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angel M.
Customer Reviews for B&B Furniture Outlet LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Fast and courteous service.
Russell F.all was very good
mickey S.We were moved from location to another without the new location being notified. I pointed out that the fuel level on the paper work was higher than what was actually on the gage. He said it was ok. Just fill it up to where you started. I over filled by about $5.00 and was still charged $23.00 for not filling to what was on the paperwork. The guy would not listen to me.
Dave B.It is genius to be a furniture store and uhaul pack up. These guys are so sweet and so helpful I don't think you can improve on them
Reva Y.Very accomondating. Professional & courtious! I highly recommend
Debra M.Great customer service. We ended up buying furniture there as well.
lisa I.Always a great experience!
JAMES B.Uhaul was a 15'. Driver window did not go down. It had no window crank and had cardboard holding window up, which fell down on the way back to drop it off. The Check Engine light was on. I told them before I left but they said “it was just serviced and light will go off.â€. It did not go off and I smelt anti freeze the whole time. Also there was no window wiper on the passenger side. It did rain but not hard so I didn't use them. When I brought the truck back, the window had fallen all the way down (card board fell inside the window). I now have an ear infection because of the strong wind blowing in my ear for 13 miles. All they said was “Sorryâ€. I don't think I should have been charged $30 plus mileage for a ragged old truck, that also had dents in it in a few places. I understand it may be used a lot but I also k ow things should be safe and fixed for the next renter.
LaWanda M.They very helpful and nice 👍
roger B.Good value
alfredo M.No
mizrain V.Nada
Kevin B.Check your variety for your limited space. I've had no issues but someone else may not have time to wait for what they need.
WILLIE I.The van was dirty inside and the person I picked it up from did tell me this. Said someone else was supposed to clean it. Also it was a rainy trip and the wiper blades were no good just smeared the rain rather than wipe it off.
Alan L.Still waiting on the refund from deposit from Thursday
tabitha I.Nice location Great customer service Helpful staff
enidalyn N.The service at this location was excellent and the staff was very friendly. The area was a bit scruffy looking outside a discount furniture store. However, the owner was so pleasant that I plan to return to look at the furniture!
Michael S.David and Fred are the best of the best always professional kind and courteous always do what they say they're going to do
Fred R.No improvements needed it's already implemented.
Julio C.Great service/nice staff
rafael M.Dolly was not in the truck which is what we needed and you guys charge me 12 dollars for gas. I put gas in the truck and put it to where it was before.
Dave Aaron D.These Guys Are The BEST
Fred R.This location was so much better than my previous experiences with uhaul providers. Very nice and helpful.
Merryann F.Couldn't get all supplies but they helped as much as possible
Alain C.Uhaul changed my location pick up adding miles to my trip. When I pointed out I should not be charged for the extra miles since uhaul changed the location Uhaul said they would refund me the charge for the added miles. They have not refunded the charge.
gloria C.Nana was very kind and helpful will return to this location if I ever need any U-Haul equipment
david G.David and Fred at B & B outlet are so easy to get along with and made the process easy
matthew Y.fast professional service again!
Paul A.Excellent customer service reserving, picking up, & returning vehicle. We did not see a need for improvement.
JOHN C.EXCELLENT AND FRIENDLY FOLKS AT THIS LOCATION!!
Jennifer R.excelent service i will go again
tomas P.David and Fred were very helpful
Enidalyn N.Gracias
Selena M.Great customer service very friendly people they care about there customers
kim G.Very Helpful and professional.
edwardo C.Everything was great except there was no one at the drop off facility to unhook it for me.
shirley S.Very nice people Good Customer Service
Juan O.They were very respectful, polite and considerate. They answered all my questions and put me at ease with their splendiferous service. I had no worries during the reservation, the pick-up and the return. Everything ran smoothly. Thanks.
ralph J.Excellent customer service very nice and personable will definitely use them in the future
PATRICIA K.Easy in and out. Lots of space. Friendly folks! Fast experience.
John V.Drop off process really bad.
Ivan B.They didn't have the truck when I had my appointment. It took hours the find one and the owner didn't even bother to call me I had to call them back to find out what was going on. The truck is in such bad condition I literally had to stay in bed the whole next day because of the pain it caused from the shaking in the cab. Very unhappy
Jodi F.Great experience. Very nice and helpful people! Highly recommend.
Brook O.Nothing everything was just fine. I will use this location again
martin V.I had a 2 hour trip and the radio in that truck would not pick up any stations. everything else was fantastic just quiet
Timothy F.Not your typical uhaul location, but I was able to return the truck very quickly.
MARCUS W.Everything was great and staff are very friendly and process was smooth and easy
Amber A.Rental was automatic 4 day rental . We didn't need 4 days and returned early . You don't get any discount for returning early even tho the company can rent it again while still having been paid for the day by us .
Michael J.Great customer service, convenient location, friendly staff.
JAMES U.Location and staff were great, but I do not like the UHAUL policy of flat rate for 5 days of use of the tow dolly. I only needed it 3 days and got no refund for the difference. Next time, I will keep it the whole time so it can't be rented again. Again, that is UHAUL policy and rates and not the location policy.
JEFFREY W.What an outstanding experience! I will definitely use them again and recommend them to my friends.
ROBERT W.Put jacks on the trailers. Very heavy to lift and hook up.
RANDALL S.He is an asset to you company. I would highly recommend them for anything. They were so beyond nice and friendly. They are awesome..
JASON G.Very disappointed in uhaul. Make sure you read the contract line by line. Will not use uhaul anymore. Don't do anything outside the contract. You will get CHARGED DOUBLE!! Tried to be nice and got burned!
RICHARD F.Nothing those people that B and B are awesome.
ANTHONY G.I have been to this location a few times, picking up and dropping off. They have always been very helpful and professional. Living in the area, I always prefer to drop off or pick-up equipment at this location.
Michael O.