Comentarios del cliente para Bauers Custom Hitches

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Bauers Custom Hitches

Grado total:

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MARY D. en

Grado:

Young man who helped me was especially great. He knew what he was doing, he was quick and very personable.

Amber R. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

The service was quick and friendly. It was my first time using Uhaul, but they explained everything very clearly and the return process was a cinch. Would recommend

JONATHAN B. en

Grado:

These guys are great! I've had excellent service from Bauer's Custom Hitches (also a Minnoco service station) for automotive gas and household propane refills. Now I can add U-Haul to that high level as well. 100% A+.

Peter L. en

Grado:

El cliente no dejó un comentario.

Jon F. en

Grado:

El cliente no dejó un comentario.

Mary Jane E. en

Grado:

El cliente no dejó un comentario.

chuck d. en

Grado:

Not a thing. Great service and reasonably priced.

TERRY F. en

Grado:

I was able to get one of the 4 wheel furniture movers,, but it would be nice if you had more available for others in the future. But overall,, it was a super place and helpful workers. We were so very glad to have found this location.

Jared C. en

Grado:

El cliente no dejó un comentario.

DUANE F. en

Grado:

El cliente no dejó un comentario.

BARBARA Y. en

Grado:

El cliente no dejó un comentario.

ERIC W. en

Grado:

El cliente no dejó un comentario.

Rachel S. en

Grado:

El cliente no dejó un comentario.

Sean W. en

Grado:

El cliente no dejó un comentario.

Sarah S. en

Grado:

El cliente no dejó un comentario.

Kelly E. en

Grado:

El cliente no dejó un comentario.

MITCH H. en

Grado:

El cliente no dejó un comentario.

Ron A. en

Grado:

El cliente no dejó un comentario.

STEVEN A. en

Grado:

Bauers is my favorite place to go for gas, propane and any uhaul equipment. Customer service is excellent! Thanks

wayne s. en

Grado:

The staff was great, everything went smoothly Thank you

Charles P. en

Grado:

El cliente no dejó un comentario.

Matthew C. en

Grado:

El cliente no dejó un comentario.

Roy E. en

Grado:

Shawna at the Minnetonka UHaul was great. Thank you.

Rebecca A. en

Grado:

Helpful service. Poor parking for vehicles to leave while using the van, truck etc. Error on including a dolly that was not in the van was taken off my bill immediately. I would use this location again.

Terra B. en

Grado:

I did not interact with anyone at this location. My general interaction with u-haul for this reservation was poor

Terra B. en

Grado:

I had a rough rental overall and it was not great. However I cannot speak to the cleanliness I did not go inside nor interact with anyone at this site. Although U-haul customer service was not great

Laura B. en

Grado:

It was very busy the morning I was in there and the woman who helped me was extremely efficient and apologetic. She handled what seemed to be a very stressful morning calmly and friendly!

Chris H. en

Grado:

El cliente no dejó un comentario.

Timothy B. en

Grado:

El cliente no dejó un comentario.

Melissa G. en

Grado:

The location was really cramped. There were two separate lines inside the store, and the guy who helped us seemed stressed and overwhelmed. We had to wait, since there was a line, and it wasn't easy to find parking (since it was quite busy), but I think we made it in and out of the store in about 20 minutes, after waiting for 3-4 parties to go before us. It was easy to find the location, but it was quite small inside the store. The staff guy who helped us with our equipment return process didn't provide us with a receipt or ask to see our paperwork at all, so I wasn't fully reassured that we did the return properly for the U-Haul. He was friendly, but I felt bad that he was running around to do everything inside and outside the store.

Rebecca A. en

Grado:

El cliente no dejó un comentario.

Steven B. en

Grado:

Get your online system working, uhaul. The manager at my pickup location stated that the online system is in transition and I should take photos myself at the beginning of the rental so as to dispute any unnecessary charges... Yet uhaul didn't care to review my pre-rental photos and their system did not allow me to upload them upon pickup of the truck.

CHristina K. en

Grado:

El cliente no dejó un comentario.

Scott H. en

Grado:

El cliente no dejó un comentario.

Shanna P. en

Grado:

El cliente no dejó un comentario.

ABDULAH E. en

Grado:

Very helpful

Thomas H. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

To small of a location for a 26’ truck and car hauler.

Rodd J. en

Grado:

El cliente no dejó un comentario.

Nestor C. en

Grado:

Good people, very thorough

Peter K. en

Grado:

Only one friendly young man working the very busy U-Haul desk and the separate cashier counter for all the gas station business. He is over worked and will resign soon if you do not properly staff the business. Same guy all by himself at pickup and drop off.

Michael C. en

Grado:

El cliente no dejó un comentario.

Sunder P. en

Grado:

El cliente no dejó un comentario.

Patrice M. en

Grado:

El cliente no dejó un comentario.

Kurt R. en

Grado:

El cliente no dejó un comentario.

CINDY G. en

Grado:

Staff is very rude. When called to make sure the truck I returned was all checked in he asked why I was upset. Even though past hours the door was open .At the time did not realize they were closed as the door was open and staff was there. I told him he treated me like an ass and was very disrespectful. I informed I filed a complaint and he started laughing. I said ok laugh but not funny to me. I informed A complaint has been filed and he said you did not have too we did everything right. I informed ok I do not agree and he kept laughing. I said I would not recommend this location to anyone and he said he did not care. It will not affect them. All he had to do is apologize for his poor customer service the day before and everything would be fine. Instead meant nothing to him as they have so much business they can treat people however they want. I have always had good service in the past when I needed UHaul. I am very disappointed with this location and their egotistical behavior.

Marilee C. en

Grado:

El cliente no dejó un comentario.

Sharmarke M. en

Grado:

N/A

Gary E. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

El cliente no dejó un comentario.

paul h. en

Grado:

El cliente no dejó un comentario.

Nathan K. en

Grado:

El cliente no dejó un comentario.

anne p. en

Grado:

everything went smoothly....will most certainly rent from your store again

Sarah K. en

Grado:

El cliente no dejó un comentario.

REBECCA F. en

Grado:

Nothing-Bauer's is simply the best!

COURTNEY J. en

Grado:

On the flip side of our pick-up location, this location is amazing! We have rented from here many times and will continue to. Everyone is always so friendly, knowledgeable, and helpful. As soon as I drove up, someone saw me with my trailer and came out to meet me. This was especially helpful because it meant I did not need to take my six-month-old son out of the car to go inside. I was told to drive around back where I was immediately met again by the same gentleman. He unhooked my trailer and hauled it away, took my name and sent me on my way. He did the check-out work inside without needing me and I had an emailed receipt within ten minutes. I spent about 3 minutes dropping off at this location, being helped by a very nice gentleman. This was an infinitely better experience than picking up our trailer! I absolutely recommend this location to others!

Moira S. en

Grado:

Computers were very slow . I registered on line and I still had to go through the whole process twice when I got to the store.

tyree m. en

Grado:

El cliente no dejó un comentario.

lynn v. en

Grado:

El cliente no dejó un comentario.

Joseph A. en

Grado:

El cliente no dejó un comentario.

Matt K. en

Grado:

Quick drop off.

victoria t. en

Grado:

Danny was amazing, professional, kind, and knowledgeable. Hire more individuals like him.

Paul K. en

Grado:

El cliente no dejó un comentario.

keith s. en

Grado:

El cliente no dejó un comentario.

BRIAN G. en

Grado:

Immediately returned the trailer, within the first 1 hour, due to safety concerns with the trailer hitch. The trailer was bouncing around and it felt very unsafe while towing it on the highway at a safe, speed of 50 MPH. I am seeking a refund on the credit charge

SCOTT S. en

Grado:

El cliente no dejó un comentario.

Jodi F. en

Grado:

Online gets frustrating, to get things set up..but was figured out professionally

michael c. en

Grado:

You guys are awesome!!!

DAVID K. en

Grado:

El cliente no dejó un comentario.

Dave D. en

Grado:

The 26 foot truck operated OK but had over 176K miles. Seemed like a lot of miles.

Ahmed N. en

Grado:

I placed my order 3 weeks in advance, but was told on the day of my move that they didn’t have the equipment I reserved...not acceptable and very inconvenient. I had to run all over town looking for the dollies, which cost a lot more, and delayed my move by a day.

Brian V. en

Grado:

Very friendly and great service ??

Jennifer E. en

Grado:

The ashtray should be cleaned out. It made the whole truck stink on the inside. Other than that it was in pretty decent condition.

bruce a. en

Grado:

You were very helpful. I would recommend your services.

Mark H. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

MICHAEL B. en

Grado:

Rented equipment was NOT available. I ordered 2 furniture dollies and a vehicle transport. I was told I would have to go 35 miles to pick up those items at another location. I expect them to be at the location where I rent equipment.

john s. en

Grado:

El cliente no dejó un comentario.

danielle m. en

Grado:

El cliente no dejó un comentario.

SCOTT C. en

Grado:

Everything was fine.

Josh B. en

Grado:

Truck was fine but opted to try the online check in to pick up truck early and ended up having to wait 40 mins for the store to open. Seemed like no one was staffed to verify my info in order to move forward.

BYRON H. en

Grado:

long line to get helped

Jay G. en

Grado:

The only good thing about renting from this place was the person, Shauna, who has assisted us with multiple rentals. The U-Haul app never works, and without Shauna we would have abandoned the rental attempts completely and gone some place else. In addition to personally handling the rental paperwork and check-out process, Shauna drove the truck out to us in an orientation making the place easy to exit, and provided tips on how to best maneuver the tricky corner lot. The interior of the truck cab was clean enough. However, the brakes on this vehicle were spongy and the gearbox lurched.

JAMES C. en

Grado:

El cliente no dejó un comentario.

SUSAN L. en

Grado:

El cliente no dejó un comentario.

Josh M. en

Grado:

Long wait lines on Sunday morning 4/28

TAMARA K. en

Grado:

Everything was great!

SUSAN L. en

Grado:

El cliente no dejó un comentario.

Colette R. en

Grado:

El cliente no dejó un comentario.

laurie s. en

Grado:

El cliente no dejó un comentario.

Diane D. en

Grado:

You could start by not lying to people about your rental insurance, it's a complete scam and rip off. Plus, if you're going to assist someone in getting their car onto a two dolly then you should be help liable for any and all damages done to the person's vehicle. I am telling everyone how poorly I was treated. Your organization is a complete scam!!!!

Jolene B. en

Grado:

Just busy juggling between normal business and people for rentals.

Cheryl L. en

Grado:

El cliente no dejó un comentario.

Kim B. en

Grado:

El cliente no dejó un comentario.

Scott L. en

Grado:

Have utilized this rental location at least twice now. It has always more than adequately met my needs. Specifically for this visit, they were willing to work it out (calling for approval) to allow me to rent a 20 ft truck for a local, one day use, to be returned to the rental location.

kenneth k. en

Grado:

Bauer's is the best uhaul location I have ever used!

Joan M. en

Grado:

El cliente no dejó un comentario.

jeff b. en

Grado:

fast efficient friendly. Shawna James was excellent. An asset to the location

Justin C. en

Grado:

Should have reserved online to save time, but I've rented from them twice/three times and all have been grade A experiences.