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JUAN P.
Customer Reviews for B&B Automotive Of McRae LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vehicle was clean and in good running condition
Noel M.Location was convenient and customer service was good
Lena B.They are so helpful and friendly. Great folks
DONNIE W.Great people and always friendly. So helpful and met all our needs!! Pros all the way!!
Rhonda S.Nothing. It was great.
Rhonda D.Nice work guys you did good
Edward D.The young man at B&B unhooked the trailer after helping me guide it in to the parking spot. No problems what so ever. M.A. Walker
mike W.Vehicle was not cranked to read fuel gauge . They charged $35 for fuel . We stayed on the phone while truck was cranked. Fuel gage read correctly then which they agreed. Just waiting on my 35$ credit back to my credit card. They had an excellent attitude about the situation.
HARRY H.I dropped off on a Sunday; it was closed, but the lot was clean and I found the drop box for the keys easily
Keith W.Great friendly service. Would highly recommend McRae ga location for rental.
Martin H.The representative was very nice and professional. They really know how to treat customers.
MARVIN H.Always great working with the guys at B&B on my rentals!
ELYSSE W.Better vehicle maintenance. Truck was a very rough ride
Corey S.They didn't really help just told you to park the trailer and didn't tell you what to do next honestly
Ashley P.The young man we dealt with in McRae was great. Good job!
Cynthia T.Understaffed. Need more workers.
John E.The guys at B & B Automotive were great. They went above and beyond expectations. I would certainly recommend this location for U-Haul truck rental.
LINDA S.Agent very helpful. Truck's interior looked new it was so clean.
MARY D.Offer a Senior Discount
RICHARD M.The pick up location was great.But the overall experience was horrible.
LAVONDA W.Very nice.
JIM R.I had barely even arrived to return my equipment and one of the gentlemen that work there was already in the process of checking me in and closing out my rental contract. That was fast service.
James C.B&B Automotive was extremely professional and polite. Extremely knowledgeable and helpful. I will use this service again and will recommend them to anyone who is interested in the best customer service experience!
Jody S.delivered the trailer on Sunday when no one was there. It was due back on Monday.
WILLIAM C.This location has great employees. Kevin Brown, co-owner, was very helpful with the paperwork and explaining how to use the equipment. Best service you will find anywhere!
Bob W.B&B Automotive in McRae Ga does an awesome job with Uhaul rentals. Our church and the needy of our community has benefited with Food distribution using uhaul trucks. To God Be The Glory!
Noel M.Close the pawn shop Lyons GA shop all together It cost me 5 hours !!! I am still amazed Uhaul is in business I even called the uhaul customer service but never could get anyone to answer So I went 1 hour round trip out of my way Then another 30 minutes-45 minutes waiting on the pawnshop Wow 😳 B&k was the only professional player in the whole day!
Henry B.Clean the windshield inside and out please. Had a smokers film on it. Other than that my experience was good.
Darrell J.Professional service
Noel M.Great folks .. Friendly and courteous..!
Ashlee H.I used the equipment for less than 2hrs but was charged for a full day. So if there is a way to rent by the hour for a prorated amount verses for a whole day would be great.
Tonya A.Excellent service
Kevin B.Nothing
Tashika M.Because of the Virus I had to cancel and reschedule my move. Some how U-Haul moved my pick up location to 25 miles away, but the man from my area fixed it and we were on our way on time. I was a pleasure doing business with you.
Eileen C.Doesn't need any improvement Salesman was very courteous and made the experience more likely for me to go there again without hesitation.
Bobbie L.Awful
Kareem W.Requested a utility dolly, but one was not available at this location. Our invoice shows we paid for it, so when we returned truck at another location they would not believe that we did not receive one. We had to call the location we rented from and get them to explain.
Kristi W.Always Good Service!!
Bathea C.They did excellent
michael M.Nothing to improve. B$B is always a great place to do business. I have rented three trucks there and the experiences have all been steller.
Kathryn B.The place I picked up from was very nice and the guy there was very helpful. The drop-off location was convenient, and the fellow there was a real pleasure to deal with. The truck was like new and in excellent condition. It was actually a pleasure to drive.
Stuart M.Great customer service
Kathryn B.my experience was great. the guy helped assist my grandfather with attaching the dolly to his truck.
Gladaya H.Kevin, the person who worked with me to rent a U-Haul truck, came out to the location on Sunday at lunchtime, when the place was closed, to help me rent a truck to move from McRae to Douglasville. I very much appreciate his customer service and making the extra effort to get an extra customer.
Mike N.There was no one at the remote drop off location they were closed.
Terry M.Everything was great!
glenn J.