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Renee L
Customer Reviews for Batteries 24/7
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was fined. However, the original reservation was made at U-Haul five points Wilton Manors. I made a reservation well in advance, and they did not hold the vehicle. I had to go to another location to retrieve another truck. It totally destroyed the day for many people, I am sure you are familiar with it. The most important part of the reservation is holding the vehicle. You failed to do that never again.
David TLocation was clean and smelled great, the attendant was pleasant. I had an excellent experience.
Malik MThe right rear tire was low in air and I had to stop to fill the tire up. After driving for a while, the light turned back on, so there might be a slow leak in that tire.
Gustavo CFront desk personnel was excellent! Answered all my questions. Was professional and efficient! The best location for Uhaul rentals I've experienced. This was my 15th move in 20 years. Hands down 5 star rating 👍
Kathrine Dbest uhaul experience i ever had thanks!
anthony lAn exceptionally excellent place. The team is very friendly. I encountered a minor issue, thanks to my own forgetfulness, but they assisted me in resolving it and saving money. Thank you so much, guys. ✌️
Viatcheslav IReally like this place, thanks, guys:)
Viatcheslav ITrim hedges
DUNIEL DNo one was there and had no idea where to park since location was closed during regular business hours
Herbert SAfter numerous attempts to acquire a reserved truck this location was courteous and efficient. Very easy to pick up and return. It was a pleasure to deal with the representative
Elizabeth EKeep it up
Jean HStaff was extremely friendly and helpful!
Aylin DThe man that assisted me and my son was great, professional, polite, and knowledgeable. Best Uhaul location I’ve encountered. Most locations have rude and ignorant customer service agents assisting and they are useless.
Maria GThe husky tep at the Battery store was professional and extremely knowledgeable
ted aI appreciate very much that I got a rental the same day..but the van was very dirty inside. ( dusty,dog hair's stuck on the seats, bad odor inside the van difficult to breathe, I had to personally clean/detail inside the cabin).
Anil RTruck ran great.
steve sNope.
MICHAEL LThe Reps at the location were very helpful!
Marc AThe guy at 24/7 batteries was very helpful when I was checking out the truck. Excellent customer service!
Nelson LVery Certiouse, Professional and runs a very good business would recommend to everyone I know
Ann DGood service
Recorte LCustomer Service was excellent. The entire process from start to finish was quick, and easy.
Mark MThe service was excellent, professional and friendly. Calvin went above expectations by finding an item I had locked in the cab on turn-in. Thanks! I would use this location again and recommend to others.
SHERRY TExcellent service from the gentleman that was running the office, he was very helpful in providing my needs for usage of the van. I will be using U-Haul services at this location again, and recommending to my friends.
Rodney NThey open late they didn’t had an parking for the equipment I rented it frustrating I called uhual but they didn’t help much
Crystal VNothing keep up the good work..
SHERIKA MThere was a nobody there, I did my self drop off.
Kastriot PThe locations was amazing as was the personnel .
Jacqueline BManager at location 1004 C on W. Prospect in Oakland Pk, he was extremely helpful in supplying all my needs in my move. He explained in detail all of U-Haul expectations as a customer, he also called me to check on me to see how my move was going, I find that to be admiral as far good customer service goes. I will definitely refer my friends, acquaintances, and family members in need of moving transportation and supplies to go to the Gentleman/ Mgr. To go to that location, because he would definitely and capable of supplying their needs. Excellent Service. My name is Rodney Neely and it was a pleasure doing business with U-Haul.
Rodney NHe told me about the low tire pressure gauge was wrong but the oil gauge was also on the whole time stating it needed oil. If he would have told me about it wouldn't bother me I just didn't want anything to happen. I tried calling the location at least 9 or 10 times never wants to answer the phone or return my call unless there was something wrong with my credit card. I was charged after hours fee and I was not after hours he checked it in the next day that's his fault not mine. The vehicle was there before 5:00 before he even closed
Michael SI rent from Uhaul all the time and the people who run this location are super nice.
Alexander HI ordered a hand truck which and didn’t receive it. There was low tire pressure in two tires and the check oil light remained on the entire time. The Steering wheel alignment was off. Not a safe experience, I would not return.
Michael LGave me a van with a nearly-flat tire and told me to fill it myself at a gas station (tire should have been 80 psi and it was at 29 psi)
GINO SThe owner was fast and accurate. Very good customer service.. Will definitely use again
Guy COur truck was super clean and the owner was friendly!
brian bThe owner was extremely rude. I reserved the truck for 3 hours. I arrived 15 mins after my reservation time started and I knocked on the front door of the business and no one answered for 10 mins. I saw a U-Haul truck driving from the back of the building and the driver told me that everyone was in the back. So I walked to the back and the owner was there. He didn’t say hello at all. His first words were “Are you Jasmine?” I replied “yes” and he said “you’re late”. I was a bit taken back. Then he told me to go to the front door again and he'd open it. He seemed very upset. I told him my card was on file and he said that didn’t matter. The truck was not reserved until I picked it up. At this point, I just needed the keys so I could meet my movers. He was very unprofessional and rude. It was truly unkind and unnecessary. I told him I would be back on time and he said that didn’t matter because we could drop the key in the lock box. I said okay. We arrived 30 mins after my reservation time ended and he said “you’re late again”. I'm a bit confused. You said it wasn’t a problem, so we didn’t rush. Moving sometimes takes a bit longer than expected. He also told my friend that was with me to tell me to not come to his business with “my attitude”. I never had an “attitude”. He’s very unprofessional and I’m not sure why I was treated that way, but I do know I will never return. He should not be a franchise owner. I’ve used Uhaul for years and this is the first time I’ve been treated so rudely. He was also a large man and to speak to two small women like that? What’s with the anger and aggression? I would not recommend this location. There are plenty of other U-Haul franchises that will treat you with respect as a paying customer.
Jasmine SStaff was super friendly and helpful, from pick-up to drop-off. Great job!
Ralph CWonderful Customer service and very understanding… We likely recommend this location Thank you for being patience
Ome HI rushed to arrive at the location before it closed so I would be able to drop the equipment off. I got there a few minutes before close at 5pm and the door was locked. I didn't feel comfortable leaving the truck there with the pads and cart in the back, but there were no other options available for me.
DWAINE BService was fast.
Morteza AMy reservation was from 12-1, but the door was locked, U-haul had weed in the glove box and was really dirty. I went and bought cleaning supplies to clean the steering wheel, seats, and other areas.
RYAN Mdoesn’t look like a Uhaul location from the outside. very hard to notice
James HEverything was great unfortunately uhaul decided to add insurance when I specifically declined it in line will be calling to get this sorted out. Otherwise everything was above 5 star 🌟
Rene GThe cup holders were messy with dirt. And I was never told that I had to give the truck back with a FULL tank
Alexandre DNothing, service was great and professional.
Christopher JI think the guy that helped me at this location was great.
Natalee FExcellent service! I’ll definitely will going there the mext time need a UHaul 🙌🙏
Alejandro LThere was a foul smell in the van- left over facial COVID mask on the floor- Overall ok
Frank PThe guys there were great and very accommodating. I will always go back to them for future rentals.
Richard LThe area was a bit sketchy, but the agent there was both personable and helpful. Very nice gentleman.
Phil LVery friendly and helpful staff
Robert JThe staff was amazing and so helpful!
Danielle RI did want to rent a truck in Pembroke Pines, but available truck was in Oakland park, so I went from Pembroke pines to Oakland Park and after a move to Sunny Isles. It was long distance
john g