Customer Reviews for Baker Hardware Inc
(Distribuidor de U-Haul del vecindario)

156 comentarios

6550 Hamilton Scipio Rd   Hamilton, OH 45053
(W Of Rt 27)

(513) 756-1777

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(513) 756-1777

6550 Hamilton Scipio Rd
Hamilton, OH 45053
(W Of Rt 27)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This location was very friendly and helpful.

Terrell D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
4.0

I had my appointment changed to a different location that didn't offer hitch installation, so I had to go back to my original location and a third location to get a trailer. I didnt receive 3 of the parts I bought online and had to buy a new one wasting about 38$. If I get my refund I'll recommend to a friend. If not it was a big waste of time and money to have all these reschedules and miscommunications.

BRENT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio W. 
Clasificación:
4.0

Just were surprised we were there although it was the third location they changed me to for my return

Andrea R. 
Clasificación:
5.0

El cliente no dejó un comentario.

J CHARLES B. 
Clasificación:
5.0

Very friendly and great to deal with

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda D. 
Clasificación:
1.0

Refund me my $25 cleaning fee. When I picked up the truck it was full of mud, animal hair, and manure! Yes manure. But I needed to get back home before movers left. So I had to fully clean UHaul and was delayed an hour with movers and had to pay extra time. We used an oxi clean powder to clean the back of truck and swept it out. Then I was charged for cleaning?!! Also I was called by UHaul to change my pickup and drop off locations making me travel further away both times. I would like to be contacted my a manager and refunded for this horrible experience.

Richard R. 
Clasificación:
1.0

I feel like I was played and they treated me very poorly not even professional at all

Ian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua O. 
Clasificación:
4.0

El cliente no dejó un comentario.

HEIDI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron M. 
Clasificación:
5.0

Great experience thank you !!!

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

john S. 
Clasificación:
3.0

El cliente no dejó un comentario.

William E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy W. 
Clasificación:
3.0

El cliente no dejó un comentario.

THOMAS L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Noah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
3.0

Need to work on there customer service.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve M. 
Clasificación:
5.0

They were very helpful and all went well.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

russ M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee T. 
Clasificación:
3.0

El cliente no dejó un comentario.

christina K. 
Clasificación:
5.0

Very helpful and friendly folks at Baker Hardware.

greg W. 
Clasificación:
5.0

El cliente no dejó un comentario.

al F. 
Clasificación:
1.0

This was my first and last experience with U-Haul I was promised a $50 refund and your representative lied to me and didn't process it a week later I called back and find this out and I have to wait another week for the $50 refund I will never use U-Haul again thanks to CHARDAE CHARDAY SHARDAY SHARDAY HOWEVER YOU SPELL IT from Butler County Ohio she lied to me thinking I would forget about my refund and just go on with life when I've been checking my bank account every single day for more than a 3 to 5 business days that you promise I call back today and find out she never even submitted the request for the refund this Is unacceptable you do not lie to your customers!!!!!! SHE SHOULD BE FIRED FOR LYING ON A RECORDED CALL

Lauren P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Scott Y. 
Clasificación:
3.0

I was supposed to rent a truck from Oxford, Ohio and they guaranteed me that they had a truck. They lied and sent me here. The place is fine, but it's in the middle of nowhere which set back my schedule nearly 45 minutes in order for me to pick up the truck and take it back to Oxford.

Mimi A. 
Clasificación:
3.0

Truck was tightly parked between a trailer and garage. There was another trailer hitch sticking out 6 feet in front of the truck that made it super difficult to maneuver.

Nathaniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

russ M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phil B. 
Clasificación:
5.0

Google maps has the incorrect location for this place.

robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Very nice people, and very helpful.

Carter F. 
Clasificación:
5.0

Great service

TIMOTHY D. 
Clasificación:
4.0

The staff at this location was very friendly, but they didn't seem confident with the forms and paperwork needed to rent equipment. The truck I rented was well maintained, and I got everything I needed.

Matthew B. 
Clasificación:
4.0

Everything went well. No change needed.

Stephen G. 
Clasificación:
5.0

Very friendly and helpful!!!!

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR C. 
Clasificación:
3.0

Have the truck in the location we rented it.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

Friendly staff, ready to help and get you in the road.

Dakota B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SRIVATSAN V. 
Clasificación:
4.0

Truck was in poor mechanical condition, should not have been sent on a cross country trip of 1000 miles, Will not rent from U-Haul for a long trip again. Was not pickup locations fault. should have caught problems at last service

David L. 
Clasificación:
3.0

Small area...but ok

Sam T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory N. 
Clasificación:
5.0

El cliente no dejó un comentario.

George W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faizule H. 
Clasificación:
3.0

Baker Hardware was a fine location for pickup and worked hard to accommodate my order. It was U-Haul with whom I am frustrated. I did not get the 12 blankets reserved; had to settle for 6 (NOT enough for my job!!), and what was the point of the online pre-check-in (or whatever you called it) that was supposed to save time when almost all of the information I entered onlne the night before had to be re-entered when I got there to pick up the trailer?!

Annette C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julian O. 
Clasificación:
3.0

El cliente no dejó un comentario.

KYLE R. 
Clasificación:
5.0

I thought everything was went quite well and everyone was friendly and helpful

gary C. 
Clasificación:
5.0

This location provided, by FAR, the BEST customer service from any U-Haul provider I have ever experienced. They were extremely kind, helpful, and genuinely cared about my experience with U-Haul. I would highly recommend that more people work with them. The location is also very convenient to access, even though on the maps it may seem like it's out of the way, I actually never felt like it was either far or hard to find. This location alone would make me want to use U-Haul again.

Juan P. 
Clasificación:
3.0

I was guaranteed a tow dolly at the pickup location and when I arrived was told that it was damaged and out of service. I was offered a car hauler for the same price. I travelled 800 plus miles and my fuel consumption rate was considerably worse compared to the recent time that I pulled a car on a Uhaul dolly. The $75-100 in added fuel costs that I had to incur was extremely disappointing.

Greg E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leroy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ray M. 
Clasificación:
3.0

Remote location, GPS not fixed on this location and sent us 5 miles in wrong direction. The confirmed location was changed the day of the pick up. The location was less convenient and took much longer to get to.

Bryan W. 
Clasificación:
5.0

I am relatively new to this area and this was my first experience with Baker Hardware. They were extremely helpful and I would highly recommend them to anyone needing U haul rental or any of their other services. Pickup and drop off couldn't have been easier.

Ed P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ray M. 
Clasificación:
4.0

Ac didn't work sweated the whole trip

David F. 
Clasificación:
2.0

Have them open in time. They were late. Have them make sure that gate opens , ( frozen shut along with locking mechanism) door frozen shut, sign in window, low tire pressure warning on dash, no resolution- I had to bring to their attention. Not close to where I requested pick up

Wayne L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan R. 
Clasificación:
1.0

El cliente no dejó un comentario.

daniel K. 
Clasificación:
5.0

really nice folks. very cool hardware and general store.

Mark T. 
Clasificación:
5.0

Very nice!

Dawn K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sara N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shane R. 
Clasificación:
2.0

Let your customers know that their is an option on Safe Move and not charge without them knowing why the charge is applied to your card.. U Haul states in their web site that they offer this ....not that it is required

JOSHUA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin S. 
Clasificación:
5.0

Baker Hardware had the auto hauler trailer I needed ready and waiting when I arrived. We got through the paperwork quickly and they had the trailer attached to my truck in no time. There was a minor issue with the lights but they had that resolved very quickly. The UHaul auto hauler worked great even going through blizzard conditions near Cleveland and Erie Pennsylvania. Very happy with this rental. Thanks!!

JOHN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACIA V. 
Clasificación:
5.0

I do repeat business.Keeping all info in the computer makes it easier Thanks.

mark H. 
Clasificación:
4.0

El cliente no dejó un comentario.

David C. 
Clasificación:
3.0

Location was out in the country. Very slow but friendly service. Not your typical U-haul location. wiring did not work at first on trailer...I asked to have wiring checked and found trailer lites were not working. Personnel had to find available tools to fix trailer. No license plate on trailer. Asked personnel why and they didn't know and said probably not necessary. Drove trailer from Ohio to Michigan without a plate. Saint Clair Shores, Michigan location said trailer should have had a license plate, I could have been stopped by police.

christina V. 
Clasificación:
5.0

Offer the choice of a non-smoking U-Haul cab to be rented please! ¡Gracias!

LINDA W. 
Clasificación:
1.0

This location wasnt the problem. The original location where I was supposed to pick up my truck didnt have it. I didny recieve my $50 guarantee. This was Colerain moving and storage problem. Not Baker hardware!

CHRISTOPHER H. 
Clasificación:
4.0

El cliente no dejó un comentario.

AMY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JULIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher S. 
No se han enviado comentarios para esta ubicación.

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