Customer Reviews for Barney & Carey
(U-Haul Neighborhood Dealer)

31 reviews

491 W Main St   Avon, MA 02322

(508) 232-7098

Office Hours

  • Mon-Fri: 7:30 am–3 pm
  • Sat: 8 am–11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(508) 232-7098

491 W Main St
Avon, MA 02322

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–3 pm
  • Sat: 8 am–11:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Really easy to deal with.

Nicholas Decker 
Rating:
5.0

Customer did not leave a comment.

MANUEL RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

williamson deplan 
Rating:
5.0

N/a good customer service with Mr.. Ben

DEBORAH COX 
Rating:
3.0

Customer did not leave a comment.

Minh Tri Pham 
Rating:
1.0

They reported truck stolen I was arrested 6172974950

William Cobb 
Rating:
5.0

Key compartment locks are a bit stiff. I recommend an application of graphite or silicone to each lock to make them easier to operate. My van showed zero life left on oil, but when I checked, it looked like it had been recently changed. Technicians should make sure oil monitor is reset after a change.

Alan Shapiro 
Rating:
5.0

Customer did not leave a comment.

Benjamin Pinkowitz 
Rating:
5.0

Customer did not leave a comment.

Dennis Torres Ortiz 
Rating:
5.0

Customer did not leave a comment.

Alfonso Liu 
Rating:
3.0

Customer did not leave a comment.

Kenmaxia Joseph 
Rating:
5.0

Customer did not leave a comment.

kathleen mcalpine 
Rating:
4.0

Customer did not leave a comment.

Phillip Stoeckle 
Rating:
5.0

Our issue was that my son was relocating to NY and we had hoped to be able to drop the van off in another location so that he would not have to return the van to its original location. We were hoping for that option. We were not allowed to do that. Otherwise-it was a great experience. I was confused on the pricing after we returned the van but was helped on the phone with a UHAUL rep and they were great at explaining everything. Would definitely recommend.

Matthew Crandell  
Rating:
5.0

Customer did not leave a comment.

Diemmi Nguyen 
Rating:
3.0

It was pretty scary. We drop the truck off at 10 at night. Dark and no lights .

Charles Dhimitri 
Rating:
5.0

Very nice place and people that working there! This is hiden Gem! Besides Rent a Truck they have Amazing choices of wood something that you wouldn't find in Regular Store! Thanks Guys

Ladislav plesnar 
Rating:
5.0

Customer did not leave a comment.

ERNEST GRAY 
Rating:
1.0

Customer did not leave a comment.

OLABISI ALAO 
Rating:
3.0

Not to do with the location but I didn't like how uhaul took the estimated mileage to go from my pick up location in Georgia to the drop off location in Massachusetts and used that number to estimate the allotted mileage, not taking into account or allotting mileage on average to drove from where you are loading your truck to where you would be unloading your truck. Especially when they had no availability at the 2 or 3 uhaul locations nearest to me at both locations. Then charge .40cents on the dollar per mile over their estimated travel mileage from uhaul locations. Charged me almost $65 extra bucks by doing so.

David Cox 
Rating:
5.0

The UHaul App is not very good. I representative at Barney and Carey lumber had a difficult time accessing the app through my phone and on his computer. The site was also unable to print out the contract for me at the site. As soon as I took possession of the truck, I went to my home and started loading it. It wasn't until I got home Monday that i called your main number and found out about the additional costs.

EDWARD GILBERT 
Rating:
5.0

everyone was very helpful and made sure we knew what was expected of us. Truck was in very good condition.

LINDA JOHNSON 
Rating:
5.0

Best service

TIFRERE UNELUS 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN HIRSCH 
Rating:
4.0

The van was clean and the pickup and dropoff process was easy. Thanks!

Jillian Hall 
Rating:
5.0

Friendly people, nice small business. Online check in is a little laborious considering I already had an account. Can it be streamlined in any way?

A A Ragan McNeely 
Rating:
5.0

Customer did not leave a comment.

Quinntin Dracul 
Rating:
5.0

Awesome staff

Darryl Butler 
Rating:
2.0

Customer did not leave a comment.

Taylor Kuttner 
Rating:
5.0

Customer did not leave a comment.

VICTOR LARONGA 
Rating:
5.0

Very professional would rent again from that location

James Hodges 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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