Customer Reviews for B&R Tire Service
(U-Haul Neighborhood Dealer)

302 reviews

4120 N Glenn Ave   Winston-Salem, NC 27105

(336) 245-9111

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(336) 245-9111

4120 N Glenn Ave
Winston-Salem, NC 27105

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Greatly appreciate help after my reservation was moved from downtown UHAUL location. Highly recommend this business for movers in Winston area.

James Baker 
Rating:
4.0

There was a lot of dirt in the trailer.

Douglas Gibson 
Rating:
5.0

Flawless transactions as always. Thanks B&R !

Sean BRANNAN 
Rating:
5.0

This Uhaul rental experience was the best experience that I have ever had when renting a Uhaul. Mr. Darrell Asbury and his super team at B&R Tire in Winston Salem, NC were the bees knees when it comes to renting Uhaul equipment. They had a huge selection from which to choose. The process was quick and painless and I felt like I was practically family while waiting to rent my Uhaul equipment. Even the guy driving the fork lift was extremely nice and friendly and he even waved at me.

Jonathan Dotson 
Rating:
3.0

I did not choose this location. It was an inconvenience but I need to get the move done

TOMEKA JORDAN 
Rating:
5.0

Customer did not leave a comment.

HECTOR RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

April Jones 
Rating:
3.0

Customer did not leave a comment.

George Donald Craig Jr 
Rating:
5.0

Customer did not leave a comment.

John hango 
Rating:
5.0

Customer did not leave a comment.

EMILIO JACOBO 
Rating:
5.0

This location is a auto shop, friendly service. Rented from this location before, and was convenient for me, I will return in the future and recommend to family and friends.

Nakia Ahmad 
Rating:
5.0

Customer did not leave a comment.

felicia j jones 
Rating:
5.0

Excellent Service provided at location. Representative was focused on the process and moved things forward smoothly. Took the time to answer questions and complete the check in process on the app.

Marcus Johnson 
Rating:
5.0

Customer did not leave a comment.

Jeffery Jones 
Rating:
5.0

Very helpful staff, no issues with equipment, will use again.

Robert Babson 
Rating:
5.0

Quick and easy drop off.

Gary Carter 
Rating:
5.0

Great people

Carlos Espinal 
Rating:
1.0

First of all I asked for a regular size truck with a long bed. I only had to move a washer and dryer,and a mattress. I was told to upsize. For what?? Then I get the box size vehicle it was damn near empty. They told me I needed to put it at a 1/4 tank or I would be charged $53 . Then the clerk got really mouthy. Total disrespect. I would never go back. And would Not recommended to anyone. ......

travis travis 
Rating:
4.0

Very helpful on yhe phone in extending our rental. Drop off was during off hours. Parking area was a little tight. Good experience though.

James Jackson 
Rating:
5.0

Customer did not leave a comment.

Richard Berry 
Rating:
5.0

Customer did not leave a comment.

TANISHA BUTLERJOHNSON 
Rating:
5.0

Customer did not leave a comment.

Julio Bravo 
Rating:
5.0

Customer did not leave a comment.

Keith Ruth 
Rating:
3.0

Customer did not leave a comment.

timmothy taylor 
Rating:
5.0

Customer did not leave a comment.

JESSICA MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

Steven Woods 
Rating:
5.0

Customer did not leave a comment.

Zeferino Palacios 
Rating:
5.0

Customer did not leave a comment.

GERMANE MCCOLLUM 
Rating:
3.0

Customer did not leave a comment.

Brittany Goodson 
Rating:
5.0

Darrell and his staff are awesome

Carlos Espinal 
Rating:
5.0

Customer did not leave a comment.

REBECCA CARSON 
Rating:
3.0

I won’t use U-Haul anymore. It’s overpriced for what you’re getting and the milage was definitely not correct. It said I drove 30 miles yet my whole move was less than 20 miles all together since I only moved down the road. Then the return process after hours was a disaster on the app.

Makai Mccoy 
Rating:
5.0

Customer did not leave a comment.

JIMMY BELTON 
Rating:
5.0

N/A because everyone was outstanding

Christopher Lewis 
Rating:
3.0

Customer did not leave a comment.

Michael Solomon 
Rating:
5.0

Customer did not leave a comment.

David Hickman 
Rating:
5.0

Customer did not leave a comment.

Michael Moore 
Rating:
5.0

Customer did not leave a comment.

gail fleming 
Rating:
5.0

Nothing

kathryn walden 
Rating:
4.0

Showed up at 10am appt for truck. Couldn’t find anyone. Waited 15-20 minutes, finally tracked him down inside the back of one of the trucks with headphones on looking at his phone. Tells me to hold on and had to go back in and complete the 5-8 minute process. Next time they should be inside when they know an appointment is in coming.

Jay Lillie 
Rating:
5.0

Customer did not leave a comment.

Dan Frye 
Rating:
5.0

Customer did not leave a comment.

Carlos Espinal 
Rating:
5.0

Customer did not leave a comment.

Jerome Vernon 
Rating:
5.0

Great customer service!!

Steven White 
Rating:
5.0

Customer did not leave a comment.

Claire Suer 
Rating:
4.0

truck wasn't stable on the highway.. beside alignment issue need to get it fix ..

Mohamed Hassan 
Rating:
5.0

Customer did not leave a comment.

MARTY MINTON 
Rating:
5.0

Customer did not leave a comment.

Marisol garcia 
Rating:
5.0

Staff was very friendly and even installed hitch for me!

Don Robbins 
Rating:
5.0

Customer did not leave a comment.

Carlos Espinal 
Rating:
5.0

Needed this quickly and B&R was able to make it happen no problem! Thanks as always!

Sean BRANNAN 
Rating:
5.0

Shop owner is very nice and friendly

Carlos Espinal 
Rating:
5.0

Nothing really, truck was great, people were great, only thing was the lock on the back may need to be a little bigger cuz I couldn’t quite get her to lock but other than that 10/10 for my first time using U-Haul

Daniel Espenilla 
Rating:
5.0

Another A+ transaction. Best around.

Sean BRANNAN 
Rating:
5.0

Customer did not leave a comment.

Pamela Cowell 
Rating:
5.0

Knowledgeable,quick service and friendly.

JAMES SPAINHOUR 
Rating:
5.0

Customer did not leave a comment.

Cynthia Civick 
Rating:
5.0

I wanted to compliment Uhaul and especially Crystal for great service! Also, I thought I would let you know if you are interested, there seemed to be a water leak into the cargo space from somewhere in the middle of the roof. It got some our boxes and furniture wet, but nothing was damaged. I'm just letting you know for your reference.

john fyfe 
Rating:
5.0

B&R should be at the top of U-Haul’s list in my opinion. They always have inventory and the guy that runs the place is awesome. This was one of the nicest trailers I’ve rented and even had the barn-style back doors as opposed to the roll-up. Will absolutely be renting again because of this experience.

Sean BRANNAN 
Rating:
4.0

They patiently waited for me to arrive as I was late ,detained trying to do a lease signing! They kept my truck. They were swift w/ check -in also.

Sharon Spease 
Rating:
5.0

Great experience all the way around. Will definitely come back to this location if I need to rent a truck again.

Melissa Mowery 
Rating:
4.0

Customer did not leave a comment.

ANTHONY CREWS 
Rating:
5.0

First off anybody can rent uhauls,but the art of customer service was on full display here,Darrell and is crew know how to take care of the customer from The friendly smile soon as I came in the door to the solid handshake I got for coming to his location made me realize that customer service still exists! Keep up the good work guys!!! read that admit it if you like it could happen to have that for her vegan know I’m a poor man on the toilet

billy lawson 
Rating:
5.0

I did not go to the facility as the towing company went to pick it up. The towing company was absolutely wonderful. Set me straight in 15 minutes and I was on my way. Drop off was very easy. It was done after closing using the dropbox.

mari vargo 
Rating:
5.0

Not a thing

Shawn Murphy 
Rating:
3.0

Have proof of delivery receipt available for customers

Freddie Jones 
Rating:
1.0

Customer did not leave a comment.

Tamiko Cole 
Rating:
5.0

Customer did not leave a comment.

David Sparks 
Rating:
4.0

It was closed when I dropped the vehicle off.

Nanette Fogleman 
Rating:
5.0

A++. Will definitely be back.

SEAN BRANNAN 
Rating:
5.0

The best around. Quick and easy service. Equipments always well maintained.

SEAN BRANNAN 
Rating:
5.0

Always great service and equipment at B&R Tire!

Sean BRANNAN 
Rating:
5.0

B&R Tire is the ONLY location I will rent equipment from. Staff is friendly and helpful and the parking lot is very easy to locate and get it and out of.

Sean BRANNAN 
Rating:
3.0

Customer did not leave a comment.

Benjamin Jenkins 
Rating:
5.0

Customer did not leave a comment.

ROBERT LONG 
Rating:
5.0

Customer did not leave a comment.

Mary Ragusky 
Rating:
5.0

This was the second location...the first one refused to take trailer. She claimed she didn't have room....when she hed 3open spots. She was rude and lazy. B&r tore place are great.

Juanita hughett 
Rating:
4.0

Customer did not leave a comment.

NANCY CHIPMAN 
Rating:
5.0

Customer did not leave a comment.

EARNEST JOHNSON 
Rating:
2.0

The keys weren't in the lock box and I had to call to get my reservation changed wasting hours of my moving time. Which was critical to have done in the timeframe set and was a huge burden on my family getting what they needed.

Christopher Mclean 
Rating:
5.0

Customer did not leave a comment.

Angelica Espinal 
Rating:
4.0

Customer did not leave a comment.

Debra Butner 
Rating:
5.0

The staff at the receiving location were very friendly and helpful.

tomas jones 
Rating:
3.0

It was just too much to navigate.

Vincent Mumford 
Rating:
5.0

Customer did not leave a comment.

Lisa Irby Searcy 
Rating:
5.0

Customer did not leave a comment.

David Caudle 
Rating:
4.0

GREAT PLACE. PLENTY OF SPACE TO Maneuver and return truck after hours.

Chris Brooker 
Rating:
4.0

Customer did not leave a comment.

Joan Winnick 
Rating:
3.0

Your car trailer ripped the front end off of my car I’m very pissed

TREVOR ANDERS 
Rating:
1.0

Truck was very raggedy we did not have the equipment we added. It was very hard to get the key out the lock box which took even more time.

tyswanta wilks 
Rating:
5.0

Customer did not leave a comment.

Jerome Vernon 
Rating:
4.0

Customer did not leave a comment.

Byron Creighton Saunders 
Rating:
4.0

Customer did not leave a comment.

Ross Pfeiffer 
Rating:
5.0

Very nice people there

Thayers Tolliver 
Rating:
5.0

Thank you

Glenn Johnson 
Rating:
1.0

I waw double charged for rental .I have the contract to prove it .

Natalie Mitchell 
Rating:
5.0

Customer did not leave a comment.

Kelvin Mullins 
Rating:
5.0

Every month rental and always and smooth, excellent, easy experience. Will continue to come here over the others for the service received every month.

Jeffrey Woods 
Rating:
5.0

Customer did not leave a comment.

Belinda Chishom 
Rating:
5.0

Customer did not leave a comment.

Sherri Chatman 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top