Run of the mill auto repair shop. The owner was really nice, joked while hooking up the trailer, and was very helpful.Ralph W.
Customer Reviews for B&B Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Earl B.
They never cleared me or anyting gave me the keys to the truck he didn't know what to do they took my information on a piece of paper a credit card and my ID very poor location I was charged $100 and it should not have been that muchDaniel W.
El cliente no dejó un comentario.Alex R.
Dropped off after hours. Did not meet employees.Angela K.
El cliente no dejó un comentario.mike M.
El cliente no dejó un comentario.patricia S.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.Ron F.
El cliente no dejó un comentario.Barthol B.
El cliente no dejó un comentario.Todd M.
Excellent Rental experience! Truck ran great and holds more than you think.(15'). Pick up and drop off were 5 minutes each. Really made a tough move better??. Thanks U Haul!Ron F.
Vehicle requires new windshield wipers.Logan L.
worked out great have to rent again next weekbill H.
Very Friendly and KnowledgeableDAVID H.
El cliente no dejó un comentario.John K.
Every one I had contact with was wonderful, very helpful!Jeanne F.
El cliente no dejó un comentario.Caulin B.
Site did not answer the phone after repeated calls. forced to drive to site to confirm equipment upon arriving at the location, discovered them working outsideSam S.
El cliente no dejó un comentario.Dennis P.
El cliente no dejó un comentario.Kenneth S.
The trailer was wet and odiferous when ingot it home. Probably the prior renter hoses it out. I had to dry it and use fabreeze before I could use it.ROBERT J.
You changed my pickup location to a place over 30 minutes awayRandall C.
El cliente no dejó un comentario.Patrick M.
New 26' truck broke down in Texas. Would not start after gasing up. Had to be towed after waiting 3.5 hours and had to stay over night at a Days Inn in Baytown, TX (to be reinbursed later) I had to tranfer all articles to another 26' truick by myself. Spent the whole day at uhaul unloading/reloading. Will talk about compensation (later).Ken L.
El cliente no dejó un comentario.elaine Z.
Provide the exact equipment that was requested.Aaliyah R.
El cliente no dejó un comentario.Barry R.
El cliente no dejó un comentario.Caleb M.
Excellent service!Candice P.
very very good service and great staffMELANIE R.
I had to sweep out the trailer to use it. I was not informed that the pick up location was different from requested.robert J.
Do not change the pickup location, U-Haul is supposed to "make your move easier" not complicate things.jessica B.
El cliente no dejó un comentario.Anthony D.
El cliente no dejó un comentario.Martin H.
El cliente no dejó un comentario.Karen D.
El cliente no dejó un comentario.KIM R.
El cliente no dejó un comentario.Gary H.
The employee at this location was very friendly.Krisinda B.
This place never answers their phone and the wrong information was put in the computer on when we were going to return the truck. Horrible!!!!!!!JAMIE S.
Truck cab was covered in some type of oil and it ruined my clothing from just siting in it. It was disgusting and this is the first time I have had a problem with uhaul and I'm honestly thinking about never using you again for this alone. I now have ruined clothing and the truck smelled like BO and cigarette smoke. It's horrible that I had to clean the truck myself before I could use it to drive for my move! Very dissatisfied and don't know if I will use uhaul againJustin H.
El cliente no dejó un comentario.Denise C.
When i received the trailer, there were 3 marker lights out on the right side. Maintenance should have been done prior to pick up.Lawrence B.
El cliente no dejó un comentario.DAVID E.
El cliente no dejó un comentario.Josh S.
El cliente no dejó un comentario.DAVE A.
Very nice, helpful and convenient location.STEPHEN R.
El cliente no dejó un comentario.GLOVER R.
The owner just could not be any nicer. It was a great experience renting the trailer from him. I highly recommenced this establishment. They even hooked up the trailer, and tested the lights. Will rent from here again.Ronald M.
Not a problem at the site, but a problem with UHaul specifically. The equipment I rented was to be picked up near our home in Cranberry TWP, but when I called the pickup location was changed to 25 miles farther from my house! This I consider to be very poor service!Mike M.
74 year old senior citizen, no help unhitching or parking trailer had to unhook and man handle in to parking lot across the street from business, would not recomendRALPH T.
I was in and out quickly friendly service, parking lot congested but I had no problem.darrell B.
Representative at the service center was very friendly and helpful--the system kept malfunctioning to U-Haul! This was a difficult location to get in/out of---very limited parking.arlene B.
El cliente no dejó un comentario.Jeremy C.
Remove the snow/ice on the truck.Kristin H.
Both locations thought it was very odd that I paid .ore than double to rent exactly the same thing as I did in June! $166 in June $348 in Oct. I can see price fluctuations but that is ridiculous.Bruce R.
very polite person......ARTHUR A.
The owner operator of this location is exceptional.Shawn W.
El cliente no dejó un comentario.kathy W.
El cliente no dejó un comentario.Stephan C.
El cliente no dejó un comentario.OSCAR F.
El cliente no dejó un comentario.AARON E.
El cliente no dejó un comentario.AARON E.
This location is a messy garage with cars and rental trucks crammed everywhere. The office is old, cluttered, and messy. The people were friendly and helpful. The truck was clean inside but covered with bugs outside. Should the trucks be washed before being rented?Nelson T.
El cliente no dejó un comentario.CHRISTINE P.
El cliente no dejó un comentario.Peter D.
Business owner unable to print any information due to a printer problem, so we left there with only a key and absolutely no paperwork. He said we would be able to get info. printed at drop-off location. (Their printer was down also!)DAWN R.
El cliente no dejó un comentario.Nicholas S.
El cliente no dejó un comentario.MARK H.
Great service, convenient location.Peter D.
El cliente no dejó un comentario.JULIE J.
Why did you not ask the same questions for each site?WILLIAM Y.
Trailer lights did not work and they could not repair. Send me to another location for repair and they got them working, however, their repair failed shortly thereafter and when I discovered, I was too far from that facility and it was impractical to return. I traveled approximately 800 miles without trailer lights. Very concerning and disappointing.David C.
This is the 3rd time I have rented from Uhaul and the third time that I have had to travel an hour to pick up the truck from the location that I originally scheduled for. I wanted to pick the truck up in Pleasant Hills. If I wanted to travel to Aliquippa to pick it up, that is where I would have scheduled it. I was also not informed that I could have extra miles at no additional charge. i didn have an additional mileage charge at the end. Very frustrating.John P.
El cliente no dejó un comentario.ROSEMARIE H.
El cliente no dejó un comentario.CHRISTOPHER K.
Had ordered 2 dozen blankets with my rental, and none were available. Whay was I not notified prior to pick up if none would be available, vs not knowing to the last minute, and having to run around at the last minute for alternate arrnagements??WILLIAM G.
This comment is not for the pick up location, it is with the local 800 operator Donna for western PA. The operator gave me the wrong address as I read it back to her when she gave it to me. When I called again she basically told me I was lying. I tried to call the pick up place 5 times, left 1 message and Donna again felt I lied when I told her that. Basically, she was combative and had very very poor customer service. The pick up experience was saved by the local Uhaul rep (male) who called me and gave me directions on the phone to the pick up location and the professionalism of the representative at the pick up location. I recommand the local 800 operator is reassigned to a non customer service position, she is not qualified to be in the position she is in.JOHN D.
El cliente no dejó un comentario.DAREN S.
El cliente no dejó un comentario.BRENT P.
At both locations the people were nice. But when you contact the national number, you are lied to. u-haul is a total hassel and a weak excuse for truck rentals. Just dodn't do it you'll be sorry as we were!faye G.
Interior of truck was muddy; ashtray was full; merchant hand-corrected the fuel reading on my copy of the contract (it was really 1/4 tank, but the orig. contract was printed with full tank), but he did not change the original contract. I dropped off the truck with more fuel in it than when I picked it up, but was charged $122 for fuel.DEAN C.
El cliente no dejó un comentario.Kimberly M.
the guys that run the shop where i rented my truck informed me their uhaul system went down and didnt have some of their rentals. the handle to close the door on the drivers side was broken off and laying on the floor. i had to grap the plastic on the side of the door to shut it. there was also no ramp to load my furniture which made it very difficult to get it in and out of the truckStephanie A.
El cliente no dejó un comentario.susan K.
El cliente no dejó un comentario.NICHOLAS D.
El cliente no dejó un comentario.CHRIS C.
Reviewing this shop is difficult. The owner/manager and his employees were all helpful and friendly and even bent over backwards to assist including going through electrical dx of my wiring to determine why trailer lights weren't lighting and helping to get my tow vehicle unstuck from the deep gravel in their parking lot . However facility is inadequate with terrible parking, trailers were parked head in on a gravel lot with terrible traction, trailer had possibly broken wiring harness, there was broken glass on trailer bed and worst of all the employees did not properly secure the trailer to the hitch so when I drove my vehicle onto the trailer the trailer tongue popped up crushing the tailgate on my tow vehicle.JAMES R.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.john J.
Dropped off after hours. Not much room to park.KENNETH S.
El cliente no dejó un comentario.Leslie O.
When we arrived for our 11:00 pickup, the trailer was completely buried under 2 feet + of snow. We had to dig the trailer out ourselves and then they didn't know what hitch to use or anything about the trailer itself. The brakes didn't work on the trailer either. I wouldn't recomend anyone to use a uhaul from this location, nor would i use the business in general. Seemed like a pretty shady operation..LEAH D.
I called about 5 days in advance to reserve the Uhaul with the no problems. When I got there the vehicle wasn't ready and I waited in the lobby for about an hour for someone to get to it so I could move. This was a serious inconvenience to myself and my family.CHRISTI F.
Everything was great and the people very friendly and helpful