Comentarios del cliente para B&B Equipment Rental
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de B&B Equipment Rental
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Michael W. en
Whitney and Will are always helpful and accommodating. They are great folks to work with.
Jeffrey R. en
Very professional, helpful, and welcoming.
Tracy S. en
Will provided excellent service to us! Would recommend to anyone traveling!
Amy M R. en
The U-Haul drop off on US 60 in Ashland, no longer exists. It needs to be taken off the internet.
Geraldine G. en
Nothing! The pickup process was quick and staff was friendly.
Samantha M. en
The place I got it was great and super friendly. It was the finding it part. I got transferred six times trying to find a uhaul close to me and no one would check the places I told them. The. The address for the return was wrong so I’m the search for the place I ran over in miles. I will not be using uhaul again.
James H. en
Good job.
MARK D. en
B and B is the place for me
Roger H. en
Personwas rude I almost went somewhere else
David W. en
I am glad he helped load the trailer on my vehicle.
Rob D. en
Will and Whitney were great
Matt C. en
The guy that helped us that day was so helpful, courteous, and kind. We will always rent from this location from now on.
Charles B. en
We felt rushed by the associate. He didn't even do an inspection of the truck with us. There were a couple of dents and scratches that weren't marked and he said "that's ok you have insurance". Other than that, the truck was in good condition and newer and drove well
Mark L. en
Will was a real helpful guy.
Howard M. en
I could not have received better treatment anywhere. This was a great way to move. I would recommend this site for anyone needing to move in the Morehead area. Great Service
robert K. en
Not a thing. Great people. Great service.
brian A. en
Really nice guy that checked me in. Had me in and out quickly with no problems.
Greg D. en
I dropped off the equipment on Memorial Day so the office was closed. I initiated my contract with this location and also rented previously from them. They are always very courteous and helpful.
james H. en
Super helpful and always friendly
Heather I. en
Keep up the great work!
Thomas M. en
When the "open" sign is on the door, you should be open! Keep regular hours.
Claude C. en
Not much more. Maube a blacktop parking lot be about it. People are friendly enough.
Raymond H. en
Couldn't ask for better service just wish it was a little cheaper......
Brad B. en
Extremely nice, friendly, and helpful.
Michael W. en
Great customer service!
Rebecca M. en
I didn't rate the location with Excellent because it was full of smoke upon arriving. I know it's a rural community, but in this day and age, it stands out. Hit you like a wall! Other than that, the customer service received was EXCELLENT. Very friendly, helpful and quick.
Brandon W. en
Being this was my first rental,The rental was convenient and the service was great. I will be going back. Thank you
Michael W. en
I did not receive my receipt. The UHaul app states that it would be emailed to me but I still have not received it.
David G. en
Very helpful and flexible manager helped greatly with our particular needs.
lori H. en
B&B equipment were wonderful. Super location. Truck was easy to obtain and drop off and was ready to go. My issue was with Uhaul. I had to pick up and drop off after hours and the website was a nightmare. I had to pick up a little bit later than I intended the site had no prompt to tell you what to do in that instance. Then when I went to drop off my location would not pick me up on my phone therefore I could not continue with the prompts. At that point it was dark I was cold and tired had been moving all day and just really would have preferred a more simpler alternative. However the customer service phone number was accessible and the folks at Uhaul were very helpful and patient with me. Staff was great. My issue I guess it's just the overall experience of dropping off and picking up after hours using the U-Haul website would only say that it needs to be tweaked a little bit made a little bit more simplified.
Missy C. en
Best Customer service I've ever seen. So sweet and nice answered all my questions. Thanks to all
ken S. en
B&B went the extra. They stayed open longer just so I would be able to pick the truck up. They always go out their way to help.
Heather F. en
Have the trucks in the places u say they will be. I had to drive out of my way 10 miles each way to get and return a truck. That's costly on my side 20 miles and weekend rate of .89 a mile. All because a truck was not at the location closest to me.
Esther R. en
They were wonderful. Wouldnt change a thing!