Customer Reviews for Batteries 24/7
(U-Haul Neighborhood Dealer)

70 reviews

1040 W Prospect Rd Ste C   Oakland Park, FL 33309
(just west of the train tracks on w prospect rd)

(954) 358-3414

Location Hours

  • Monday - Friday:
    9:30 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    10 am - 12 pm / 1 pm - 5 pm
  • Sunday:
    10 am - 3 pm

Services at this Location:

Contact Us

(954) 358-3414

1040 W Prospect Rd Ste C
Oakland Park, FL 33309
(just west of the train tracks on w prospect rd)

Services at this Location:

Location Hours

  • Monday - Friday:
    9:30 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    10 am - 12 pm / 1 pm - 5 pm
  • Sunday:
    10 am - 3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

BARRY W. 
Rating:
5.0

Customer did not leave a comment.

JILL D. 
Rating:
5.0

Great location. Manager was friendly and very helpful. No surprises with the numbers. Excellent experience.

ALAN H. 
Rating:
1.0

The odometer did not work and the check engine light was on. My final bill used the estimated mileage not the actual mileage and now they won't pick up the phone for 2 days. I have called 5 times and no one answers. the last 2 days!

MASOOD J. 
Rating:
4.0

Location it was above average, the young gentleman that assisted us at the front desk was excellent very polite. But unfortunately the truck had the gas pump and oil light on and was not clean. Everything else went smooth

Rosaura B. 
Rating:
5.0

Customer did not leave a comment.

DAVANAND N. 
Rating:
3.0

The business has friendly employees but they are rarely in the front office I had to wait -5-10 min each time to get someone to answer the door. Also, the truck was not clean and I had a cigarette in the ashtray.

TERRENCE H. 
Rating:
5.0

Customer did not leave a comment.

RYAN B. 
Rating:
5.0

Customer did not leave a comment.

FABIAN L. 
Rating:
5.0

Mark took excellent care of me and was very attentive to my needs and concerns. For example, I had forgotten my phone charger, and he provided me with a car charger, esp. important since I was traveling to downtown Coral Gables, an area I'm not familiar with, and did his best for us to do the necessary check in/check out while I stayed out of the elements (pouring rain). I definitely will come back. Thank you again, Mark!

LEAH D. 
Rating:
5.0

Customer did not leave a comment.

Terrica A. 
Rating:
5.0

Owner of this business was awesome and certainly went above and beyond to make sure our pick went smoothly. This included managing the shortcomings in the U-Haul system to deliver our needs on time.

JAMES B. 
Rating:
2.0

The place is closed and we have to do everything online to return the truck.

NOEL E. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Margaret A. 
Rating:
3.0

The tow dolly's wheels are unbalanced and need it is a bit scruffy. It needs to either be serviced or retired

ORVILLE F. 
Rating:
5.0

Customer did not leave a comment.

Victor P. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
2.0

Make sure the vehicle you provide a customer is in working condition and has been properly maintenance. The one you provided me was not in proper working condition and it was dangerous.

MATTHEW D. 
Rating:
5.0

Customer did not leave a comment.

Karina E. 
Rating:
5.0

Customer did not leave a comment.

DELMAR P. 
Rating:
3.0

Tried to call ahead to find out about returning truck with fuel in the tank. The truck I picked up in Orlando was completely empty. The Oakland park location never answered their phone calls.

Larry V. 
Rating:
5.0

Customer did not leave a comment.

Recarah J. 
Rating:
5.0

Great service 👏

GARABET D. 
Rating:
1.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Marisol L. 
Rating:
5.0

Great service!

Hector V. 
Rating:
5.0

Customer did not leave a comment.

CHRISTABEL W. 
Rating:
3.0

It was not an easy process 24/7 make sure you're 30 min early to get thru it. My extra equipment purchased was not on truck. Dollie and dozen blankets. The customer call center was a nightmare 30 min on hold to speak with a rep.

Nan S. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY K. 
Rating:
5.0

Customer did not leave a comment.

Dolores W. 
Rating:
5.0

Customer did not leave a comment.

VALERIA C. 
Rating:
3.0

Vehicle was not clean. Gas tank half full. Blankets not folded/removed from previous use. Trash left in truck from previous use. A dolly was in the truck but not a U-Haul dolly and not the appliance dolly that I paid for.

Scott D. 
Rating:
3.0

I was charged a $28 insurance fee even after stating I did not need it. I find this fraudulent!!

Maryna F. 
Rating:
4.0

N/a

BRIAN M. 
Rating:
4.0

Customer did not leave a comment.

Shalonda D. 
Rating:
5.0

Customer did not leave a comment.

ALFRED B. 
Rating:
5.0

Customer did not leave a comment.

MARC G. 
Rating:
5.0

Customer did not leave a comment.

Duane Z. 
Rating:
5.0

Opener was awesome. Friendly n helpful. Will definitely come back to HIM when the need arises.

PHILLIP K. 
Rating:
5.0

Associate was very nice and easy to work with

FAITH R. 
Rating:
5.0

Great guys over at Batteries 24/7. I will go there every time I need a truck.

CHARLES A. 
Rating:
3.0

Truck was on empty fuel wise. message showed 37 miles to empty. Contract showed 1/4 tank. Returned with 1/4 tank. Front of truck had debris from a previous customer. Rear of truck was filthy and had to be cleaned before my use. Some things from previous customer was left in rear of truck and had to be thrown away. Truck had a check engine light on and showed message to tighten fuel cap. I did this but no help. In closing, Truck was dirty / filthy and empty of fuel but employees of location were good but could be way better.

Alfred B. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
1.0

The app sucks

Kevin B. 
Rating:
5.0

The customer service was great and the two brothers had a super personality! But and there is always a but! There was only 3/4 of a tank of gas when I picked up the truck and I was told just to replace what was in the tank before returning it to Gilcrest Building Supply.

KEVIN K. 
Rating:
3.0

Customer did not leave a comment.

KEVIN B. 
Rating:
5.0

Customer did not leave a comment.

steven M. 
Rating:
5.0

Customer did not leave a comment.

Tahily B. 
Rating:
3.0

Parking lot is really small and difficult to drop a trailer off

Lucas B. 
Rating:
5.0

Customer did not leave a comment.

GERARD B. 
Rating:
1.0

The clerk was high. When he met me at the door he and the entire building stunk of marijuana. Shorted me on the gas even though it left it at exactly where I picked it up. Luckily I was smart enough to take a photo of the dash when I dropped the truck off.

CHRISTOPHER F. 
Rating:
5.0

The agents were friendly, knowledgeable, & personable. Because we had provided certain documentation when reserving the vehicle, our initial rental process was fast & short...returning the vehicle was even faster. Next time we need to rent another U-Haul it will be from this office. This was the best experience we've ever had renting a vehicle for moving items. The final charges were almost exactly what we had estimated, and definitely lower than anticipated (there is a difference. 😀)

Pete D. 
Rating:
4.0

As expected, U-Haul did not fail to deliver (get it?). They set aside a newer truck as we were driving it to Alabama. Truck was in very good condition with two minor exceptions. It drove pretty well but very hard to get gas pedal in a consistent spot, that plus maybe running a little rough resulted in about 8 mpg. Secondly, the driver's door was very hard to get a good seal, so sometimes noisy. Other than that, good truck and no issues. Surprisingly comfortable seats.

Ricahrd M. 
Rating:
5.0

Jay & the staff were friendly & worked with me to get the best deal for what I needed.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

MARVIN G. 
Rating:
5.0

Customer did not leave a comment.

Raymond S. 
Rating:
4.0

Customer did not leave a comment.

ALEXIS R. 
Rating:
1.0

Make sure the van doesn't smell like cat piss and cigarettes and is not infested with roaches

Anton B. 
Rating:
4.0

I rented the truck today , for 2 hours. When I came back I asked how much and was told $28. 20 mns later i get an email and bill for $45. Why

BARRY H. 
Rating:
4.0

Customer did not leave a comment.

Pedro A. 
Rating:
5.0

Customer did not leave a comment.

MICHAELANDREW W. 
Rating:
5.0

Thanks excellent customer service

NELSON R. 
Rating:
5.0

Make sure requested equipment is actually provided

Laura A. 
Rating:
5.0

Customer did not leave a comment.

LINDA B. 
Rating:
5.0

Customer did not leave a comment.

ERIC S. 
Rating:
1.0

Dealer added a $20.00 CDW without asking even after I declined it online. Unacceptable. Waiting for that refund.

Garry I. 
Rating:
5.0

The truck I rented was not available so I was given an extra 5ft for the same price. Location owner was very personable and understanding. Location was well maintained

SAMERRA S. 
Rating:
5.0

Customer did not leave a comment.

Jay B. 
Rating:
5.0

Include a lock ,I had to purchase one .,normally it has one with the equipment,install better windshield wipers .

Gilberto A. 
No reviews have been submitted for this location.

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