Customer did not leave a comment.Kevin H.
Customer Reviews for Baileys Automotive Repair
(U-Haul Neighborhood Dealer)
Clayton, NC 27520
Services at this Location:
- Mon–Fri8 am–5 pm
Special Operating Hours
- 12/22/2023: Closed
- 12/23/2023: Closed
- 12/24/2023: Closed
- 12/25/2023: Closed
- 12/26/2023: Closed
- 12/27/2023: Closed
- 12/28/2023: Closed
- 12/29/2023: Closed
- 12/30/2023: Closed
- 12/31/2023: Closed
- 1/1/2024: Closed
- 1/2/2024: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Bryon Z.
Cell service at the automotive shop was poor. I was told Wifi info was on the door and it wasnt. Took over 30 minutes for pictures to upload to complete the return.JACOB M.
Customer did not leave a comment.frank S.
Everything was perfectIva V.
Customer did not leave a comment.Neal C.
Customer did not leave a comment.Roark S.
Customer did not leave a comment.William G.
The app is frstrating and needs work. The picture areas were inconsistent. When i picked up the truck I was able to attach my own pictures. But when I delivered it back, I had pictures ready but could not attach them. Forced to use your prompts to open the camera. Overall both pickup and return were ridiculously slow and time consuming. Separate a lot of that so it can be done in advance. The biggest frustration was when I went to your app to fill the truck back up, the details page DID NOT give me any information to know how far to fill it. I needed to know the miles to empty and the gas gage level. That was frustrating! Think about what information your customers need and when. I am sure that info was somewhere on my receipt, but this is a paperless process, so needed information should also be showing on my app. The pickup mileage on the truck would also help.Dennis C.
Customer did not leave a comment.Kathy M.
Customer did not leave a comment.Amy U.
Site wasnt the ossue, overall ezperience was. Too many issues to list.Jennifer R.
To make sure the equipment ordered is in the truck, especially before closingTroy S.
Great transaction!!Robert W.
Customer did not leave a comment.Manuel R.
I called in at 8:30 to check on my 10:30 pick-up, and the person that answered the phone informed me that my truck was already staged and ready. No shuffling of paperwork or placed on hold. Prompt, courteous, professional.JAMES M.
Customer did not leave a comment.Troy W.
Customer did not leave a comment.Clinton W.
Customer did not leave a comment.Christopher L.
Customer did not leave a comment.Richard W.
Customer did not leave a comment.Ricky H.
The service was very ProfessionalLEO G.
Customer did not leave a comment.Donald E.
Very pleasedconnie P.
Customer did not leave a comment.Don B.
Customer did not leave a comment.DONNIE K.
Customer did not leave a comment.JONATHAN G.
Customer did not leave a comment.NORMAN A.
This location is is very friendly and great customer service!JERRY S.
Very helpful and friendly folks. Couldn't ask for a better experience.TEDDY B.
Customer did not leave a comment.DORIAN S.
Customer did not leave a comment.HERMAN S.
Customer did not leave a comment.ANTHONY C.
Customer did not leave a comment.YOLANDA P.
Customer did not leave a comment.Dalton S.
Customer did not leave a comment.DONNA A.
Customer did not leave a comment.PRESTON D.
The staff was very nice and helpful.John R.
Customer did not leave a comment.LEONARD S.
Customer did not leave a comment.Tina P.
Customer did not leave a comment.THOMASDENIS M.
Customer did not leave a comment.Philip L.
it's just to drop off the U-Haul I guess it was just OK. It was just a gravel yard.Linda G.
Some of the trucks are getting very high in total miles.THEODORE P.
Customer did not leave a comment.JADELYNE R.
Very friendly, great people!WILLIAM A.
Quick and easy return. We did not need to go in the building. The clerk completed the check-in via a phone. It took us only about 5 minutes.Carsietta C.
The technician lowered the trailer onto my hitch, without me asking him to do so. He failed to lock the trailer hitch. When we started to load the car onto the trailer, the front end of the trailer lifter and rammed into my tailgate. I have significant damage to my tailgate as a result.JEAN M.
Prices were way too high! Rented larger U-haul two weeks earlier for $330.48. Will not recommend U-haul to any friends or family. Poor business decision to exploit customer prices during a pandemic. I will not use U-haul for future needs.JIMMY R.
I booked 1 miles from from house. This was 20 miles and 30 minutes out. No dolly. No pads. No one in person. No virtual check in. Very poor. U-Haul not specific to this location. And the car Carrie was in separate location as. WellMARC H.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.Billy D.
Customer did not leave a comment.WENDY R.