charge me for a full day instead of the 50 miles which was a 1 per mile he charge me for 100 extra miles I will be disputing
ANISSA W.You can have bungie cords in truck( I don't know if they were offered )
ANDREW S.Make sure the agents are provided with the available specials offered online.
Michael S.N/C
Edward G.Roy was a pleasure to work with!
CARMEN P.The gentleman who assisted me was very courteous and helpful.
KEVIN M.The service center did a phenomenal job.
Kenol D.I only rented here because it was the only location within 15 miles that had a vehicle available.
Jonathan J.Ninguno
GUILLERMO R.The location for our initial location was. Loses when we arrived. We waited for 45 minutes, then called U-Haul corporate. After waiting in the queue for ten minutes, I was placed on hold on for at least another ten minutes. I hung up and called back and was placed back in the queue and waited again. I was finally helped and sent to Baumgartner's, who were great. I was told by U-Haul corporate that I would receive a $50 Credit on my credit card, which I have not received.
LEE M.Please have an alternative contactless method for returning the vehicle in the case of a phone dying.
Lina S.You guys are awesome thank you
ALI R.Offer trucks with lift gates
robert U.Awesome and friendly
Marvin M.Truck's alignment was terrible. Steering wheel is at 1 o'clock driving straight. Location was great. Fast and friendly and the uhaul truck was in a locked gated area. All good things! Thanks
malcolm H.My pick-up location was changed 5 times. Additionally, my car tow and truck weren't in the same location, and I had to drive an hour to pick up the 2 separate rentals. Absolutely horrible customer experience and even worse customer service.
Jonathan R.I had to fix the jack handle before I could use it. I was lucky that the pick-up location was a Hardware store. I had to use tools and get a bolt and washers to fix the handle. I was 16hrs from home and no other choice in a trailer to rent. It was also the straps for the front wheel that was 3/4 of the way cut through. I had to buy straps to strap the front of the car down.
David W.Excellent service. Truck was clean and in good condition. The staff members were great !
Brianne D.Excellent customer service
Albert L.No packing supplies. Out of the way location. Part of another business so not dedicated to uhaul.
Peter G.Well I'm a returning customer and again satisfied with this vendor. It was smooth and easy to rent from them, so hopefully it will be for the next customer.
celeste R.None everything was great and great service thank you and god bless stay safe
Rosemarie R.I'll use the Uhaul location again.
livingsto E.ever thing was good.
leroy J.Everything was wonderful! This was such a pleasant experience. The staff was knowledgeable and friendly!!! I'd gladly recommend this location to everyone I know. Thanks a million!
Nicole W.Nothing. I returned the truck without hassle or problems. He gave my receipt and I was finished. Great company and great business. Spent hundreds of dollars less by doing the move myself and a couple of good friends. Thanks U-HAUL
david B.Service was great, easy rental process, and great customer service
maximina P.Don't bother using them, they over charged me for 3 days and a extra 200 miles, gave me a broken hitch and then I had to wait o we 2 hours for someone to show up to fix it, and after all that, they had the damn nerve to charge me another $38 because I didn't put more gas
richard C.I wanted to let you know how helpful and so patient and knowledgable Mr Roy was in Carteret.Nj. This man took the time to make sure I had what I needed and made sure I knew everything about the 26 ft truck I rented from Uhaul. This meant a great deal to me a single mom with 5 kids....I think it's important to mention when people are really doing a great job. Uhaul is lucky to have such a great employee. Thank you Mr Roy for all your help, it was greatly appreciated.
Stacey D.Very satisfied.
gary D.He is very nice and friendly guy very good service no extra charges
Gurpreet S.Definitely recommend, I needed the truck at a moment's notice, and it was ready to go ! Thanks to Baumgartner hardware I was able to move quickly and efficiently, they are the best
Michael B.Absolutely the best experience for truck rental ever ! No hassle, equipment ready to go, return was just as easy, will definitely recommend
Michael B.First time using the mobile pick up there were a few snags but I would recommend taking its of photos no need to call customer service
Taiga I.I love the service price is reasonable very goood system
philip B.Fast and friendly
Kim S.Good service no problems
Marva B.