Comentarios del cliente para Bainbridge Self Storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Bainbridge Self Storage
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Mark L. en
These gals at the storage facility always do a great job, courteous professional, helpful THanks
MICHAEL M. en
Customer service at the rental location was fabulous. Very kind and great service.
Michael K. en
Janice and Isabel are great - wonderful representatives of the company!
TALESE H. en
Bainbridge Self Storage is great! They are always friendly and answer my questions immediately. Their service and support is excellent!
Bernard H. en
Couldn't ask for any better service! Thanks
lyndi L. en
Best Uhaul experience I’ve ever had!!! Everything went so Fast and smooth!!
Lisa M. en
My phone wouldn’t connect with Uhaul despite obvious connectivity. The on-site rep helped, was courteous and saved the day.
larry J. en
Friendly and helpful Service
Marsha C. en
Can’t think of anything
LISA L. en
Nothing. It was a superb experience.
MARY SUE S. en
They were very cooperative. Saved us money without asking! Nice people!
ZIGMOND B. en
Service is always outstanding!
Paul S. en
Great service!
Samuel B. en
Great service, friendly,polite, helpful! Thank you! Samuel & Sarah
bill R. en
Great service from the Bainbridge Island Uhaul pick up location.
Anthony G. en
Truck was dirty, but functional and met my needs. Check out and check in was very fast.
Tom E. en
Not much. Great service as always!
Lydia S. en
Friendly service, will rent from this location again.
PATTY P. en
Verbally TELL the customer (before leaving with the U-Haul) that the gas level must be exactly where it is when you return. I could of easily put 7.5 gal of gas myself and not be overcharged by not doing so.
Mich L. en
Horrible abisoulty horrible. Moved me to a placemat from where I Iive. When done I will sue for false advertise adds
Ken C. en
It seems odd that I needed to put a gallon of gas in the vehicle for driving a total of 12 miles. If I’d emptied the tank it would make sense to have me refill it. But a gallon?
karl J. en
I did not get the woman's name who processed me at Bainbridge Self Storage (Bainbridge Island, WA) but she was professional, attentive to details, and incredibly helpful. The whole challenge of getting a daughter moved to college in Seattle became manageable and even a fun outing. I do appreciate this immensely! I will recommend U-Haul to friends and colleagues for any of their storage or moving needs. Thanks so much! /kj
Michael S. en
When we picked up the truck there was popcorn and other stuff in the bed. It was no big deals all, but when we went to drop the truck off they wanted to charge us a fee because we had a tiny bit of Styrofoam ion the bed. They also charged me for a full extra day because we were 1-1/2 hours late on drop off. Seriously? Talk about needing to read the small print. I felt like they were gouging me for anything they could.
Carol A. en
The staff are amazing. They care for the community beyond the requirements of trucks. U-Haul is lucky to have them represent the company.
KATIE O. en
Isabelle was terrific!
Christoper L. en
We find it easy and enjoyable to rent U-Haul trailers and vans from this location.
Terry A. en
Representative in office berated previous customer after they left location calling them needy and a real pain. Very unprofessional. I can only imagine what she said about me to the next customer
Fred B. en
Easy and convenient pick up and drop off service, and excellent vehicle.
Heather R. en
This location was awesome! Customer service was AMAZING!!
Ryan B. en
Helpful staff; quick process
Mark B. en
The ladies at this location are OUTSTANDING!
Mark L. en
It can be a little difficult to get equipment based on operating hours.
Steven W. en
Rented from this location a few times, they are always very friendly and helpful!
dave K. en
I tried the phone app (and I'm pretty tech savvy), but I could not get it to recognize that I had any reservations. Your online website works fine, and I was able to purchase the $11 insurance policy just fine.
blackmouth D. en
The customer service at this location is absolutely outstanding! Thank you for taking such good care of me!
YINN W. en
Your representative is a real asset to the company. Give her a big bonus because she deserves it.
Mavis N. en
Thank so much for being amazing! Our Rotary Auction day was super successful thanks to you! :)
Nancy G. en
pretty much perfect already
Sara D. en
I didn’t realize that I couldn’t start my mobile rental earlier than the time I put in so it took forever to get approved while standing at the location with a worker there who couldn’t help once I started the process. But it was great once I got past that.
CHRIS V. en
Couldn't have been a better experience! Top notch!!
GLENN N. en
As always, Isabella, & Janice are very accommodating to what my rental needs are. I rent from them quite frequently and would never go anywhere else
Alisa M. en
Outstanding service!
Mary G. en
Isabelle, the Assistant Manager, was outstanding. I will use this location again and recommend them to others.
Lyssa D. en
Isabelle was lovely and we had a very good experience renting a truck.
Kristine W. en
The whole transaction was quick, easy and reasonably priced. I love that there's a location less than a mile from my home. Most of all, I really appreciate that your representative went above and beyond to help me. I have a disability that makes it hard to climb up in a truck and she helped make it safe and easy for me. I always have a good experience renting at that location.
JOHN F. en
The two women who alternate at the counter are extremely helpful. One physically assisted me in hooking up the trailer. When I needed an extra large trailer, which they did not have at this location, they called the company store in Port Townsend, even though I don't believe that this location in any way benefits.
kara C. en
I don't remember the name of the sales woman, but she was fantastic!
JEFF P. en
Janice was just great, very helpful and friendly.
Deb F. en
Isabelle was great. Truck was in good. Onditiin and the whole process was smooth.
donald S. en
Excepional srvice from the woman at the counter. Very pleased with her help.
Daniel D. en
We've rented from this location many times and have always had an excellent experience.
MOLLY G. en
Always love coming in here! So friendly, and such great charity work happening at this location.
ANDREW R. en
Ran smooth as glass
ANNALEE F. en
Rented a truck here this time, and love working with these women. They do a great job for the community in so many ways, above and beyond storage and truck rental.. Thank you!
Bruce W. en
As always a pleasure to rent from.
Michael K. en
I have used Bainbridge Self Storage for U-haul rentals many times and each time it's an excellent experience. The vehicles are clean and well cared for. The rental desk service is friendly and efficient.
KIP B. en
Isabelle and Janice are always super-friendly, efficient, and helpful. Our truck is always clean and ready to go when we come to get it. We always enjoy the whole experience . . . and the complimentary treats at the service desk are always GREATLY appreciated!
harlan B. en
Provide a hand truck or let the customer know one is available