Customer Reviews for Baumgartner Hardware
(U-Haul Neighborhood Dealer)

358 reviews

31 Randolph St   Carteret, NJ 07008

(732) 541-2848

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(732) 541-2848

31 Randolph St
Carteret, NJ 07008

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Thank you

JAMES SMITH 
Rating:
5.0

Customer did not leave a comment.

Neelima Ravi 
Rating:
5.0

Customer did not leave a comment.

lorraine falcon 
Rating:
5.0

Thank you for your kind and professional service.

JAMES SMITH 
Rating:
5.0

The reservation, check-in, and check-out process was easy/effortless. The van was new, clean, and well maintained. Roy and staff were very friendly and helpful. I will definitely use this location for a U-haul rental again. Highly recommended.

allyson morgan 
Rating:
5.0

Customer did not leave a comment.

zoraida ruiz 
Rating:
5.0

Customer did not leave a comment.

melanie averette 
Rating:
5.0

Easy to rent and faster

Wilfredo Portillo 
Rating:
5.0

Maybe get a later closing time on weekends

guillermo rentas 
Rating:
5.0

excellent treatment and equipment and very good service

janet mena 
Rating:
5.0

Customer did not leave a comment.

Moriama Serrano 
Rating:
5.0

Customer did not leave a comment.

Neville Sobers 
Rating:
5.0

My agent was very nice and helpful. Really made my moving experience painless and pleasant. Will absolutely recommend.

Aliah Jones 
Rating:
5.0

Nothing! Experience was great from start to finish.

Daniel Grabon 
Rating:
5.0

Customer did not leave a comment.

Margaret Barrett 
Rating:
3.0

Have equipment fixed when renting, like lights tires, very important even if your not driving far, weight of freight would be heavy and with a equipment telling you, need air, flat or slow leak, can blow on you and may cause and accident, or waiting for a accident to happen. Other than that the service was great. I would recommend this business to friends and family!

theodore rivas 
Rating:
5.0

Customer did not leave a comment.

Santiago Vega 
Rating:
5.0

Customer did not leave a comment.

ISABEL RIOS 
Rating:
5.0

Customer did not leave a comment.

Devon Hastings 
Rating:
5.0

Customer did not leave a comment.

vanessa rivera 
Rating:
4.0

More available trucks for rental with seat adjustments

Aldoth Edwards 
Rating:
5.0

Customer did not leave a comment.

GLENN morgan 
Rating:
5.0

Customer did not leave a comment.

GLENN morgan 
Rating:
5.0

You guys are awesome 👏

aymed gonzalez 
Rating:
5.0

Customer did not leave a comment.

karen fint 
Rating:
5.0

This venue is in my neighborhood but I always went to Rahway that was where I was use to. Last minute Circumstance and I saw that they had what I needed available. Even though I needed it for less than an hour nevertheless the van was clean and everything was marked accordingly!!! The drop was easier than the pickup and quick. I used the van for about an hour and 1 mile and gas still at the same level! That’s how local I was!!! And the price was very reasonable. The owner was very pleasant and communicative!!! This is on my go to list for next time

Yolanda Taylor 
Rating:
5.0

Say thank you to the guys before you leave with the truck. The professional treatment and courtesy is much appreciated!

Aldoth Edwards 
Rating:
5.0

All good

MICHAEL DERISI 
Rating:
5.0

Customer did not leave a comment.

Jonny Mejia 
Rating:
5.0

Customer did not leave a comment.

DARRYL MIKELL 
Rating:
1.0

I was charged for gas although I returned the truck with the same gas I received. It was actually more than when received. The return was 10 feet from the gas station and it’s literally on camera the truck being fueled. This feels like robbery.

Charisma Harrison 
Rating:
5.0

Customer did not leave a comment.

Kiana Brown 
Rating:
4.0

Customer did not leave a comment.

Anthony DeLuca 
Rating:
5.0

Customer did not leave a comment.

David DuBois 
Rating:
5.0

great service

William Falcon 
Rating:
5.0

Customer did not leave a comment.

Millicent Starks 
Rating:
5.0

Customer did not leave a comment.

Scott Schnee 
Rating:
5.0

Customer did not leave a comment.

Ellen Skiba 
Rating:
5.0

The whole process was good.

mohammed azouzi 
Rating:
5.0

Customer did not leave a comment.

PEDROL CASTANEDA MEDINA 
Rating:
1.0

Customer did not leave a comment.

Fariha Jaffery 
Rating:
5.0

Possibly two more rental vehicles at this property.

barbra herbert 
Rating:
2.0

Arreglar el camion esta viejo

Manuel Ramos 
Rating:
5.0

Customer did not leave a comment.

louis valentin 
Rating:
5.0

Customer did not leave a comment.

robert vasquez 
Rating:
5.0

Customer did not leave a comment.

Sade King 
Rating:
5.0

Customer did not leave a comment.

robert vasquez 
Rating:
5.0

Great guy in Carteret NJ

william oatman 
Rating:
5.0

Customer did not leave a comment.

JOSE JIMENEZ 
Rating:
5.0

Nothing really..everything was good

Rose Kengocha 
Rating:
5.0

Customer did not leave a comment.

Anthony Rodriguez 
Rating:
5.0

Everything was great

robert king 
Rating:
4.0

The only issue was the change in pickup location, twice as far from my house, 20 minute versus 50 minute drive. Given 50 miles, but no compensation for the cost of the difference.

Christopher Haid 
Rating:
5.0

Customer did not leave a comment.

Harold Seymore 
Rating:
5.0

Good customer service & try to help as much as can . He help me a lot great guy . !!!

Jaime Delgado 
Rating:
5.0

Customer did not leave a comment.

Ellen Skiba 
Rating:
5.0

Customer did not leave a comment.

Luis Ramos 
Rating:
5.0

Customer did not leave a comment.

Steven Cyran 
Rating:
5.0

Customer did not leave a comment.

Lydia Gonzalez 
Rating:
5.0

Everything seemed perfect to me.

Joram Kengocha 
Rating:
4.0

Customer did not leave a comment.

William Seramba 
Rating:
5.0

I originally wanted a furniture dolly, which wasn't available at the location. The app could use some improvements- the loading time was way too long.

Da Jung Kim 
Rating:
5.0

Customer did not leave a comment.

Will Borders 
Rating:
5.0

You are good 100%

Joram Kengocha 
Rating:
5.0

Manger was very helpful and polite

richard galvanek 
Rating:
5.0

Excellent service

Sriyan Weerasekara 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY WICKES 
Rating:
5.0

Everything was perfect

Robert Brown 
Rating:
3.0

Customer did not leave a comment.

William Manley 
Rating:
5.0

Very good guy

Won Shin 
Rating:
5.0

Customer did not leave a comment.

jolie battista 
Rating:
5.0

The dealer is a GOAT (roy).

Muhammad Chaudhry 
Rating:
5.0

Very nice people

Janet Raymond 
Rating:
5.0

Customer did not leave a comment.

BEVERLY PITCHFORD 
Rating:
5.0

Customer did not leave a comment.

Donna Taylor 
Rating:
1.0

He charge me for a full day instead of the 50 miles which was a 1 per mile he charge me for 100 extra miles I will be disputing

ANISSA WILLIAMS 
Rating:
5.0

You can have bungie cords in truck( I don’t know if they were offered )

ANDREW SIARKIEWICZ 
Rating:
5.0

Make sure the agents are provided with the available specials offered online.

Michael Sleight 
Rating:
5.0

Customer did not leave a comment.

RICARDO SANTIAGO 
Rating:
5.0

Customer did not leave a comment.

Jesse Jennings 
Rating:
5.0

N/A

Edward Gordon 
Rating:
5.0

Customer did not leave a comment.

HECTOR REYES-ESPINAL 
Rating:
5.0

Customer did not leave a comment.

EDGAR MOJICA 
Rating:
5.0

Customer did not leave a comment.

ROBERT ESPINOSA BONIFACIO 
Rating:
5.0

Customer did not leave a comment.

MICHELE BELL 
Rating:
2.0

Customer did not leave a comment.

william falcon 
Rating:
4.0

Roy was a pleasure to work with!

CARMEN PRISCO 
Rating:
5.0

The gentleman who assisted me was very courteous and helpful.

KEVIN MOORE 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN DISTEFANO 
Rating:
5.0

The service center did a phenomenal job.

Kenol Dufresne 
Rating:
4.0

Customer did not leave a comment.

JAMES MAHON 
Rating:
5.0

Customer did not leave a comment.

ALICIA ESQUILIN 
Rating:
3.0

I only rented here because it was the only location within 15 miles that had a vehicle available.

Jonathan Joshua 
Rating:
5.0

Customer did not leave a comment.

KEISHA BOSTON 
Rating:
5.0

None

GUILLERMO RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Peter Ulyett 
Rating:
5.0

The location for our initial location was. Loses when we arrived. We waited for 45 minutes, then called U-Haul corporate. After waiting in the queue for ten minutes, I was placed on hold on for at least another ten minutes. I hung up and called back and was placed back in the queue and waited again. I was finally helped and sent to Baumgartner’s, who were great. I was told by U-Haul corporate that I would receive a $50 Credit on my credit card, which I have not received.

LEE MARGOLIS 
Rating:
5.0

Customer did not leave a comment.

Patricia Chatman 
Rating:
5.0

Customer did not leave a comment.

ANN BROOKE 
Rating:
5.0

Customer did not leave a comment.

PAUL OGDEN 
No reviews have been submitted for this location.

Additional Services at this Location

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