Customer Reviews for Battens Appliance
(Distribuidor de U-Haul del vecindario)

291 comentarios

3808 GA Hwy 40 E   Saint Marys, GA 31558

(912) 673-8272

Horarios de la ubicación

  • Lunes - Viernes:
    8:30 a. m. - 12 p. m. / 1 p. m. - 4:30 p. m.
  • Sábado:
    8 a. m. - 11:30 a. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(912) 673-8272

3808 GA Hwy 40 E
Saint Marys, GA 31558

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    8:30 a. m. - 12 p. m. / 1 p. m. - 4:30 p. m.
  • Sábado:
    8 a. m. - 11:30 a. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Obviously it's summertime, so there were children on the premises. However, the owner/operator of Battens was extremely obnoxious and yelling at her nephews the entire time, cause she was on the phone… Honestly the kids weren't acting out nor being loud. The lady is just rude. I won't be using battens for Uhaul nor appliances ever again. If they treat family like that I can only imagine how they treat customers.

Cody G. 
Clasificación:
5.0

I always get quick courteous service at this location. They always give me help to get the right size truck and I appreciate there patience. Just nice people to work with.

THOMAS F. 
Clasificación:
3.0

Only issue is I was charged a cleaning fee for the interior when i picked it up dirty. UHaul should implement taking photos of the interior condition during pick up to avoid this issue. Not ok to be charged $25 for something you aren't responsible for.

Joshua C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
1.0

From beginning to end this experience was terrible. Got to the pick up location and the whole office area smelled of cat urine. The truck I reserved was not available, and instead of offering me the next bigger size the lady wanted me to get the smaller size. The next issue was that I had also reserved a dozen appliance blankets and this location did not have any to give me. My next issue was that the roof in the cargo bay leaked when it rained and soaked my couch. At drop off the office attendant listened to multiple voice mails after we entered. When we told them of the issue of the roof leaking, they informed us that was not their truck and passed the blame to another U-Haul provider. Honestly the only good thing I have to say is that the truck had a working air conditioner and did not break down during the move itself.

Charles B. 
Clasificación:
3.0

The Uhaul needed steering fluid for our drive. Suspension was poor and ride uncomfortable in comparison to previous experiences.

McKenna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bennie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan H. 
Clasificación:
5.0

The main truck smell a little like cigarettes and had coffee spills in the cup holder otherwise it was okay.

Jennifer F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karisma G. 
Clasificación:
4.0

I knew what I was doing, but the location just let me go and get the trailer without explanation of attaching it.

Jesse M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA K. 
Clasificación:
5.0

This is the best location to rent from I rent a lot and this is by far the best customer service I've ever received from u haul

Brian M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

Forgot to give me dollys. Did not know I needed to pull into agricultural check point Now I know 

CHRIS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

trushikkumar P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Niel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

karl L. 
Clasificación:
5.0

Personal amable

Dominick B. 
Clasificación:
5.0

Everything went great..Thanks

Dan W. 
Clasificación:
2.0

Tye van was drity with dog or cat hair allover the seats it was literally everywhere. The staff was rude and kind of lied to us. What was worst was how they try to over charge us for the miles. I would never and I mean never rent from this place ever. Customer be worn rent at your own risk

Von E. 
Clasificación:
5.0

Excellent Service Very Sweet Lady That Works There Great Personality

Maurice S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ashlyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dallas M. 
Clasificación:
5.0

no issues, easy check in procerss

Clarence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Otis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank W. 
Clasificación:
1.0

I was charged for gas when I know I left it on half a tank. It was also my fault next time I'll take a picture, and get my receipt before I leave. However, I will not return here.

Chelsea R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Hannah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin K. 
Clasificación:
5.0

The people at this location were very helpful and friendly. The problem is this is not location I reserved truck at. I rec'd a call about an hour before I was to pick up truck saying location had changed. Original location was about 1 mile from my home, this location was 20 miles away. Being notified so late I had no other choice. Not a good way for Uhaul to do business. Happy with the people at Battens not happy with Uhaul corporate.

KEVIN B. 
Clasificación:
5.0

Quick and easy rental process. Friendly staff

KALEISHA H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Patrick L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE B. 
Clasificación:
5.0

Everything was great!

CLARENCE B. 
Clasificación:
5.0

Nothing. I had put the wrong return date down and this mistake, discovered on the on the contract later, was handled with quick and courteous professionalism.

MARSHA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

Have the service representatives be more understanding that early hours of the day, customers may be tired and may need extra guidance with certain rules and regulations regarding parking their personal owned vehicle in front of the establishment.

Gregorio R. 
Clasificación:
5.0

Kiki was extremely friendly.

REBECCA W. 
Clasificación:
1.0

Trucks was smelling like dirty diapers, and had trash in , the older lady there is so rude and the charge me more for the insurance ...look like double. That was my last time using there's service. Very unpleasant experience!

CRISTINA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDAN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLINDEN A. 
Clasificación:
5.0

Well done!

WILLIAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chuck W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chuck W. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLINDEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glinden A. 
Clasificación:
5.0

I could not use my phone to share my location to check my in my rental. This was the best rental experience I've had until this happened.

JACE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADANTE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT K. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFREY N. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRY L. 
Clasificación:
5.0

The staff is friendly, helpful and professional! A great rental experience!

MICHAEL H. 
Clasificación:
1.0

Rude customer service representative.

CONSTANCE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM J. 
Clasificación:
3.0

Wen I wen to pick up the truck, the lady start everything all over again, wen everything was done by me , I don't understand, and I get this truck for returning the same date and she put me to return the 24 , I don't know way.. but I return it the saim day as I put there.. 10/22 /2021

EDWIN T. 
Clasificación:
1.0

The UHaul was poorly maintained.

RHIQUIA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

FLOYD P. 
Clasificación:
2.0

Needs a oil change…no wiper fluid..bug came at me and no fluid to clean my windshield..the floor bored was dirty..and needs a alignment

MARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

KURT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
2.0

This location was 30+ from the area where the truck was requested. Website program did not perform well

ROBERTO A. 
Clasificación:
3.0

El cliente no dejó un comentario.

LATOYA Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
4.0

Easy process. Simple instructions to follow. Left truck with 3/4 tank.

Wilhemina K. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY B. 
Clasificación:
5.0

Thank you for all the helpfulness we got. :)

BIANCAGRATIELA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elissa M. 
Clasificación:
3.0

lubricate the ratchet so people can easily strap down their cargo.

DEWAYNE L. 
Clasificación:
3.0

For starters I spoke with someone from one 800 U-Haul I went to the website to rent a rent the largest U-Haul you had when I got there to pick up the U-Haul the order was all wrong I had one of the small ones and I had to get two other people to go to the storage so I wouldn't have to make another trip. I paid for a dolly and there was a dolly already in the back of the U-Haul and I never got reimbursed for that the people were friendly. I was not satisfied with the service.

Tracy W. 
Clasificación:
3.0

Had to pick this off at a hotel and the people at the desk or not very happy about it

Nicole J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEMONA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SASCHA J. 
Clasificación:
5.0

Seledte sevision

ALEXIS G. 
Clasificación:
1.0

I had a truck reserved and the truck was not there for us!! our reservation was canceled and not by us!! HORRIBLE experience

AARON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia D. 
Clasificación:
5.0

They really go out of there way to help and they understand moving problems.

DAVID B. 
Clasificación:
5.0

Staff were courteous and helpful. No problems.

CHARLES G. 
Clasificación:
3.0

This was 1 of 3 locations we had to pick up our equipment, that was unfortunate and made our moving experience much more difficult than absolutely necessary. We picked up the truck at a shady gas station, where they didn't have the furniture moving equipment we rented, which we were told they would. We had to go to another location to pick that up, while we were sent to a third location for the car dolly. And everyone said we got an extra day for each item, we later found out and were charged for keeping items for an extra day. Why in the hell would anyone return those items one at a time on different days, we will think twice before using U-Haul again in the future.

Ashley I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARITZA C. 
Clasificación:
4.0

Thank you great truck and service from Battons

ROGER M. 
Clasificación:
3.0

Should provide equipment to lift tongue of trailer.

CURTIS Q. 
Clasificación:
5.0

Excellent experience

DANIEL B. 
Clasificación:
3.0

Should be noted that this place closes everyday for an hour plus for lunch. I arrived at 12:15 and had to wait till 1:15 to pick up the trailer.

TIMOTHY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERSA G. 
No se han enviado comentarios para esta ubicación.

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