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donald M.
Customer Reviews for Baumans Carpet And Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Pamela C.I was charged for 24 blankets that were not in the truck, U-Haul said to contact the local site where I picked up the truck, the local site said only U-Haul issues refunds. The site was closed when I picked up the truck even though their posted hours indicated they should be open.
Shane L.Everyone at every level was eager to help me get in a vehicle that would fit my particular need. In this case I needed to move a 6ft Yamaha Baby Grand safely from one home and deliver it to another without losing intonation or sustaining any damage. These particular pianos can weight nearly 1,000 lbs and the ride needs to be good as well as being equipped with long ramp flush to box truck flooring. If I were to make a recommendation for improvement, I would ask that U-Haul bring their strapping rails out about 3/4" to 1" so that heavy duty strap hooks can fit through to be wrapped around the rails so they don't vibrate loose during the ride. Also, it would be nice if the rails were made out of a stronger, more rigid materials to better secure the more valuable furniture or heavy instruments like grand pianos. that's just a suggestion. The price for the 15ft box truck was very reasonable and the truck ran very well. I would definitely go to Bauman Carpet and Furniture to rent their equipment in the future. I just recently learned that they were managing a U-Haul location. Gracias
mark P.The people were SO nice and SO accommodating. We didn't see that the rain was gonna be so heavy in the weather report initially, but by pickup time we had a downpour and they still did an excellent job helping me while we both got completely soaked. Can't find people like that anymore. ¡Gracias!
ERICA W.Annie took the keys and smiled gently as she said she would verify that everything was in good order quickly. I later received an email with an adjusted amount as we went over on the allotted mileage. The store looked great and we're considering buying furniture from them. Garnett seems to be a lovely town and we're glad to have moved here.
Brandy G.We dropped of the truck 2 1/2 hours before due and just filled with gas. The gentleman who was called to ask help a customer check in a customer for Uhaul was asked if he could help a Uhaul customer and I geared him sigh and said he guessed he could. He was ok enough just not truly enthused about having to deal with the Uhaul. Then after we left I get a $13.13 charge for gasoline when we left the gas station 5 minutes before dropping off and put $60 in to get it back to 1/2 a tank. So I'm not sure if truck was looked at if it was on incline but we know when we dropped it off itv as a 1/2 a tank.
Melaine S.Didn't really appreciate being charged an extra $30 For being a few minutes late Plus I had to wait for them to get on the computer And log on to return it So I was charged for late charges
GEORGE M.Lights not working, wires broken on tail lights and markers lights
donald M.The local Uhaul is great but the attitude we get from Uhaul is less than stellar.
merle D.Your trucks need cruise control. They also claim to have 4 ports to charge devices but only had one place.
Jeffrey R.Had problems with computer system!
terry H.Everyone was super helpful, kind and eager to help. Great experience.
Alex M.Very kind and helpful with my last minute reservation. I was there full focus during the whole rental process.
Audra P.Worked out perfectly! Price was right!!
GREG G.I ordered 12 moving blankets, 1 appliance dolly and a box dolly. They had none of the above. The gentleman did not know how to remove them from the total amount Charged. Very upsetting.
Deborah M.First of all some of your people are crooks they tell u One thing and then they break it of in your ass. When you go to pay. Then your company try s to make the people that helps rents your stuf look bad. Wow you need to hire good cordenators. SHAME on YOU.
RICKY LEE F.drop off location was not as I had requested online, but was not a big deal. not sure how it got changed.
Tammy S.This was not the location I wanted to use . I had to go 40 miles out of my way to get the truck. Plus we were late to other places we were to be.
kenneth A.I only used the truck for one day not the two as reserved but still charged for two days. Not happy. I want a refund for a day...
REGAN S.The trailer was clean but had broken seals which was not visible from the outside. The trailer leaked water in a small spell of rain and damaged about $3000 of wood products.
Noreen D.