Customer Reviews for B&B Automotive Of McRae LLC
(U-Haul Neighborhood Dealer)

134 reviews

150 E Oak St   Mc Rae, GA 31055

(912) 568-7783

Office Hours

  • Mon-Thur: 8 am–6 pm
  • Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(912) 568-7783

150 E Oak St
Mc Rae, GA 31055

Services at this Location:

Office Hours

  • Mon-Thur: 8 am–6 pm
  • Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jeff A 
Rating:
5.0

It all worked out great for us . Y’all were better than Triple A. Thanks

Marvin w 
Rating:
5.0

very professional and reliable

Howard E 
Rating:
5.0

This location was great!! The central reservation system messed up my reservation and this location went above and beyond to get the correct dept on the phone and the issues resolved. Very courteous people! Big lot to get trucks towing in and out.

Sherri M 
Rating:
5.0

Refunds for unused millage would be great!

Tara P 
Rating:
5.0

Customer did not leave a comment.

brad p 
Rating:
5.0

Customer did not leave a comment.

Sidney S 
Rating:
5.0

Customer did not leave a comment.

Randolph G 
Rating:
5.0

Customer did not leave a comment.

Randy G 
Rating:
5.0

Will use again

Michael D 
Rating:
5.0

The young man at drop off location was a nice gentleman took care of my needs with drop had no problems

Shonda H 
Rating:
5.0

Customer did not leave a comment.

JUAN P 
Rating:
4.0

Customer did not leave a comment.

Wanda J 
Rating:
5.0

Vehicle was clean and in good running condition

Noel M 
Rating:
5.0

Customer did not leave a comment.

Courtney S 
Rating:
4.0

Location was convenient and customer service was good

Lena B 
Rating:
4.0

Customer did not leave a comment.

Muriel R 
Rating:
5.0

Customer did not leave a comment.

DARRELL J 
Rating:
5.0

They are so helpful and friendly. Great folks

DONNIE W 
Rating:
5.0

Great people and always friendly. So helpful and met all our needs!! Pros all the way!!

Rhonda S 
Rating:
5.0

Customer did not leave a comment.

Donald M 
Rating:
4.0

Customer did not leave a comment.

SHAMEAKA W 
Rating:
5.0

Customer did not leave a comment.

Staci W 
Rating:
5.0

Customer did not leave a comment.

Edwin C 
Rating:
5.0

Customer did not leave a comment.

john h 
Rating:
5.0

Customer did not leave a comment.

Mattie C 
Rating:
5.0

Nothing. It was great.

Rhonda D 
Rating:
5.0

Nice work guys you did good

Edward D 
Rating:
5.0

The young man at B&B unhooked the trailer after helping me guide it in to the parking spot. No problems what so ever. M.A. Walker

mike w 
Rating:
5.0

Vehicle was not cranked to read fuel gauge . They charged $35 for fuel . We stayed on the phone while truck was cranked. Fuel gage read correctly then which they agreed. Just waiting on my 35$ credit back to my credit card. They had an excellent attitude about the situation.

HARRY H 
Rating:
3.0

I dropped off on a Sunday; it was closed, but the lot was clean and I found the drop box for the keys easily

Keith W 
Rating:
5.0

Great friendly service. Would highly recommend McRae ga location for rental.

Martin H 
Rating:
5.0

The representative was very nice and professional. They really know how to treat customers.

MARVIN H 
Rating:
5.0

Customer did not leave a comment.

Sean D 
Rating:
5.0

Customer did not leave a comment.

Bernie H 
Rating:
5.0

Always great working with the guys at B&B on my rentals!

ELYSSE W 
Rating:
5.0

Customer did not leave a comment.

Elysse W 
Rating:
5.0

Customer did not leave a comment.

Brandon B 
Rating:
5.0

Better vehicle maintenance. Truck was a very rough ride

Corey S 
Rating:
5.0

They didn’t really help just told you to park the trailer and didn’t tell you what to do next honestly

Ashley P 
Rating:
5.0

The young man we dealt with in McRae was great. Good job!

Cynthia T 
Rating:
3.0

Understaffed. Need more workers.

John E 
Rating:
5.0

The guys at B & B Automotive were great. They went above and beyond expectations. I would certainly recommend this location for U-Haul truck rental.

LINDA S 
Rating:
4.0

Customer did not leave a comment.

RUPESH P 
Rating:
4.0

Agent very helpful. Truck’s interior looked new it was so clean.

MARY D 
Rating:
5.0

Customer did not leave a comment.

ROBERT J 
Rating:
5.0

Customer did not leave a comment.

Shane G 
Rating:
5.0

Offer a Senior Discount

RICHARD M 
Rating:
5.0

The pick up location was great.But the overall experience was horrible.

LAVONDA W 
Rating:
5.0

Customer did not leave a comment.

gladys g 
Rating:
5.0

Very nice.

JIM R 
Rating:
5.0

I had barely even arrived to return my equipment and one of the gentlemen that work there was already in the process of checking me in and closing out my rental contract. That was fast service.

James C 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY M 
Rating:
5.0

Customer did not leave a comment.

CHARLIE B 
Rating:
4.0

Customer did not leave a comment.

Ronald S 
Rating:
5.0

Customer did not leave a comment.

Brian L 
Rating:
5.0

Customer did not leave a comment.

Joseph R 
Rating:
5.0

B&B Automotive was extremely professional and polite. Extremely knowledgeable and helpful. I will use this service again and will recommend them to anyone who is interested in the best customer service experience!

Jody S 
Rating:
5.0

Customer did not leave a comment.

Jamie B 
Rating:
3.0

delivered the trailer on Sunday when no one was there. It was due back on Monday.

WILLIAM C 
Rating:
5.0

Customer did not leave a comment.

JOHN C 
Rating:
5.0

This location has great employees. Kevin Brown, co-owner, was very helpful with the paperwork and explaining how to use the equipment. Best service you will find anywhere!

Bob W 
Rating:
5.0

Customer did not leave a comment.

Jennifer D 
Rating:
5.0

B&B Automotive in McRae Ga does an awesome job with Uhaul rentals. Our church and the needy of our community has benefited with Food distribution using uhaul trucks. To God Be The Glory!

Noel M 
Rating:
5.0

Close the pawn shop Lyons GA shop all together It cost me 5 hours !!! I am still amazed Uhaul is in business I even called the uhaul customer service but never could get anyone to answer So I went 1 hour round trip out of my way Then another 30 minutes-45 minutes waiting on the pawnshop Wow 😳 B&k was the only professional player in the whole day!

Henry B 
Rating:
5.0

Customer did not leave a comment.

Leondress F 
Rating:
5.0

Clean the windshield inside and out please. Had a smokers film on it. Other than that my experience was good.

Darrell J 
Rating:
5.0

Professional service

Noel M 
Rating:
5.0

Customer did not leave a comment.

SHANE R 
Rating:
5.0

Customer did not leave a comment.

Noel M 
Rating:
3.0

Customer did not leave a comment.

Paul B 
Rating:
5.0

Great folks .. Friendly and courteous..!

Ashlee H 
Rating:
5.0

I used the equipment for less than 2hrs but was charged for a full day. So if there is a way to rent by the hour for a prorated amount verses for a whole day would be great.

Tonya A 
Rating:
5.0

Excellent service

Kevin B 
Rating:
5.0

Customer did not leave a comment.

Gwenevere H 
Rating:
3.0

Nothing

Tashika M 
Rating:
5.0

Customer did not leave a comment.

Dennis L 
Rating:
5.0

Because of the Virus I had to cancel and reschedule my move. Some how U-Haul moved my pick up location to 25 miles away, but the man from my area fixed it and we were on our way on time. I was a pleasure doing business with you.

Eileen C 
Rating:
5.0

Customer did not leave a comment.

Gary B 
Rating:
5.0

Customer did not leave a comment.

Michelle P 
Rating:
5.0

Customer did not leave a comment.

Edwin A 
Rating:
5.0

Customer did not leave a comment.

Justin S 
Rating:
5.0

Doesn't need any improvement Salesman was very courteous and made the experience more likely for me to go there again without hesitation.

Bobbie L 
Rating:
5.0

Customer did not leave a comment.

Christine W 
Rating:
5.0

Customer did not leave a comment.

Deborah V 
Rating:
1.0

Awful

Kareem W 
Rating:
4.0

Requested a utility dolly, but one was not available at this location. Our invoice shows we paid for it, so when we returned truck at another location they would not believe that we did not receive one. We had to call the location we rented from and get them to explain.

Kristi W 
Rating:
5.0

Customer did not leave a comment.

Glen h 
Rating:
5.0

Customer did not leave a comment.

Ginger F 
Rating:
5.0

Customer did not leave a comment.

Latoya W 
Rating:
5.0

Always Good Service!!

Bathea C 
Rating:
5.0

They did excellent

michael m 
Rating:
5.0

Customer did not leave a comment.

Thelma W 
Rating:
5.0

Nothing to improve. B$B is always a great place to do business. I have rented three trucks there and the experiences have all been steller.

Kathryn B 
Rating:
5.0

Customer did not leave a comment.

Haylee G 
Rating:
5.0

The place I picked up from was very nice and the guy there was very helpful. The drop-off location was convenient, and the fellow there was a real pleasure to deal with. The truck was like new and in excellent condition. It was actually a pleasure to drive.

Stuart M 
Rating:
5.0

Customer did not leave a comment.

Concetta M 
Rating:
5.0

Great customer service

Kathryn B 
Rating:
5.0

Customer did not leave a comment.

Maurice Z 
Rating:
1.0

Customer did not leave a comment.

Sally F 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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