Comentarios del cliente para Barone Garden

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Barone Garden

Grado total:

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Alice A. en

Grado:

El cliente no dejó un comentario.

William Q. en

Grado:

Everything was great. I forgot my gloves and some trash on the dash, though. I'm so sorry about that. I didn't see or remember them until I had placed the key in the lockbox and started walking away.

Julia R. en

Grado:

El cliente no dejó un comentario.

Leslie C. en

Grado:

El cliente no dejó un comentario.

Danielle H. en

Grado:

I called ahead of time and reserved a 15ft truck. On the day of my pick up, I was told that they didn't have that size truck available. They never did. Yet the lady still booked it for me. It made the entire move horrible! I had to use a smaller truck which meant we had to take 2 trips. And that meant I had to pay the movers more for staying longer. The location is the ONLY good thing. I would not rent a truck from them again.

Brian S. en

Grado:

The computer processing time was intolerable. Not the location’s fault, but may keep me from using UHaul next time.

Valentin K. en

Grado:

Second time renting a truck from that location. Again, off couple of miles and over on gas. Disputing the fuel charge. Won't come there again.

Bruce M. en

Grado:

Great experience. Smooth

Konnrad K. en

Grado:

The ability to change drop off location after rental agreement would be very helpful.

Brian S. en

Grado:

El cliente no dejó un comentario.

theresa G. en

Grado:

location and pick-up process was great. The mileage rate was absolutely OUTRAGOUS! I get mileage reembursement for my job and 89 cents per mile is criminal. I will look into any and all possible other options for rentals next time.

Christopher C E. en

Grado:

E.Z.P.Z!!!

KEVIN T. en

Grado:

El cliente no dejó un comentario.

randy B. en

Grado:

Great customer service

Beth W. en

Grado:

El cliente no dejó un comentario.

Ka Shuen S. en

Grado:

El cliente no dejó un comentario.

Maya K. en

Grado:

Have vehicles available at requested locations or don’t offer them at those locations if they are not going to be available. Also offer discounts for same day returns. $360 for a 4 hour rental is ridiculous.

james N. en

Grado:

El cliente no dejó un comentario.

Lisa L. en

Grado:

El cliente no dejó un comentario.

Judith B. en

Grado:

very helpful staff

Garrick C. en

Grado:

Finding the location was a little confusing, the message was not clear that the pick up was in the same location as the Barone Garden

Jonathan S. en

Grado:

Pick up and drop of was fine, but I was charged for more than double the miles I actually traveled. So far, no one has responded to my emails about this. Feel totally ripped off. Avoid this place if you can.

Jaime R. en

Grado:

El cliente no dejó un comentario.

Ben E. en

Grado:

El cliente no dejó un comentario.

Stacey T. en

Grado:

El cliente no dejó un comentario.

john A. en

Grado:

Helpful agent...

Chengliang L. en

Grado:

El cliente no dejó un comentario.

Andy L. en

Grado:

El cliente no dejó un comentario.

Shaun M. en

Grado:

El cliente no dejó un comentario.

Viet L. en

Grado:

El cliente no dejó un comentario.

BARRY P. en

Grado:

Great service and I wss treated professionally through out the process. Thanks

Young il K. en

Grado:

El cliente no dejó un comentario.

Kumi A. en

Grado:

El cliente no dejó un comentario.

YURI K. en

Grado:

El cliente no dejó un comentario.

Gretchen W. en

Grado:

Very nice/helpful owners at Baron.

Tzu-Wei W. en

Grado:

El cliente no dejó un comentario.

Kalleiopi R. en

Grado:

El cliente no dejó un comentario.

Jeffrey S. en

Grado:

This was not the original U-haul location where I was supposed to pick up the truck. I was supposed to pick up the truck in Burien. I had to take an Uber ride to this location, which costed me time and money. The U-haul service representative on the phone the day before said she would reduce the price to $800, but she never did. Eventually I did get a refund of $50, which about paid for the Uber ride.

Kara S. en

Grado:

When we arrived only one of the three add ons were in the truck waiting for us. When we asked the manager where the utility dolly and furniture pads we had requested were, he said that he didnt have any. Our reservation confirmation had stated that these things would be available with the truck. I had to drive 30 minutes away to another UHual location to pick up the things I needed.

James L. en

Grado:

El cliente no dejó un comentario.

maurice L. en

Grado:

El cliente no dejó un comentario.

Elena K. en

Grado:

El cliente no dejó un comentario.

Stan A. en

Grado:

After scheduling the drop off at the Lake Washington Ave address both online and at the pick-up, we were still told to drop off at a different location in Renton. You need to fix your information and scheduling systems.

Eric A. en

Grado:

El cliente no dejó un comentario.

ROHIT K. en

Grado:

El cliente no dejó un comentario.

Cong Y. en

Grado:

El cliente no dejó un comentario.

Michael T. en

Grado:

They seemed confused by the process and made it more confusing for me

Brice L. en

Grado:

El cliente no dejó un comentario.

Christine S. en

Grado:

El cliente no dejó un comentario.

Philip B. en

Grado:

El cliente no dejó un comentario.

clarence W. en

Grado:

El cliente no dejó un comentario.

nicholas B. en

Grado:

Acknowledge your customer sooner. It was about 10 minuets before anyone even said hi we will be with you soon.

Andrea C. en

Grado:

The location was closed when I attempted to drop off the U-haul truck. When I arrived the next day to drop it off there were no parking spots to park my car so I had to park down the street and walk back in. Also, there was a very small sign saying after hours drop off which would have been nice to know about the previous night. The sign was so small it was hard to see from the road and when I called the location I had rented from they had no knowledge of this option so they were unable to suggest it resulting in having to drive the truck back to my residence to store overnight.

jack W. en

Grado:

care is very clean which tells me that service provider takes care or his customer very well !!!!

ALICE A. en

Grado:

I love this place. There is rarely a line and they give such personalized service,including helping me load a very heavy appliance dolly in my car and make sure it was secure. Thank you!!

Sandra M. en

Grado:

Our truck had a lot of dog hair, and also smelled of dog. Other than that, the truck ran well and the price was reasonable. It was nice to rent the truck from one place, and drop it off at our destination.

Farley K. en

Grado:

Easy and Fast

Amy C. en

Grado:

El cliente no dejó un comentario.

Michael E. en

Grado:

Nothing, very friendly and truck was in great shape! Thanks!

Jeffrey H. en

Grado:

El cliente no dejó un comentario.

Elizabeth T. en

Grado:

Very efficient pick up and drop off, very professional friendly people too

John H. en

Grado:

El cliente no dejó un comentario.

Mary S. en

Grado:

El cliente no dejó un comentario.

Rosalind H. en

Grado:

Very nice and easy experience.

Arthur C. en

Grado:

Give drivers an idea about stow/haul button. Offer ropes, (essential!!) blankets, dolly for rentals, especially to inexperienced self-movers.

William B. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

El cliente no dejó un comentario.

james L. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

Quick pick up and drop off of vehicle. The process we very easy.

Charles R. en

Grado:

El cliente no dejó un comentario.

Peter C. en

Grado:

El cliente no dejó un comentario.

Hamid Q. en

Grado:

Quick, personal service, very courteous.

Alex K. en

Grado:

El cliente no dejó un comentario.

Danielle G. en

Grado:

I showed up at 11am, the time of my reservation. I was told my truck wasn't there yet and did I want to wait. I ran errands and came back at noon and it was still not there. Only upon my suggestion did they give me another truck in which it then took a half hour to process. I was not given any discount for the hastle; instead told "well we gave you a larger truck at the same price". No apology was ever given. The customer service was extremely poor and I won't use this location again.

Kirk J. en

Grado:

nice people and I got a newer great running truck

Roderick M. en

Grado:

N/A

TIM K. en

Grado:

El cliente no dejó un comentario.

Ryan F. en

Grado:

Not available at reserved time and they didn't bother to call. Their address is wrong in the system. The truck was dirty.

Susie DC1550G G. en

Grado:

Nothing. It was great.

RANDALL R. en

Grado:

Truck received in dirty condition. Back of the truck was dirty, obviously not swept or cleaned. exterior of the truck was dirty, needed a wash. Location was not well marked, and it wasnt an inviting place.

stephanie M. en

Grado:

Respect my time, the transaction to pick up the truck took 35 minutes

Tristan L. en

Grado:

I've noticed the garden decor from the freeway, but never stopped in. Good idea for business exposure to rent Uhauls!

david R. en

Grado:

El cliente no dejó un comentario.

LELEIGA L. en

Grado:

the truck kind of smelled like horse manuer. It was dirty in the back, just had to use my own personal blankets to cover the bottom due to the dirt in the truck. $10 was a little over my budget to rent the blankets. but customer service was great!

Joshua M. en

Grado:

El cliente no dejó un comentario.

JESSICA B. en

Grado:

El cliente no dejó un comentario.

DAVID Y. en

Grado:

Very hard to locate even with GPS (3 GPS showed a different location). No visible Uhaul sign to help locate the office

JOSE M. en

Grado:

I took the car with a 3/8 tank of fuel, when I returned it, I had refueled it to 4/8 tank (it was my mistake). can I get a credit for future use or some compensation for the additonal 1/8 tank of fuel I put in the tank?

Katherine M. en

Grado:

El cliente no dejó un comentario.

MICHELLE K. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

El cliente no dejó un comentario.

MEGAN C. en

Grado:

El cliente no dejó un comentario.

Farzad E. en

Grado:

El cliente no dejó un comentario.

JOSHUA B. en

Grado:

El cliente no dejó un comentario.

CHRISTINE S. en

Grado:

El cliente no dejó un comentario.

WADE B. en

Grado:

Clean inside of the vehicle before renting, windows included. Padded Blankets were wet when put in bag and stunk when opened.

Mark C. en

Grado:

El cliente no dejó un comentario.

ANDREA B. en

Grado:

El cliente no dejó un comentario.

NEILL B. en

Grado:

Fast drop-off...I was out of there in 5 minutes.

KEN M. en

Grado:

Comments on my "NO" answer above-- While the equipment was clean, the equipment was a beast to drive-- it wandered as though the steering box was "loose" or the gears inside worn. And I was surprised to find an extremely low rear tire when I arrived at my first destination in Ocean Shores WA.