Customer Reviews for Baumgartner Hardware
(U-Haul Neighborhood Dealer)

367 reviews

31 Randolph St   Carteret, NJ 07008

(732) 541-2848

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(732) 541-2848

31 Randolph St
Carteret, NJ 07008

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

richard g 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Customer did not leave a comment.

Rami A 
Rating:
5.0

Customer did not leave a comment.

Winis C 
Rating:
5.0

Customer did not leave a comment.

Loretta H 
Rating:
5.0

I had so much important things to move and lot of time it took to do it. Thank you SO much

MICHAEL M 
Rating:
5.0

Clean back of vehicles before customer picks it up.

Danielle A 
Rating:
2.0

Customer did not leave a comment.

Iris M 
Rating:
5.0

Customer did not leave a comment.

juan g 
Rating:
5.0

Thank you

JAMES S 
Rating:
5.0

Customer did not leave a comment.

Neelima R 
Rating:
5.0

Customer did not leave a comment.

lorraine f 
Rating:
5.0

Thank you for your kind and professional service.

JAMES S 
Rating:
5.0

The reservation, check-in, and check-out process was easy/effortless. The van was new, clean, and well maintained. Roy and staff were very friendly and helpful. I will definitely use this location for a U-haul rental again. Highly recommended.

allyson m 
Rating:
5.0

Customer did not leave a comment.

zoraida r 
Rating:
5.0

Customer did not leave a comment.

melanie a 
Rating:
5.0

Easy to rent and faster

Wilfredo P 
Rating:
5.0

Maybe get a later closing time on weekends

guillermo r 
Rating:
5.0

excellent treatment and equipment and very good service

janet m 
Rating:
5.0

Customer did not leave a comment.

Moriama S 
Rating:
5.0

Customer did not leave a comment.

Neville S 
Rating:
5.0

My agent was very nice and helpful. Really made my moving experience painless and pleasant. Will absolutely recommend.

Aliah J 
Rating:
5.0

Nothing! Experience was great from start to finish.

Daniel G 
Rating:
5.0

Customer did not leave a comment.

Margaret B 
Rating:
3.0

Have equipment fixed when renting, like lights tires, very important even if your not driving far, weight of freight would be heavy and with a equipment telling you, need air, flat or slow leak, can blow on you and may cause and accident, or waiting for a accident to happen. Other than that the service was great. I would recommend this business to friends and family!

theodore r 
Rating:
5.0

Customer did not leave a comment.

Santiago V 
Rating:
5.0

Customer did not leave a comment.

ISABEL R 
Rating:
5.0

Customer did not leave a comment.

Devon H 
Rating:
5.0

Customer did not leave a comment.

vanessa r 
Rating:
4.0

More available trucks for rental with seat adjustments

Aldoth E 
Rating:
5.0

Customer did not leave a comment.

GLENN m 
Rating:
5.0

Customer did not leave a comment.

GLENN m 
Rating:
5.0

You guys are awesome 👏

aymed g 
Rating:
5.0

Customer did not leave a comment.

karen f 
Rating:
5.0

This venue is in my neighborhood but I always went to Rahway that was where I was use to. Last minute Circumstance and I saw that they had what I needed available. Even though I needed it for less than an hour nevertheless the van was clean and everything was marked accordingly!!! The drop was easier than the pickup and quick. I used the van for about an hour and 1 mile and gas still at the same level! That’s how local I was!!! And the price was very reasonable. The owner was very pleasant and communicative!!! This is on my go to list for next time

Yolanda T 
Rating:
5.0

Say thank you to the guys before you leave with the truck. The professional treatment and courtesy is much appreciated!

Aldoth E 
Rating:
5.0

All good

MICHAEL D 
Rating:
5.0

Customer did not leave a comment.

Jonny M 
Rating:
5.0

Customer did not leave a comment.

DARRYL M 
Rating:
1.0

I was charged for gas although I returned the truck with the same gas I received. It was actually more than when received. The return was 10 feet from the gas station and it’s literally on camera the truck being fueled. This feels like robbery.

Charisma H 
Rating:
5.0

Customer did not leave a comment.

Kiana B 
Rating:
4.0

Customer did not leave a comment.

Anthony D 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
5.0

great service

William F 
Rating:
5.0

Customer did not leave a comment.

Millicent S 
Rating:
5.0

Customer did not leave a comment.

Scott S 
Rating:
5.0

Customer did not leave a comment.

Ellen S 
Rating:
5.0

The whole process was good.

mohammed a 
Rating:
5.0

Customer did not leave a comment.

PEDROL C 
Rating:
1.0

Customer did not leave a comment.

Fariha J 
Rating:
5.0

Possibly two more rental vehicles at this property.

barbra h 
Rating:
2.0

Arreglar el camion esta viejo

Manuel R 
Rating:
5.0

Customer did not leave a comment.

louis v 
Rating:
5.0

Customer did not leave a comment.

robert v 
Rating:
5.0

Customer did not leave a comment.

Sade K 
Rating:
5.0

Customer did not leave a comment.

robert v 
Rating:
5.0

Great guy in Carteret NJ

william o 
Rating:
5.0

Customer did not leave a comment.

JOSE J 
Rating:
5.0

Nothing really..everything was good

Rose K 
Rating:
5.0

Customer did not leave a comment.

Anthony R 
Rating:
5.0

Everything was great

robert k 
Rating:
4.0

The only issue was the change in pickup location, twice as far from my house, 20 minute versus 50 minute drive. Given 50 miles, but no compensation for the cost of the difference.

Christopher H 
Rating:
5.0

Customer did not leave a comment.

Harold S 
Rating:
5.0

Good customer service & try to help as much as can . He help me a lot great guy . !!!

Jaime D 
Rating:
5.0

Customer did not leave a comment.

Ellen S 
Rating:
5.0

Customer did not leave a comment.

Luis R 
Rating:
5.0

Customer did not leave a comment.

Steven C 
Rating:
5.0

Customer did not leave a comment.

Lydia G 
Rating:
5.0

Everything seemed perfect to me.

Joram K 
Rating:
4.0

Customer did not leave a comment.

William S 
Rating:
5.0

I originally wanted a furniture dolly, which wasn't available at the location. The app could use some improvements- the loading time was way too long.

Da J 
Rating:
5.0

Customer did not leave a comment.

Will B 
Rating:
5.0

You are good 100%

Joram K 
Rating:
5.0

Manger was very helpful and polite

richard g 
Rating:
5.0

Excellent service

Sriyan W 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY W 
Rating:
5.0

Everything was perfect

Robert B 
Rating:
3.0

Customer did not leave a comment.

William M 
Rating:
5.0

Very good guy

Won S 
Rating:
5.0

Customer did not leave a comment.

jolie b 
Rating:
5.0

The dealer is a GOAT (roy).

Muhammad C 
Rating:
5.0

Very nice people

Janet R 
Rating:
5.0

Customer did not leave a comment.

BEVERLY P 
Rating:
5.0

Customer did not leave a comment.

Donna T 
Rating:
1.0

He charge me for a full day instead of the 50 miles which was a 1 per mile he charge me for 100 extra miles I will be disputing

ANISSA W 
Rating:
5.0

You can have bungie cords in truck( I don’t know if they were offered )

ANDREW S 
Rating:
5.0

Make sure the agents are provided with the available specials offered online.

Michael S 
Rating:
5.0

Customer did not leave a comment.

RICARDO S 
Rating:
5.0

Customer did not leave a comment.

Jesse J 
Rating:
5.0

N/A

Edward G 
Rating:
5.0

Customer did not leave a comment.

HECTOR R 
Rating:
5.0

Customer did not leave a comment.

EDGAR M 
Rating:
5.0

Customer did not leave a comment.

ROBERT E 
Rating:
5.0

Customer did not leave a comment.

MICHELE B 
Rating:
2.0

Customer did not leave a comment.

william f 
Rating:
4.0

Roy was a pleasure to work with!

CARMEN P 
Rating:
5.0

The gentleman who assisted me was very courteous and helpful.

KEVIN M 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN D 
Rating:
5.0

The service center did a phenomenal job.

Kenol D 
Rating:
4.0

Customer did not leave a comment.

JAMES M 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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