Comentarios del cliente para Bala Motorsports

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Bala Motorsports

Grado total:

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Baruch K. en

Grado:

quick and easy.

Julie R. en

Grado:

I will never use uhaul or recommend uhaul ever again.

Robert T A. en

Grado:

El cliente no dejó un comentario.

Ernerst V. en

Grado:

El cliente no dejó un comentario.

Raymond W. en

Grado:

El cliente no dejó un comentario.

Anthony D. en

Grado:

El cliente no dejó un comentario.

Ryan W. en

Grado:

the provided blankets were soaked the trip was converted into a intown without notification when i tried to adjust the intown to an out of town i was told i could not and had to return it. i was then transferred to multiple people to get a refund and make an official complaint i was even transferred to the same person twice at one point. was told i would get a call about the incident and was never called just got an email saying the refund was approved. upon attempting to return the uhaul getting the truck in an acceptable location was aggrovating as tey did not have good drop off location for the trucks.

TOM G. en

Grado:

Lot is too small and hard getting in and out because of traffic

jose T. en

Grado:

Terrible customer service

Amanda G. en

Grado:

El cliente no dejó un comentario.

Michael Z. en

Grado:

El cliente no dejó un comentario.

Jonathan C. en

Grado:

Very easy drop off. They just wanted the keys and I got the receipt by email. Place is basically an old garage/station, but they were honest and I was in/out.

damon W. en

Grado:

tight spot to get in and out of, not a lot of room to operate and on a busy street, but personnel was friendly and dropoff was very quick, easy, and straightforward.

Mary J C. en

Grado:

Was handed the keys and told to walk across a busy street in order to find the van matching the code on the key. Upon starting the van, notd low tire pressure in left rear tire and pulled around the block and up to office to inform them. They said no worries, the light comes on all the time. Proceeded to make the move whcih totalled 8 miles in all, only to receive the re eipt vai email staing i had driven 25 miles. The staff never checked me in, and never came out when I returned the van to their lot. I am truly disappointed in this experience since I have used Uhals for numerous moves in the recent years, and always checked in and out of the vehicle with a representative doing so with me in person.

David F. en

Grado:

we went to the pick up location in the email they told us we had to back track that our equipment was at another location we were never told

Ryan B. en

Grado:

El cliente no dejó un comentario.

Ronna B. en

Grado:

El cliente no dejó un comentario.

Simon H. en

Grado:

El cliente no dejó un comentario.

telissa S. en

Grado:

El cliente no dejó un comentario.

Khalid R. en

Grado:

They added rip off charges, pads and dolly that I did not rent

Mamta P. en

Grado:

The pick up location was great, and everyone was very helpful. My issue was the overall unsupported experience. I booked my uhaul online and picked a location close to me. The system picked the next best location but didn’t inform me or contact me on the change. So I had to go around multiple locations before getting the right one. I will not be booking through uhaul again

Mathew M. en

Grado:

El cliente no dejó un comentario.

Orlando B. en

Grado:

Everything was good! From customer service to getting the truck to the dropping off the truck. All was great!!

JUSTIN K. en

Grado:

Customer service was excellent and everyone I spoke to was kind

Sunil G. en

Grado:

El cliente no dejó un comentario.

Alexander K. en

Grado:

El cliente no dejó un comentario.

Carl C. en

Grado:

When trying to get the passcode to obtain my keys it took 30 minutes and 3 representatives to get the passcode. Once I finally received the passcode the keys were not in the specified location. The result of this was a wasted 45 minutes and due to this fact I was not able to complete my moving job. Had I had 30 minutes more, I would have been able to complete my move. Overall, I would most likely not use this service again and feel that I should at least be partially refunded for my troubles. What could be done better is providing accurate information to customers in a timely manner so that time is not wasted on logistical errors that are no fault of the customer.

GARRETT B. en

Grado:

El cliente no dejó un comentario.

Jeffrey G. en

Grado:

After hours drop off. There was a tiny space to put the truck into.

Robert T. en

Grado:

The truck was dirty... Blankets, dirt and water bottles were in the back of the truck... I was also overcharged for fuel...

Ellen E. en

Grado:

Customer service was excellent! Truck was clean and in great condition!

Daniel L. en

Grado:

The van cargo area was clean but the seats were dirty and there was a terrible odor. The employees were helpful and courteous.

Stephen S. en

Grado:

El cliente no dejó un comentario.